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Jobs Moves to Quash iPhone Antenna Questions as a Non Issue

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How to hold your iPhone.
How to hold your iPhone.

Buzz in the blogosphere as hordes of consumers began using their shiny new iPhone 4s on Thursday was all about whether Apple might have a problem on its hands with the device’s antenna. With some uncertainty as to how widespread the problem might be and as to whether it could be something hardware or software related, it does appear possible to hold the iPhone 4 in such a way as to cause it to lose reception and drop calls in progress.

A Macrumors reader reportedly emailed Steve Jobs about the issue, asking “What’s going to be done about the signal dropping issue. Is it software or hardware?” — to which Jobs initially replied in his classic, koan-like manner, “Non issue. Just avoid holding it in that way.”

In a more considered followup response that some are considering an “official statement” from Apple on the matter, Jobs called the problem “a fact of life for every wireless phone,” and advised users to “avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of many available cases. ”

No matter how this plays out in the coming days and weeks one thing certain is that, be it truly a hardware problem or merely a software issue — it’s not going to make AT&T any new friends in the U.S.

Confirmed: iPhone 4 Drops Calls When Antenna Band Is Touched [Video]

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I just confirmed that the iPhone 4 loses reception when the antenna band is touched. Plus, it’s enough to make the iPhone drop calls. This is a serious problem, and I can’t believe Apple let this slip through.

My new iPhone 4 drops from full reception (four-to-five bars) to just one bar in a matter of a few seconds when my fingers and thumb are touching the antenna band. See the video above. But when I take my fingers off the sides and hold the iPhone by its glass back, the number of bars quickly climbs to five again. The problem was first reported by Gizmodo, and seems to widespread, if not universal.

It’s enough to make the iPhone drop calls. I just tested it by calling my office phone. Holding the iPhone in my left hand, reception plummeted and the call dropped.

iPhone fail!

Apple Store Baybrook Houston — Lines are Big in Texas!

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Today is iPhone 4 day and like the rest of you I got up early today. I’d say way to early since it was 4:00 am and I was surprised to find out that my alarm clock on my iPhone could be set to such an early hour. The engineers at Apple HQ in Cupertino could not have done a better job on that alarm, but for once I was wishing they’d screwed it up since I think it should be a crime for an alarm clock to ring before 5:00 am.

Biggest Line Ever at SF Apple Store

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Just a quick note from my commute: the line at the flagship Apple Store in San Francisco’s Union Square is stunningly huge, spanning the enter length and width of the block, and then wrapping around the corner for who knows how far long.

This is subjective, but this line is dwarfing what I saw for the iPhone 3G launch, which was by far the biggest previously. If Apple has supply, they’re going to sell two million phones this weekend alone…

– Posted using BlogPress from my iPhone

Location:Cable Car Turnaround,San Francisco,United States

Star Wars Stormtroopers Unbox the iPhone 4

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Stormtroopers Unpack the iPhone 4 (Image: clone77.posterous.com)
Stormtroopers Unboxing the iPhone 4 (Photo: clone77)

Now here’s a classic set of unboxing photos!  Over at Clone77’s 365 days project the newest iWonder gets the Imperial delivery and setup treatment from an industrious bunch of mini Stormtroopers.  Love the coordinated effort, and use of the lightsaber for cutting the plastic!

Clone77 appears to be on a yearlong project to expose his troopers to the wider world, very entertaining.  The iPhone 4 arrived on Day 133.

Thanks to the always-enjoyable iPhoneSavior for the tip.

Buying The iPhone 4? Trade In Your Old One First [How To]

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If you’re about to buy a new iPhone 4, you should consider selling or trading in your old one.

If you want to sell your old iPhone on eBay or Craigslist, take a look at our guide — How to Sell your iPhone Online — which tells you how to wipe the data and good strategies for getting the best price.

Selling your iPhone online will get you the best price, but will likely involve a degree of hassle, of course. Probably the easiest, hassle-free way to get rid of your iPhone is trading it in with Gazelle, an electronics recycling service.

You can even trade in your iPhone from your iPhone. Here’s how:

Early Reports Indicate iPhone 4 Displays Have Yellowing Issues

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Cupertino’s been having some problems lately when it comes to yellowing on their more ambitious displays, and it looks like the iPhone 4 is no exception: numerous owners are reporting that their iPhone 4 Retina Display have come with visible yellow bands and spots.

Gizmodo’s up to 27 cases of yellowing and counting, which certainly seems like a huge number given the fact that the iPhone 4 isn’t even officially on sale yet. And a reader poll on Engadget has the number of yellow iPhone 4 retina displays at over eight thousand, or a little over 38% of those with iPhone 4s polled.

Anyone out there with an iPhone 4 noticed the same issue? If this is true, between the antenna issues and the screen yellowing, this might be the most problem prone hardware Apple has released in a long time.

iMovie for iPhone Now Available On The App Store

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Just a few hours before the iPhone 4 officially goes on sale, Apple has dropped iMovie for iPhone onto the App Store.

The $4.99 app will allow users who own an iPhone 4 (and presumably future video-capable iPads and iPod Touches) to edit and share videos directly from their handset, adding everything from transitions, background music and titles to your clips before shooting them off to YouTube, MobileMe or to a friend via e-mail.

There’s nothing out there when it comes to mobile video editing like iMovie for iPhone, so if you plan on stitching together some movies on the go, this is your best and only real choice. Just one caveat: while you can export your videos to your computer at 720p, any emails you upload to YouTube, MobileMe or send out by e-mail will be downgraded to 568×320… almost definitely to help accommodate 3G network providers.

iPhone 4 Drop Test Shows Fourth Drop’s The Charm

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A couple of weeks ago, we posted a link to a stress test the guys over at iFixYourI performed on the iPhone 4, showing that while it was fairly bend proof, it easily shattered when dropped.

The problem with their test was that since the iPhone 4 hadn’t been released yet, they had simply conducted their test with an empty iPhone 4 case and display, which prompted our commenters to raise some excellent points that a hollow iPhone 4 was more likely to be easily broken than one with all the electronics innards tightly packed inside.

Here’s the follow through. iFixYouri have done another drop test on a real iPhone 4. Frankly, I’m surprised how well the real iPhone 4 holds up to dropping it from waist height onto concrete: three successive drops breaks the phone, while the fourth shatters it, but I’d actually consider that pretty good for an unprotected handset made largely out of glass, wouldn’t you?

iPhone 4 Antenna Misdesign Causing Dramatic Reception Drops When Picked Up

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Those in the know of how cellular antennas work have been expressing misgivings about the design of the iPhone 4’s antenna for a while now.

As a simplistic summary of the problem, with the iPhone 4, Apple chose to essentially make the stainless steel band wrapping around the phone act as the phone’s antenna by separating it into three distinct chunks delineated by the gaps in the handset’s frame. Superficially, that should give the iPhone 4 more reception bars, but as MAKE’s Dave Matthews said two weeks ago: “Having been in the cellular business most of my career, I think it’s really odd that you’d want an antenna grounded by a moist hand.”

It looks like this fear may have been grounded in reality. Numerous users are reporting — with video proof — that the iPhone 4 loses up to four bars of reception when it’s actually picked up. If you don’t touch the bottom of the phone, you’re fine, but as soon as you connect the left side with the bottom of the phone… reception goes in the toilet.

Beat iPhone 4 Line: Rent a Tent

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Waiting in line outside an Apple store is no longer just for fans: it’s business.  Two enterprising guys have put up tent space and chair space on website airbnb for spots in line for the iPhone 4 launch

A spot in the San Francisco tent — for the full-on can’t-wait-for-it fanboy experience — will run you $400 a night, more than the price of the new iPhone 4.

And you have to share the tent, too:

“Rent the tent I pitched outside of the Apple store in San Francisco and be the first person to get an iPhone. I have a 2 person tent and figured that if I couldn’t get my friends to join me, I would rent out the extra spot. I’m hoping to earn enough to cover the cost of my phone!”

Another airbnb listing offered a chair outside an Apple store for $200. It’s no longer being offered.

Perhaps the chair has already been occupied?

Via airbnb

Study: 26% of iPhones Die Within Two Years

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A study by warranty provider SquareTrade found that 26% of all iPhones fail — break or suffer hardware malfunctions —  in the first two years of use.

Of course, SquareTrade sells warranties to cover all your iPhone health issues so the info requires a grain of salt. But their study of 25,000 customer claims did find that iPhone reliability is on the upswing. You can read the full report here [PDF].

Last year’s report covering the iPhone and iPhone 3G put the failure rate at 33%. For the iPhone 3Gs, they found most snafus came from power, followed by touchscreen, battery and button issues.

Gallery: Teardown Shows Beauty in iPhone 4 Details

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The iPhone 4 all torn down.
The iPhone 4 all torn down.

Like the Apple gear they love to dissect, iFixIt’s teardowns seem to just get better and better. Benefitting from the kindness of a customer whose iPhone 4 was delivered early yesterday by FedEx, the premier DIY evangelists took apart and photographed in beautiful detail a brand new iPhone 4, describing the many amazements Cupertino designers and engineers have rolled out with Apple’s newest portable communication device.

Among the discoveries this time out are:

  • the ease with which the battery is accessed and removed.
  • iFixIt’s CXO Luke called Apple’s integration of the UMTS, GSM, GPS, Wi-Fi, and Bluetooth antennas into the stainless steel inner frame something that can “only be described as a work of genius.”
  • The 1.3mp front-facing and 5mp rear-facing cameras have independent boards, making it possible to remove the cameras without damaging the phone.
  • 512MB RAM confirmed.
  • 1 GHz ARM Cortex A8 core processor.
  • Chips from Broadcom, Cirrus Logic, Numonyx, Samsung, ST Micro, Skyworks, Texas Instruments, and TriQuint.

A look at the photographs — and there are many more at much higher resolution available at the iFixIt teardown pages — really gives one a sense of the delicate beauty beneath the already gorgeous surface enclosure of the iPhone.

Kudos to Apple and its manufacturing partners for delivering such a well-made device, and to iFixIt for tearing the thing apart with such meticulous care and attention.

White iPhone 4s Listed As “In Stock” On Walmart.com

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While the white iPhone 4 wasn’t available from Apple or AT&T for pre-order last week, it’s started to look like those who want a more opalescent handset might have more luck local big box retailer: just two days after info leaked that Best Buy might have white iPhone 4s on Thursday comes indication that Walmart might have them as well.

Bluntly, I doubt you’re going to be able to get a white iPhone 4 anywhere on June 24th: if anyone was going to have them, it would be Apple and AT&T, and their refusal to take pre-orders for the white model strongly hints at some sort of supply chain problem. My guess is that while Best Buy and Walmart may have placed orders for the white iPhone 4 before this problem exhibited itself, they aren’t going to be getting any… this week, that is. If you’re optimistic or desperate for a white iPhone 4, though, it can’t hurt dropping by.

Pro Line-Sitter Greg Packer Gets Sponsor For 5th Ave. iPhone 4 Wait

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Line-sitting obssessive Greg Packer is at it again, camping outside of the Fifth Avenue Apple Store in New York City for the iPhone 4. And this time he’s got a sponsor!

The sponsor is Gazelle.com, a site which buys up your used gadgets based upon a cash offer from their dynamic pricing engine. They then either resell your used gadget or recycle it.

Packer himself — more enthusiastic about line-sitting than he is functionally knowledgeable about tech — doesn’t really seem to have a very nuanced understanding of what his sponsor does, describing Gazelle as an “eBay for electronics.” It’s not, really, but either way, it looks like a pretty cool site for individuals who don’t want to go the eBay or Craigslist route for selling their old gadgets… or at the very least, recycle their own tech easily and responsibly. Their sponsorship of Packer has certainly raised my awareness of what they do, so in that, their money seems well spent.

As for Packer and his motivation for sitting in line, “I was the first in the US to have iPhone 1, so why not do it again?”

Shhh! No one tell him that FedEx is already delivering iPhone 4s to customers, no line-sitting required.

Tranquil Wallpaper Parodies Busy, High Contrast iOS 4 Backgrounds

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While the ability to set a user background wallpaper under iOS 4 is a welcome addition to the operating system, the default wallpaper choices can be pretty, well, garish. Some of them are just too busy, too high contrast, too gross.

The wallpaper above, called Tranquil, is Jason Kottke’s brilliant send-up of the questionable taste Apple employed when picking some the default iOS 4 wallpaper choices.

Just tap and hold on the image until the “Save Image” dialog appears to apply it as the wallpaper of your iPhone.

Point well made, Mr. Kottke.

iFixIt iPhone 4 Teardown Already in Progress

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With Official Release still days away, iPhone 4 already spilling its guts.
With its Official Release still days away, iPhone 4 is already spilling its guts.

It should come as no surprise that with the iPhone’s early delivery the boys at iFixIt have already got their hands on one and are opening it up and exposing its innards for all the world to see.

The process is ongoing.

Kind of like getting advance notice of a trainwreck, isn’t it?

AT&T Can’t Figure Out If They’ll Be Selling iPhone 4s To Walk-Ins on June 24th

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If your iPhone 4 pre-order was unceremoniously canceled by AT&T this week, you might have some notion in your noggin of pulling a Packer and waiting in line to get one.

Well, don’t wait in front of an AT&T store. The company that has managed to victoriously spike the FUBAR line each and every down of the iPhone 4 launch will not be selling iPhone 4s to walk-ins until June 29th.

Or won’t they? According to a TUAW reader:

I spoke with my local AT&T store this afternoon and they informed me that they had received over 50 calls today on the subject (apparently all since the release went out).

They told me that they WILL have iPhones available for folks who show up without a pre-order on the 24th. And that the 29th is when they will start taking in-store orders for those who do not have pre-orders.

Now, the statement from AT&T seems pretty darned clear on the subject. But the employee I spoke to seemed pretty darned convinced that they would have phones available.

In other words, who knows? It’s yet another example of Ma Bell’s garish ineptitude when it comes to smallest detail of handling the iPhone’s incredible demand.

First Reviews Say iPhone 4 Is All “Polish and Pleasure”

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iPhone 4s dropping on doorsteps around the country means that all bets are off when it comes to embargoes, so no surprise here: iPhone 4 reviews from many of the big boys are starting to go live.

David Pogue of The New York Times writes:

If what you care about, however, is size and shape, beauty and battery life, polish and pleasure, then the iPhone 4 is calling your name.

Boing Boing’s Xeni Jardin:

The fourth incarnation of Apple’s iPhone is an incrementally improved, familiar device—not a new kind of device, as was the case with the recent introduction of iPad. Yes, the notable features with iPhone 4—both the device and the iOS4, which came out yesterday in advance of the iPhone itself—are mostly tweaks. But what tweaks they are: Apple’s focus on improvement is as much key to the quality of its products as innovation. Still, there’s one flaw it can’t completely eliminate: the unreliable quality of calls placed over AT&T, which remains the iPhone’s only U.S. carrier.

Engadget’s Joshua Topolsky:

We’re not going to beat around the bush — in our approximation, the iPhone 4 is the best smartphone on the market right now. The combination of gorgeous new hardware, that amazing display, upgraded cameras, and major improvements to the operating system make this an extremely formidable package. Yes, there are still pain points that we want to see Apple fix, and yes, there are some amazing alternatives to the iPhone 4 out there. But when it comes to the total package — fit and finish in both software and hardware, performance, app selection, and all of the little details that make a device like this what it is — we think it’s the cream of the current crop.

iPhone 4s Being Delivered Two Days Early To Huge Number of Preorderers

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httpvhd://www.youtube.com/watch?v=fNGj9oNWrlw&feature=player_embedded#!

Pretty much nothing has gone right for Apple when it comes to the iPhone 4 launch, so it’s no surprise that the device that was leaked months early to Gizmodo, crept its way into the hands of a random Vietnamese forum and spontaneously materialized in the middle of the Czech countryside is now arriving two days early on people’s doorsteps, courtesy of FedEx.

This isn’t happening just to a few people: Twitter’s literally full of braggy new iPhone 4 owners, and Gizmodo’s got an entire repository of reports. According to one of these guys, activation of the iPhone 4 was initially fairly difficult, but a call to Apple sorted everything out.

Are you one of the lucky SOBs who got his iPhone 4 early? We hate you. Go to blazes. But now that our own seething jealousy is out of the way, seriously, congratulations. Could you hit the comments and tell us what you think of the iPhone 4? Noblesse oblige to all us non-iPhone-4-owning plebs, after all.

The Big App Show Video App Reviews for iPhone [Review]

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There are over 200,000 apps in the iTunes App Store now and everyone can agree that wading through all those apps trying to find the real gems is a big problem. We all muddle through somehow and find an app gem or two usually by word of mouth, a Cult of Mac review, or other means. I’m happy to announce that I’ve found another way to find good apps and this solution is entertaining to boot — Adam Curry’s Big App Show app.

How To: Jailbreak iPhone 3G and iPod Touch G2 Using Redsn0w

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Warning: This method no longer works. To jailbreak the latest firmware, check out greenpois0n/limera1n/Pwnage Tool

Redsn0w by DevTeam allows you to jailbreak your device, to get complete control over it (see why you should jailbreak here). Currently, redsn0w version 0.9.5b5-3 allows you to jailbreak a device that has already been upgraded to firmware 4.0, without losing the jailbreak data. However, it will NOT unlock the device, enabling it to be used with different GSM carriers worldwide.

Please note that this tool will NOT work if you have ANY iPhone 3GS, newer iPod Touch G2 or the iPod Touch G3. (On the newer iPod Touch, serial number begins with ‘MC’.)

How To: Jailbreak iPhone 3G/3GS and iPod Touch G2 Using Pwnage Tool for Mac [Jailbreak Superguide]

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Warning: This method no longer works. To jailbreak the latest firmware, check out greenpois0n/limera1n/Pwnage Tool

The Pwnage Tool by the DevTeam hacker group allows you to create custom iPhone firmwares for the purpose of jailbreaking, to get full control over your device (see why you should jailbreak here).

Currently, the Pwnage Tool version 4.0 allows you to update your previously jailbroken device to firmware 4.0, without losing the jailbreak data. However, it will NOT unlock the device, enabling it to be used with different GSM carriers worldwide.

Please note that this tool will NOT work if you have the iPhone 2G, newer iPhone 3GS, newer iPod Touch G2 or the iPod Touch G3. (On the newer 3GS, go to Settings –> General –> About, the fourth and fifth digit of the serial number should be greater than 40 and on the newer iPod Touch, serial number begins with ‘MC’.)

Review: iOS 4 is a Welcome Evolution to the Best Smartphone Platform

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The wait is finally over. Apple has conspicuously ignored consumer demands for third-party application multitasking over the last three years, but now anyone with an iPhone 3GS or 3G iPod touch can now freely switch between apps without missing a beat. In many ways, today’s launch of iOS 4 is Apple’s most anticipated software release in almost two years. Not since the opening of the App Store via iPhone OS 2.0 has the company made such drastic changes to its flagship product line.

Having installed and played with iOS 4 on my 3GS a bit more than two weeks ago, I can say with confidence that it doesn’t disappoint — but it does take some getting used to.