Do bring your own device (BYOD) programs that allow or encourage users to bring their personal iPhones, iPads, and other devices into the workplace reduce costs or do they drive costs up because of the need for mobile management, training, and technical support?
That fundamental question has been the source of a lot of debate, numerous studies, and a lot of sleepless nights for CIOs and IT managers.
The truth is that this is a question that’s difficult, if not impossible, to answer definitively. There are many variables involved in developing and implementing a BYOD policy or program.