As far too many people have pointed out already, Apple’s event this morning was a bit of a disappointment — as a spectacle. 16 months is a long time to wait for an incremental hardware improvement, which the iPhone 4S unquestionably is. But there was one announcement amid all the recap of iOS 5 and iCloud features that should have been tremendously exciting to anyone who cares about the future of interactions: Siri, the voice-activated assistant exclusive to the iPhone 4S.
As always happens when Apple rolls out a major technology (in this case, e-concierge services), critics are happy to point out that Cupertino is late to the party (can you believe that it took them 5+ years to respond to the Treo?!). Specifically, they’re calling Siri a catch-up effort to match Google Voice Actions technology that’s been available on Android for well over a year. Having used Voice Actions for awhile now, I can confirm that this is half-true. On a feature-by-feature basis, Siri looks me-too. But from an experience standpoint, it’s totally different. As usual, Google’s implementation is process-oriented. Apple’s, unsurprisingly, is human and friendly. And this is why Siri has the potential to be revolutionary.