Today an AT&T customer service representative (CSR) lays the blame for the current upgrade pricing squarely on Apple, inc. According to the AT&T CSR we spoke to this morning upgrade eligibility dates and the pricing models are all dictated by Apple, Inc. and they cannot be changed.
If you’ve had an iPhone long enough you’ll recall a similar customer service fiasco a couple of years ago with the iPhone 3GS. If you missed the last time early adopters weren’t able to upgrade and extend their contracts take a look at Apple and AT&T Royally Screw Loyal iPhone 3G Customers it wasn’t pretty.
If you stood in line last year to buy an iPhone 4, the year before that for an iPhone 3GS, etc., and count yourself a loyal Apple customer? Well, we’re all idiots, because Apple and AT&T just screwed us royally and now it looks like history is repeating itself.