Greg Packer goes where the new iPhones are. Photo: Gizmodo
Greg Packer is a shirtless footnote in the history of the iPhone. The retired highway maintenance worker from Long Island made a name for himself as the first person to line up for the sale of the first iPhone in 2007.
During his nearly weeklong stint sitting outside the Fifth Avenue Apple Store in New York City, scores of reporters came by to interview him as he sat in a lawn chair, at times not bothering to put on a shirt during his many closeups.
Apple wants to dramatically improve its 2 percent share on the smartphone market in India. Photo: Tim Cook/Twitter
India has indicated it will bypass the usual regulations for foreign companies and grant easy approval for Apple to establish retail outlets there.
This comes as CEO Tim Cook tries to tap new global markets, especially India, a country of 1.3 billion people where it has seen small gains in iPhone sales.
It was the best of designs, it was the worst of designs. Apple really went for it in 2015, with varying degrees of success. Image: Stephen Smith/Cult of Mac
2015 was a bold year for Apple. The company jumped into new product categories, polished its existing hardware and software lines, and wowed us repeatedly.
Apple also made most of us throw up in our mouths a little bit now and then, due to some questionable (and some undeniably bad) choices.
These are Apple’s biggest wins and most epic fails of the past year, as remembered — fondly and otherwise — by Cult of Mac staffers.
Apple Stores are about to look like this inside and out. Photo: Apple
Memphis will be one of the first cities in the U.S. to get a ‘next generation’ Apple Store, as part of Apple’s big retail revamp that’s expected to start later this year.
Apple has applied for a $1.5 million building permit for a new storefront and interior renovation at 2031 West St, according to a new report that claims the store will be one of Apple’s first new stores with the next-gen design. It’s unclear what kind of layout the new stores will have, but Apple’s application does reveal a few details on how the company plans to gussy up the new retail locations.
Sure, you can look, but don't expect to be able to buy an Apple Watch in-store until June. Photo: David Pierini/Cult of Mac
If you missed out on placing a preorder for an Apple Watch because you thought you’d be able to wait until April 24 and then buy one from your local Apple Store, prepare to be disappointed.
That’s because — according to a new memo sent to Apple Store employees by retail chief Angela Ahrendts — no Apple Watches at all will be available to buy as walk-in purchases until June at the earliest: five weeks after Apple’s wearable devices begin shipping.
Anyone want to work out what yesterday's mishap cost Apple? Photo: The Dark Knight Photo: The Dark Knight
Yesterday’s Apple outages brought digital sales for services like iTunes to a standstill, but it also caused things to grind to a halt in some brick-and-mortar Apple Stores. The down time sent retail back to the days before, well, Apple was there to shake it up.
For a window of approximately two hours, Apple Store employees in certain places were unable to check in to work, stores were unable to make sales and Genius Bar appointments were unable to be kept. Employees were apparently unable to check email for even longer.
Customers at the Apple Store in the Lujiazui Financial District in Pudong, Shanghai. Photo: FullbridgeProgram/Flickr CC
Here in 2014, news of a new Apple Store in the U.S. may be nothing special, but when you hear that Cupertino plans to open 25 retail stores in China in the next two years you sit up and pay attention!
According to Tim Cook, who was interviewed during his current China visit, Apple is set to greatly increase its retail presence in the country — from 15 stores currently, to 40 stores in 2016.
Cook also discussed China’s potential as the biggest Apple market in the world, saying that, “In the future China will become Apple’s biggest revenue contributor. It’s just a matter of time.”
A Florida man has been charged with federal wire fraud for racking up $309,000 in illegal credit card transactions, with many of them carried out at Apple Stores.
Sharron L. Parrish Jr. visited different Apple Stores — including those in Brandon, Boca Raton, Millennia and Wellington Green — and spent up to $7,400 in each one; adding up to a total of 42 purchases.
Apple's VP of Environmental Initiatives recently laid out the company's plans for its next eco-friendly moves.
Hearing an Apple executive talk about their work in a relaxed setting is pretty unusual stuff, but that’s what happened earlier this week when Lisa Jackson, Apple’s VP of Environmental Initiatives, spoke as part of Fortune’s Brainstorm Green conference.
The 16-minute conversation, with Fortune Senior Editor (and former Apple author) Adam Lashinsky, touches on various topics related to Apple’s desire to go green — including some potentially revolutionary plans for its 400+ chain of retail stores.
Customers might avoid this delightful eye-candy to save a few bucks.
When you walk into an Apple Store — the minimalist design, the Macbook screens tilted just so, the approachable, encyclopedic sales staff — you might be forgiven for being a little bit speechless.
It’s not unlike walking into a Porsche or Mercedes dealership — you don’t expect to find bargain bins full of junk. The presentation is, in fact, as important as the product, and once inside, you’re going to hand over your money to get both.
Even though Apple stores have become tourist attractions in their own right where folks come from countries like Sweden and Brazil to purchase these great products at prices lower than at home, savvy customers might someday shun those stunning glass facades and signature spiral staircases for cheaper prices found elsewhere.
A new report by DealNews shows that Apple products are getting deeper discounts sooner in a product lifecycle than ever before, begging the question: is the Apple Store the best place to buy your gear?
The Rumor: Angela Ahrendts is only three weeks into her reign at Apple but rumors claim she's already outlined a plan that will completely revamp the end-to-end Apple Store experience.
The Verdict: The shift from computers to wearables is the perfect time for the ex-Burberry CEO to shake things up at Apple's glass and aluminum shrines, I just hope she gets rid of the annoying musical chairs-style support at the Genius Bar while she's at it.
Indian-based Reliance Retail will shut down 16 of its 20 Apple premium reseller stores because they do not comply with the strict guidelines set out by Apple.
Apple dictates that its stores must conform to a standardized design featuring high ceilings, white LED lighting, wooden floors, specific display tables, and numerous other details.
It’s Black Friday everyone, and Cult of Mac is here to tell you that Apple has kicked off its sales across retail outlets in Europe (including the UK). We’re not just talking about gift cards being on offer, either — but real cash savings.
Here are the the most popular savings being given on Apple’s most popular products:
Tim Cook, Phil Schiller and others sold Apple stock at a time when it was hitting record highs.
Forget for a moment all the talk about Apple’s recent quarter financials disappointing Wall Street analysts — and instead focus on two “nuggets” from Apple’s recently released 88-page Form 10-K, as picked up by ISI’s Brian Marshall.
In a note to clients sent Thursday, Marshall notes that not only is Apple’s $11 billion in projected capital expenditures for fiscal 2014 a double-digit increase for a company already “the single largest CapEx spender” in his “Big 7 Hyperscale group”, but also that Apple generates “off-the-charts” revenue-per-head metric compared to the other IT and networking companies he covers — which includes Google (GOOG), Microsoft (MSFT), Amazon (AMZN), eBay (EBAY), Facebook (FB) and Yahoo (YHOO).
Apple's retail stores offer managers and executives great lessons about employee engagement and corporate culture.
One of the interesting points in the recent NY Times article on Apple’s retail stores is that many Apple store employees feel like their work experience goes beyond simply bringing home a paycheck and working in a retail store. Apple has deftly made them feel valued and like they are part of something much bigger than themselves.
In doing so, the company provides a model of how businesses can incentivize staff members even if budgets are too tight to offer raises or other perks. There are four broad areas or lessons that managers and executives at any company or organization can learn from looking at Apple retail – all them related to carefully developing a positive and collaborative corporate culture.
Apple made a conscious and important choice about sales commissions and customer experience
Over the weekend, The NY Times posted another investigative piece in its iEconomy series that about Apple. This installment focused on Apple’s retail stores. As with previous articles in the series, this one focuses on legitimate concerns about the American economy in an age of globalization. Like the other pieces, this one targets Apple specifically and ignores the range of Apple competitors that employ similar practices.
The primary issue that the Times brings up with regard to Apple retail stores is that employees can sell thousands upon thousands of dollars worth of Apple products and still earn a relatively modest wage. The underlying sentiment is that if a retail employee sells so much hardware, he should earn more because he is contributing to Apple’s vast revenues.
The only way for things to shake out that way and remain fair would be if Apple offered performance-based awards or commissions. Apple chose not to do that because doing so would have delivered a fundamentally different customer experience than the one envisioned by Steve Jobs – a fact that the NY Times chose not to explore in any real depth.
NFC isn’t a new technology. Android and BlackBerry phones with NFC capabilities have been available for a while now and various companies have started looking at implementing NFC as a mobile payment or digital wallet solution. Google Wallet being the most well-known while MasterCard’s new PayPass Wallet Services, which the company announced on Monday is the newest and potentially broadest in scope
Apple, however, hasn’t shown much interest in adding NFC to the iPhone. The lack of NFC hasn’t kept mobile payment options off the iPhone – as we’ve recently reported T.G.I. Fridays and Tabbedout, Boston’s light rail commuter service, and AmTrak have all moved to offer mobile payments using the Starbucks app/virtual card model.
A new deal between Apple and location-based deals startup Pirq, to offer daily food and drink deals to the company’s employees in silicon valley could be a sign of Apple testing the waters with both a deals network and whether such ecommerce options make sense for iPhone users.
Today is new iPad day in the rest of the world. At 8AM local time in additional countries across Europe, Mexico, New Zealand and even Macau. As in the US and the other countries in the first wave of launches,. there appear to be plenty of iPads to go around.
It looks like they're having fun, but Apple's secret rules are nothing to smile about.
When’s the last time you went shopping at JC Penney versus the Apple Store? The venerable retailer, overshadowed by the cheap-chic of Target, is looking to reshape itself by putting the iPhone maker’s former retail chief in charge. Ron Johnson, a 10-year veteran of Apple’s retail effort, explained the retailer and Cupertino, Calif. tech giant share much in common.
If you are looking for the best online deals from an Apple Store, it would pay to head to the United States, or any English-speaking store, a new analysis finds.
Apple will build its biggest store yet in Grand Central Terminal, in the space currently occupied by Charlie Palmer's Metrazur restaurant on the upper balcony.
Just as we exclusively reported last year (and no one believed us), Apple will build one of its biggest retail stores yet in New York City’s Grand Central Terminal.
Apple signed a 10-year lease with New York’s Metropolitan Transportation Authority to build a whopping 23,000-square-foot store on the upper balcony of the iconic train station, the New York Post reports.
The store will fill Grand Central’s north and northeastern balconies, displacing Charlie Palmer’s Metrazur restaurant. It will be among Apple’s largest stores, about 3,000 to 5,000 square feet larger smaller than Apple’s biggest stores in London and on New York’s West 14th Street.
The MTA is offering Apple a special move-in rent of $800,000 (a cool half-mill more than Charlie Palmer’s restaurant is currently paying). Then it will up the rent to $1 million annually. Apple will pay to refurbish the space, and the MTA estimates it will make $5 million profit on the deal, and revitalize retail at the popular station.
As we reported yesterday, Apple’s planning something absolutely huge at its retail stores across the country this weekend, possibly to celebrate their 10th Apple Store anniversary. But what could it be? A new product or service? Discounts or goodie bags?
Possibly, but another rumor’s starting to form: Apple is prepping for the September launch of the next iPhone by getting their retail stores equipped to take NFC payments.
Apple is asking its retail employees to sign non-disclosure agreements ahead of a secret, all-hands meeting to be held this Sunday, Apple Insider is reporting. It could foreshadow a major launch, a media event or both.
Apple will be building its largest store to date in Grand Central Terminal. Photo from Trey Ratcliff at www.StuckInCustoms.com
Apple will build a massive store in New York City’s Grand Central Terminal, Cult of Mac independently confirmed.
The store will open in the fall, likely early September — and it will be Apple’s largest retail space in the world.
The store already has a name: Apple Store, Grand Central, according to a source close the company. The source said Apple will be making an internal announcement within the next month or so.
“The company will certainly pull out all the stops on this one,” said the source, who asked not to be named.
This year is the 10th anniversary of Apple retail, and Apple wants to make a big splash, our source said. Apple’s retail operation has been a spectacular success, helping fuel the company’s explosive growth and creating shops that make twice as much money as Tiffany & Co.