Apple Stores

Read Cult of Mac’s latest posts on Apple Stores:

Today in Apple history: Fans queue up as Apple opens Tokyo store, its first outside US

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Apple's store in Tokyo's swanky Ginza shopping district.
Apple's first non-U.S. Apple Store was located in Tokyo.
Photo: Héctor García/Kirai CC

November 30: Today in Apple history: Apple opens first store outside U.S. in Tokyo's trendy Ginza shopping district November 30, 2003: Apple expands its retail chain outside the United States for the first time, opening an Apple Store in Tokyo’s trendy Ginza shopping district.

On opening day, thousands of Apple fans — possibly the biggest queue in Apple history — line up around the block in the rain to gain early access to the store, which offers five full floors of Apple product goodness.

Apple CEO Steve Jobs does not show up for the opening of the 73rd Apple Store. However, shoppers hear a welcoming speech from Eiko Harada, president of Apple Japan.

Today in Apple history: Apple begins retail venture inside CompUSA

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Desiring more control over how Macs got sold, Apple turned to CompUSA.
Desiring more control over how Macs got sold, Apple turned to CompUSA.
Photo: Coolcaesar/Wikipedia CC

November 4: Today in Apple history: Apple CompUSA November 4, 1997: Apple unveils its plan to open small “store within a store” sections inside CompUSA outlets around the United States.

In a step toward the flagship Apple stores that would launch four years later, Cupertino-trained employees staff these mini-stores. The move gives Apple a bit more control over the way its products get displayed and demoed to consumers.

Tap to Pay rolls out at Apple Stores across US

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Apple's Tap to Pay functionality is fast becoming the easy way to pay.
Apple's Tap to Pay functionality is fast becoming the easy way to pay.
Photo: Apple

Apple’s new contactless feature that lets one iPhone user pay another without additional hardware — known as Tap to Pay — is rolling out to Apple Stores across the U.S. starting Wednesday, according to a new report.

This follows a trial earlier in May at the Apple Park visitor center. The system lets iPhones accept payments via Apple Pay, contactless credit and debit cards, and other digital wallets.

Omicron variant triggers wave of Apple retail store closures

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Look who’s back.
Photo: U.S. Centers for Disease Control and Prevention

The new, highly transmissible COVID-19 variant reportedly forced Apple to shut down around 20 of its retail stores in the United States. Coronavirus cases continue to rise dramatically because of the omicron variant, with the daily national average more than doubling in the past two weeks.

Those planning to return a gift at a brick-and-mortar Apple Store, or use a gift certificate, should check to see if it’s open before heading out.

Fry’s Electronics is dead, and the Apple store helped kill it

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The Fry's Electronics in Burbank, California, had a retro alien invasion theme.
The alien invasion theme of the Fry's in Burbank, California, looks sadly appropriate now.
Photo: Theron Trowbridge/Flickr CC

Fry’s Electronics, a brick-and-mortar retailer and Silicon Valley institution since the mid-1980s, has shut its doors. And, while it might be hyperbolic to say Apple killed the quirky electronics superstore, Cupertino certainly hammered a nail or three in Fry’s coffin.

The chain — which stocked a sprawling selection of TVs, stereos and other electronics alongside computer components, DVDs, groceries and less-savory items — became a go-to for geeks as personal computers took off.

But even with crazy themed stores that made it the “Walt Disney World of electronics stores,” Fry’s couldn’t compete in the sleek new retail world Apple created.

New lockdown measures close all Apple stores in the UK

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It's not clear when Apple Stores in the UK will open again.
Photo: Richard Shrum for Cult of Mac

Apple temporarily closed all its brick-and-mortar stores in the United Kingdom on Tuesday as a result of new COVID-19 lockdown measures imposed by the government.

Twenty of the 38 U.K. Apple stores were already closed due to coronavirus. However, new national lockdown measures that came into place Tuesday shuttered the other 18.

Apple closing all 38 stores in England as country goes into new lockdown

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One of the many stores in England which will be closing temporarily.
Photo: Richard Shrum for Cult of Mac

Apple Stores will close again in England as the country goes into a second national lockdown, starting Thursday.

Prime Minister Boris Johnson announced the lockdown over the weekend as a result of a sharp spike in coronavirus cases. The lockdown — which will last a minimum of four weeks, but maybe longer — means that all non-essential stores will close. That includes Apple stores.

Get a private tour of Apple’s new ‘floating’ Singapore store

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This "secret passage" is the perfect location for a selfie or two.
Screenshot: SuperAdrianMe TV/YouTube

The fantastic photographs of Apple Marina Bay Sands, the new “floating” Apple store in Singapore, just don’t do this magnificent structure justice.

From its massive glass dome to a “secret passage” with a stunning view, a virtual private tour posted by a YouTuber is the closest you’ll get to the real thing — at least for now. You’ve got to watch it! (And if you’re lucky enough to be in Singapore for opening day, be sure to check out the YouTuber’s pro tips for visitors.)

Apple asks UK landlords for rent cuts despite record earnings

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One of Apple's flagship retail stores in the UK.
Photo: Richard Shrum for Cult of Mac

Despite pulling in record earnings last quarter, Apple reportedly asked the landlords of its U.K. retail outlets to cut their rent by a massive 50%, The Sunday Times reports.

The newspaper says Apple is also asking for a “rent-free period” as the COVID-19 pandemic plays out. In return, the company says it will extend its leases for a lengthy period — although some of the stores in question have several years left on their lease agreements.

Apple retail stores launch one-on-one ‘Shop with a Specialist’ service

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TO deal with COVID-19, Apple Store offer ‘Shop with a Specialist’ service.
“Shop with a Specialist” puts you one-on-one with a salesperson at Apple Stores.
Photo: Ed Hardy/Cult of Mac

Schedule a visit to an Apple Store and you’ll have an expert standing by just to answer your questions. That’s the promise of the “Shop with a Specialist” program that launched Wednesday.

While this is a touch of luxury, it’s also a necessity brought on by the COVID-19 pandemic. Apple is trying to keep its retail locations from being overcrowded. That apparently means limiting the number of customers to one per salesperson.

Apple plans in-store Mac trade-in program

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MacBook Pro
Done with your old Mac? Consider an Apple trade-in.
Photo: Ste Smith/Cult of Mac

Apple reportedly will soon begin allowing customers to trade in their Macs at its retail stores. Shoppers will supposedly have the option to apply the money toward a new Mac or other device, or to a gift card.

Threatening bag of apples shuts down Apple Store in Oregon

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A protest at an Apple Store in Oregon turned out to be not dangerous.
Apple Bridgeport Village was shut down Wednesday because of a possible bomb.
Photo: Apple

A protester wrote a cryptic message on the window of the Apple Store in Tigard, Oregon, on Wednesday, and left a mysterious package. Police shut down the shopping center and sent in the bomb squad.

Fortunately, the bundle at the center of the furor turned out to be a non-dangerous bag of apples.

100 more US Apple Stores will open soon … sort of

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Apple plans to start the slow process of reopening its U.S. retail stores next week.
Apple plans to start the slow process of reopening its U.S. retail stores.
Photo: Open Grid Scheduler/Flickr CC

Apple said Tuesday it intends to open its retail locations in 21 U.S. states. But some stores will reportedly only offer curbside service, with customers not allowed to go in. The dates these Apple Stores would reopen were not announced.

Virtually all of Apple’s storefronts have been closed since March to slow the spread of COVID-19.

Apple Stores in Italy reportedly to commence reopening May 19 [Update]

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"Benvenuto" will soon be heard at some Apple Stores in Italy.
Photo: Apple

[Update 9:30 am, 05/14/2020: Since our original story ran, the one Apple Store in Italy reportedly planning to reopen next week has changed its hours back to fully closed. We will monitor the situation and report any more details, if warranted.]

Apple reportedly will reopen 10 of its 17 retail store locations in Italy beginning May 19.

As in other locations around the world that have reopened, security measures will be in place to protect customers and employees.

Apple starts gradual reopening of its US stores next week

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Apple Anchorage 5th Avenue Mall will reopen in mid-May.
This Apple Store in Anchorage, Alaska, will be one of the first to open its doors.
Photo: Apple

The long wait is almost over. Apple said Friday it will open the doors of a few of its U.S. retail locations next week. The majority of Apple Stores globally closed almost two months ago as a result of the coronavirus pandemic. More stores will reopen when the company deems it safe.

Apple to reopen all 15 retail stores in Germany May 11

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15 Apple stores reopen in Germany on Monday as pandemic precautions ease in parts of Europe.
Photo: Corporate Dispatch

Apple plans to reopen all its 15 retail stores in Germany on May 11, according to a published report.

Germany will become only the second country in Europe to resume Apple Store operations since the majority of locations closed as a result of the coronavirus pandemic almost two months ago.

Apple reportedly plans store reopenings in Austria, Australia in next few weeks

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Apple's stunning Covent Garden store will be one of the many London stores making provisions for international journalists.
Outside China, Apple might reopen in Austria and Australia soon.
Photo: Apple

Apple plans to reopen its retail stores in Austria and Australia sometime in the next one to two weeks, Chief Executive Officer Tim Cook said Thursday.

Cook told Blooomberg he believes that “just a few, not a large number” of stores in the United States will re-open in the first half of May.

Apple Stores across U.S. will remain shuttered until at least early May

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A closed Apple Store in Tulsa, OK.
Photo: Brad Gibson / Cult of Mac

Apple Stores across the U.S. will remain closed until at least early May, the company’s SVP of Retail and People Deirdre O’Brien has told staff, Bloomberg reports.

In a memo sent to employees Thursday, O’Brien also noted that “flexible work arrangements will remain in place for all offices.” Tim Cook previously advised Apple employees to work from home where possible.

Apple probably won’t reopen stores until mid-April at earliest, multiple sources say

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With the windows void of people, Apple Stores like this one in central London won't be open anytime soon, sources indicate.
Photo: Richard Shrum for Cult of Mac

There are strong indications that the 467 Apple Stores outside mainland China closed due to the COVID-19 pandemic will not reopen until mid-April at the earliest, according to multiple location managers and employees worldwide.

Many Apple Store staff members are being quietly told that the situation remains on a “wait-and-see” status. Meanwhile, Cupertino executives continue to assess which locations might reopen and when on a case-by-case, state-by-state and country-by-country basis.

“I’ve been told not to expect stores in my area to be open anytime soon, and when I asked for a guess, two people ventured to say mid-April, but they said it with no certainty,” said the manager of an Apple Store in the southern United States. The Apple employee asked not to be named because the discussions were meant to be private.

Product repairs stuck in limbo as most Apple Stores remain closed indefinitely

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Got an Apple product repair stuck in a shuttered Apple Store? It's safe.
Got an Apple product repair stuck in a shuttered Apple Store? It's safe.
Photo: Brad Gibson/Cult of Mac

Repaired devices that customers couldn’t pick up before Apple Stores closed will remain piled up for some time due to the COVID-19 coronavirus pandemic.

Many Mac and iPhone owners now find themselves between a rock and a hard place, according to various reports and social media posts.

Apple closes all 11 retail stores in Spain on coronavirus concerns

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Apple Stores in Spain are now closed for the foreseeable future.
Photo: Apple

Apple has shuttered its 11 retail stores in Spain in an abundance of caution as the coronavirus continues to spread through Europe.

Cult of Mac has confirmed the closings will take effect Saturday after all the stores were open for business Friday. Social media reports indicate a small number of stores closed early on Friday.

Santa Monica Apple Store employee tests positive for coronavirus

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An Apple Store employee has tested positive for COVID-19.
Photo: Laurenz Heymann/Unsplash

An Apple Store employee, who went on leave earlier this month to care for a relative, has tested positive for COVID-19.

Apple and the employee from the Third Street Promenade store in Santa Monica learned of the positive test late Thursday, according to reports. The employee has not been back to the store since taking leave on March 2.

Apple cancels all ‘Today at Apple’ sessions across U.S. and Canada

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Apple stores are starting to look sparse.
Photo: Apple

Apple is continuing to take preventative measures against the coronavirus outbreak in the U.S. by canceling all ‘Today at Apple’ sessions at Apple stores in the U.S. and Canada.

Earlier this week, ‘Today at Apple’ sessions in Seattle and San Francisco stores were canceled until March 29. Cult of Mac confirmed Friday that the company has canceled all further sessions at all retail locations in the U.S. and Canada for the foreseeable future.