Business - page 9

PayPal, Amazon, and Apple are leading the mobile payment market according to IDC. The research company released the results of a business strategy study that focused on new and emerging payment technologies. The 2012 study is eighth year that IDC has conducted the survey, but it is the first year where mobile payments were a major focus.

While many efforts are underway to develop new payment technologies, many of them based around NFC, most new technologies have yet to catch on with consumers.

Overall mobile payments, however, are catching on with consumers. IDC reports that the number of individuals making mobile payments has doubled since last year’s report and that one-third (33%) of consumers have made some form of mobile payment. The data also shows that the mobile payments market is being led established players and existing technologies.

Enterprise customers form the backbone of RIM. Many of them are now preparing contingency plans in case the BlackBerry maker goes out of business or is bought by another technology company. Many enterprises first began thinking about contingency plans in the wake of RIM’s large-scale outages last year.

What those contingency plans look like varies. Some companies are soliciting advice from leaders in the mobile management like MobileIron. Some are revisiting their agreements with RIM. Others have already begun migrations away from the BlackBerry.

FileMaker has announced the availability of its FileMaker 12 Certification exam. As with other certifications for IT professionals, FileMaker’s certification illustrates to potential employers or consulting customers that you have the key skills to deliver a solid and complete solution using FileMaker Pro and related products like FileMaker Go for iPhone and iPad and FileMaker Server.

Just days after word broke that Apple had decided to withdraw its products from the EPEAT registry, San Francisco announced that the city would will stop procurement of Apple’s Mac desktops and notebooks. The move may be the first of many such announcements as many local, state, and federal agencies mandate purchases of only computers that meet the EPEAT criteria.

Apple’s decision to remove 39 of its products from the registry is puzzling to many considering that Apple is very vocal and transparent about the environmental friendliness of its products and processes. Apple was also one of the companies that helped create the EPEAT standards in 2006.

Last week, I compared the costs of Mountain Lion Server with the licensing for Windows Server 2012 Essentials Edition. Both products are pretty clearly for the small business market. One of the big questions or concerns from readers centered around Microsoft’s Active Directory and Exchange. The assumption being that Apple didn’t provide anything similar.

That assumption, however, isn’t accurate. To clear up confusion, let’s take a look at what the core services and features in OS X Server actually offers and the audience that can best benefit from Mountain Lion Server – small businesses looking to set up a handful of services for a relatively small number of users.

Dice’s monthly report of the IT job market continues to show that developers remain the most in-demand jobs. Fully half of the top ten jobs listed are for various kinds of developers with mobile app development ranking as the second most in-demand skill.

That’s not too surprising all things considered. As we noted this morning, a recent Symantec study notes that 59% of companies are actively working to create mobile versions of their internal line of business. That doesn’t even take into account customer-facing apps, which are more and more seen as a requirement.

Other in-demand development skills include Java, Microsoft .NET, web, and the rather generic software developer. Java stole the number one slot. With one exception, development skills make up the top five skill sets. The one non-developer position was related to data and network security.

If you’re an IT professional charged with rolling out Macs and iOS devices to employees in your company or students in your school, the Penn State MacAdmins Group has a wealth of new resources for you.

The group puts on an excellent annual conference for Mac and  iOS administrators and IT professionals each year. The sessions cover just about everything you might need to know when it comes to developing a solid strategy for deploying and managing Macs and iOS devices in schools or business. Sessions are led by IT professionals with a solid background in Mac and iOS technologies. Real world experiences with the tools and processes involved are discussed along with tips, tricks, and advice.

If you weren’t able to attend the conference, however, you can view the sessions online.

It’s getting almost painful to read reports about RIM. The ongoing hype about how great BlackBerry 10 will be mixed with the reports of layoffs, inventory sitting around warehouses, the company’s share price plummeting – it all reminds me of the time one of my high school friends broke her ankle in gym class and hobbled around for nearly half a day trying to convince herself that she’d only sprained it.

Among all that news, however, is a question – can organizations that need incredible security manage in a world without RIM and the manageability made possible by its BlackBerry Enterprise Server (BES)? Is iOS up to that challenge? Is Apple up to or interested in making a major play for the enterprise market?

The Opus hotel in Vancouver made a somewhat shocking announcement last week. The hotel was ripping the landline phones out of its rooms and replacing them with iPhones. While that seems extravagant, it’s actually a rather brilliant plan.

The hotel, which already offers guests an iPad that can act as a concierge service, points out that offering guests, particularly international guests, an iPhone adds a lot of value. In addition to the value for customers, Apple’s free iOS management tools could make implementing such a program simple and relatively inexpensive – beyond the cost of the iPhones themselves anyway.

The bring your own device (BYOD) movement and the broader trend of increased mobile solutions are driving a very ambivalent dialog in most business, schools, and government agencies. On one hand, iPhones, iPads, and other mobile technologies are increasing user productivity and satisfaction (often while improving customer engagement). On the other hand, many devices contain sensitive data and are far from being truly secure.

A handful of studies released over the past few days highlight the often-schizophrenic nature of the discussions taking place in many workplaces – including on experiment that showed 83% of individuals finding a lost corporate smartphone would attempt to access corporate data on it.

Now that Microsoft has unveiled the pricing and licensing models for Windows Server 2012, it’s easy to see why Apple’s focus on the small business market has been a genius move. Apple has been positioning its server platform as a small business solution for a while and Mountain Lion Server is the premier example of this focus.

Mountain Lion Server provides all the core needs for a small or mid-size firm – file sharing, email and messaging, shared contacts and calendars, and collaborative tools – for both Mac and Windows users. It also provides Mac deployment and update services as well as Mac and iOS device management capabilities. All of that is insanely affordable at just $31.98 ($19.99 to buy Mountain Lion, if needed, and then $19.99 for Mountain Lion Server).

By contrast, Microsoft’s so-called streamlining licensing for Windows Server 2012 lists a Windows Server Essentials Edition, which is the new equivalent of Windows Small Business Server, as starting at $425 with serious limitations.

Led by the iPad, tablet sales are now expected to overtake laptop sales within four years. Given how disruptive the iPad has already been to many industries, it’s almost impossible to read reports like that without wondering which industries the iPad will topple or transform over the next five to ten years.

A new Morgan Stanley report identifies some of the likely winners and losers in an iPad and tablet dominated world. The industries expected to succeed include a couple of surprises – at first glance.

One interesting challenge that’s emerging for companies out of the bring your own device (BYOD) and iPad-at-work trends is deciding who’s responsible for setting and enforcing policies when it comes to employee-owned devices. The immediate assumption is that it should be the IT department, but what group within IT? Security, network management, and user support teams can all make a claim that it should be them.

There’s even the question of whether or not IT is even the right department to take ownership of the situation. Some HR executives are claiming that this is an employee policy issue and therefore their responsibility. Some finance chiefs are claiming that they should own mobile devices if there’s going to be any expense sharing with employees or a stipend that helps users purchase devices for work.

In a growing number of organizations, there’s talk about creating a new position or a dedicated team to handle everything mobile – iPhones, iPads, Android handsets, in-house and public app stores, and anything else related to iOS, mobile, or BYOD. In other words, a mobility chief, or iOS Czar. 

Earlier this year, we reported on the plans by NetZero and FreedomPop to offer free 4G mobile broadband in the U.S. over ClearWire’s WiMax network. Both companies planned to operate on a freemium basis where users get a limited amount of data each month and can buy more if they choose.

This week, a company in the U.K. called Samba joined the free broadband bandwagon with a model that’s ad-based and freemium in nature, making it somewhat similar to NetZero’s original business model from the good old days of dial-up service. 

Much of the discussion about the iPhone and iPad in business focuses on larger enterprise companies and organizations. While the devices are clearly have a lot to offer in the big business arena, the iPhone and iPad are also excellent tools for smaller companies. The versatility of iOS devices, the iPad in particular, lets small business owners perform many crucial tasks like tracking expenses, generating invoices, and planning new projects quickly and easily from a single device.

The App Store is full of apps that can help launch, manage, and grow a business of any size. Many business apps useful to small business are fairly well-known. Square’s mobile payment system (and PayPal’s competing solutions) get a fair amount of coverage in mainstream and tech media stories, for example. There are, however, many great apps for small business users in the App Store that don’t get that kind of publicity.

If you’re a small business owner (or employee), here are ten amazing apps that you may not know about which can help you run your business more easily and efficiently.

Increased productivity is one of the most common rallying cries when people, myself included, talk about the consumerization trend in business technology and the related growth of personally owned mobile devices like the iPhone and iPad in the workplace. Increased productivity and the comfort of choosing and using the best apps or devices for the job is one big advantage that these trends have to offer, but it isn’t the only one.

The ability to collaborate is being unleashed by these trends in businesses around the world. That, perhaps, points a finger to why the iPad, cloud services like Box and Dropbox, and social networks have gained so much popularity in so many offices. They allow people to interact and collaborate in ways that traditional business collaboration tools do not.

There’s no question that the iPad is incredibly popular and revolutionary. As the device continues to become part of our daily lives, we’re beginning to see the iPad take hold in schools, workplaces, and our homes. What’s the most common task performed on an iPad(or other tablet)?

According to research firm Gartner, the most frequent task is checking email.

In a new report, Gartner used survey data from consumers in the U.S., U.K. and Australia that was recorded in a diary-style format at the end of last year. Email was the most common task performed on a tablet but a more interesting observation from Gartner is that people are largely using tablets as a way to replace tasks that previously involved printed and paper in one form or another.

The report stopped well short of saying we’re going to become a paperless society in the near future, but it did identify some interesting trends.

SeedCode has announced a new and very impressive template/add-on for FileMaker Pro 12 and FileMaker Go that let’s FileMaker developers build real-time instant message style chats into FileMaker database systems. The new template, dubbed FMChat is built entirely using FileMaker 12, which means that no additional backend system is needed to use it.

FMChat is particularly impressive in that it allows chat participants to interact with each other and with database content. It’s even designed with automation in mind. Chat sessions can be used to trigger scripts and automated actions. Potential actions appear as links in the chat transcript. The template can be used in a number of different ways but some examples include approving purchase orders, accepting event invitations, and closing help desk cases.

IT industry group CompTIA has announced the agenda for its upcoming Breakaway Conference that runs from July 30 though August 2 in Las Vegas. CompTIA will be offering a two-day/three-session training on mobile devices in the business and enterprise environments during the event.

The training, which CompTIA refers to as CompTIA Executive Certificate in Mobility (Foundations) Course 1, 2, and 3, will focus on three distinct areas – a session on the shift to a mobile workforce and the challenges that this poses for businesses, a session on locking down mobile devices using mobile management solutions, and a session on mobile app development.

One of the interesting points in the recent NY Times article on Apple’s retail stores is that many Apple store employees feel like their work experience goes beyond simply bringing home a paycheck and working in a retail store. Apple has deftly made them feel valued and like they are part of something much bigger than themselves.

In doing so, the company provides a model of how businesses can incentivize staff members even if budgets are too tight to offer raises or other perks. There are four broad areas or lessons that managers and executives at any company or organization can learn from looking at Apple retail – all them related to carefully developing a positive and collaborative corporate culture.

Apple quietly updated its Apple Configurator utility that businesses and schools can use to manage iOS devices. The update brings with it relatively little new functionality to the free tool. Instead it focuses mainly on reliability and performance improvements. The update does, however, introduce some options for handling user content and user-installed apps.

The iPhone and iPad have essentially created one more day’s worth of work for most Americans. That’s the big headline from a study by mobile security and management vendor Good Technology. The study, which involved 1,000 of Good’s customers, found that during off hours, the average American will put in seven hours worth of work each week, or, one extra workday.

Concerns about maintaining a healthy work/life balance are nothing new. The mobile devices that make knowledge workers more productive have the downside of creating a situation where most of us can be reached very easily whether we’re on the clock and in the office or we’re at home in bed. This always-connected lifestyle has even given rise to mental health issues like nomophobia – the fear of being without one’s phone.

The tendency to work well past the end of the workday is so prevalent that 80% of us do so on a regular basis.

Mac and iOS users are strangers to NAND flash storage. After all, Apple has been using flash as a storage medium for years now. iPods, iPhones, iPads, Apple TVs, and some MacBooks all rely on NAND flash as a storage medium of choice. The success of those products has led Apple to be world’s biggest buyer of NAND chips and was no doubt a factor to mention the company’s purchase of Israeli flash memory firm Anobit.

Solid state storage based on NAND flash isn’t Apple-specific. Plenty of other companies offer flash storage in an array of form factors for a huge variety of uses including smartphones and mobile devices. Solid state drives (SSD) drives are available as options for a range of PCs. They’re also becoming common options for servers and network devices. For businesses looking to implement Lion or Mountain Lion, SSDs can be an attractive option. They can also be an expensive prospect, and there may be better ways to spend your business dollars.

When Apple announced the terms for Newsstand and digital subscriptions, many publications felt that the company was being too hard on them. Apple’s requirement that publishers offer the same deals through the App Store that they do elsewhere while still taking its typical 30% cut of the income ruffled a lot of feathers in the publishing world. While there was a lot of angry discussion about the policy when Apple announced and implemented it, many publications decided to accept the policy – at least initially.

Since then, however, a handful of publications have decided to abandon their presence on iOS devices. Some are planning to build a web app as their only iOS or mobile presence. Others are looking to create deals with various news aggregators. Regardless of their plans, Apple’s terms are one of the key reasons that publishers are getting out of the App Store.

Almost every major company has plans to develop a range of iOS apps (if they haven’t created some already). In fact, one of the reasons that enterprise app stores are becoming as popular as they are in business is that they fulfill two critical needs. One of those is to easily distribute internal apps to staff members. (The other is to point users to suggested or required apps from Apple’s App Store.)

One thing that every company developing an internal app needs to keep in mind is that users are becoming more tech savvy and comfortable selecting and using iOS apps. That can be a good thing for the whole enterprise app store concept. It let’s users choose and manage their selection of apps on their own without help from IT.

It also means that most iOS users are sophisticated enough to know when an app is poorly designed. That places an extra burden on anyone developing iOS apps, particularly if there are equivalent public apps that users can install as partial or complete replacements for a poorly built internal app.