Lots of people are scratching their heads over Apple’s iPhone 4S announcement. Did Tim Cook and co. drop the ball? Or is the outlandish iPhone 5 rumor mill to blame for such high expectations?
Regardless of the what you think about the iPhone 4S, Apple certainly knows what it thinks. In fact, you can see exactly how Apple retail employees are being instructed to pitch the iPhone 4S to customers.
Today an AT&T customer service representative (CSR) lays the blame for the current upgrade pricing squarely on Apple, inc. According to the AT&T CSR we spoke to this morning upgrade eligibility dates and the pricing models are all dictated by Apple, Inc. and they cannot be changed.
If you’ve had an iPhone long enough you’ll recall a similar customer service fiasco a couple of years ago with the iPhone 3GS. If you missed the last time early adopters weren’t able to upgrade and extend their contracts take a look at Apple and AT&T Royally Screw Loyal iPhone 3G Customers it wasn’t pretty.
If you stood in line last year to buy an iPhone 4, the year before that for an iPhone 3GS, etc., and count yourself a loyal Apple customer? Well, we’re all idiots, because Apple and AT&T just screwed us royally and now it looks like history is repeating itself.
Are you one of the Apple fans disappointed the iPhone 4S didn’t live up to the months of hype over the “iPhone 5”? Don’t worry, the hype train is still chuggin’ along, this time it’s load is full of rumors about — guess what? — yes, the “iPhone 5.”
If you’re eager to get hold of an iPhone 4S, but you only splashed out on an iPhone 4 12 months ago, then you’ll be pleased to hear that Apple will buy back your unwanted device for up to $200 via its Reuse and Recycle program.
Don’t have the time to watch the full Apple Keynote? Here’s the whole thing, compressed down into just 90 seconds. Catch the video after the break.
Apple has posted its three intro videos from today’s “Let’s Talk iPhone” keynote on YouTube.
The three videos introduce the iPhone 4S, Siri, and iCloud. Check inside to watch!
Apple has posted an online tool that you can use to check your iPhone eligibility for an upgrade. Basically it tells you if you are allowed to buy an iPhone 4S at full retail price or at a subsidized price.
Get ready for a shock that will piss you off folks. A number of readers are reporting that so far no eligibility dates are being updated to make it easy to get that annual iPhone upgrade that we’ve all been used to in the past.
Apple has already posted the video recording of its “Let’s Talk iPhone” event online. You can head over to Apple’s website and watch the 96 minute keynote in its entirety right now.
Apple execs like Tim Cook, Scott Forstall, Eddy Cue and Phil Schiller all took the stage today to talk about products like iOS 5, iCloud, Siri and the iPhone 4S.
Check our homepage for all of today’s event coverage. And stay tuned for more.
Apple just released AppleCare+. When you buy your iPhone 4S, you can choose AppleCare+ for $100 to cover two accidental damages to the device.
AppleCare+ must be purchased when you buy a new device, and for each incident Apple will charge a $49 service fee. Beats having to buy a new iPhone when the screen cracks!
A couple years ago, the European Union looked at all of the hundreds of proprietary gadget chargers out there and said, “Enough. Let’s just agree on a standard so if I forget my charger, I can use one of my friends’ instead.”
A good idea, right? The EU decided upon the Micro USB standard as the one that all mobile manufacturers should use. But here’s where it all gets sort of goofy, because the EU then said that companies could still use proprietary chargers, as long as they sold adapters for the Micro USB standard.
Which is what explains Apple’s latest iPhone accessory, The iPhone Micro USB Adapter, which costs just eight quid over at Apple’s UK online store. Apple gets to play nice with EU regulators while still maintaining its closed, multi-billion dollar ecosystem of accessories that depend on an Apple Dock Connector.