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Apple Ups the Ante on MobileMe Refunds

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Apple already promised a 30 day extension to .Mac subscribers and those who bought subscriptions to MobileMe prior to July 15. In the wake of continuing difficulty getting its web services product firing on all cylinders, Apple has increased the extension of free service to an additional 60 days for anyone with a MobileMe account activated prior to Midnight Pacific Daylight Time, August 19.

Apple Enterprise Making Inroads to Hospitality Industry

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Apple’s Enterprise efforts have been met with harsh criticism lately on the business front, but the company’s inroads to the luxury hospitality sector have been impressive. While complaints about inattention to potential security flaws and problems with Exchange integration have gotten much of the technology press’ attention, Apple’s Enterprise Sales Group has been quietly working to install its computers everywhere in the hospitality industry, according to an AppleInsider report.

Building on the success of its Starbucks integration with the WiFi iTunes Store, Apple developers are now working to build similar location sensing services for ordering drinks, accessing reminders and messages, and other services related to a guest’s stay in hotels and on cruise ships.

According to the AppleInsider report, hotels have actually asked for Apple’s help in bringing iTunes-style simplicity to their luxury accommodations. Many hoteliers are “struggling to reach the digital demographic” and “to differentiate themselves,” explained Bradley Walker of Nanonation in a seminar on Macs in the hospitality industry. “You’ve been to the Apple Store,” Walker said. “If you could recreate that in a hotel, that would be a very attractive place to stay.”

iPhone Mod Makes Logo Glow

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Apple makes products people just can’t keep from trying to make better. Whether these “mods” actually improve the inventions coming out of Cupertino is a matter of some debate, but the latest one for iPhone makes the Apple logo on the back glow like it does on a Macbook. If you speak or read Russian you can learn more at gPda.ru.

Via Sizlopedia

Happy Anniversary to iMac

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Ten years is one of those nice round numbers that always sparks nostalgia and reminiscing and (hopefully) waves of warm and fuzzy feelings, whether its focus is a sports career, a marriage or a business enterprise. Today, in the world where Cupertino, CA is the center of the universe, all thoughts are on iMac, Apple’s user-friendly, all-in-one desktop computer that said hello to the world on August 15, 1998.

The iMac has grown and changed in many ways throughout its ten years of existence, but remains possibly Apple’s best-known and most accessible calling card for a growing market of consumers curious about the complete user experience at the root of Steve Job’s business philosophy.

We present here a gallery of iMacs, from then to now and our anniversary greetings. We’re looking forward to the next ten years.

1998 - 2002  2002 - 2004
2007 - ? 2004 - 2007

Infineon Chip Causing iPhone to Fumble Handoffs?

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With AT&T claiming a 1% dropped call rate, in general, on its cellular network, a reported 2% – 3% dropped call rate for iPhone 3G traffic would indicate something of a problem. It’s a problem neither Apple nor AT&T are willing to acknowledge or comment on presently, but reports indicate Apple is hurrying to push a software upgrade to one of the chips inside the iPhone made by Infineon, some say in hopes of staving off a potential product recall.

Have you experienced difficulty with getting on AT&T’s 3G network in places where it’s available? Have you had problems with dropped connections when moving between high-speed and slower-speed networks during calls and Web sessions?

Let us know in comments below and we’ll keep you posted with further news about the chip upgrade.

Via Business Week

2 Things We Hate About PC World

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We all read PC World. It’s our gateway to millions of articles, thousands of reviews, that killer red masthead banner, and a terrific selection of opinions on various techie things. Without it, our lives would be empty, lonely and sad.

But, oh, does PC Word drive us crazy sometimes. It lacks obvious research, hobbles truth, and says things that are just plain dumb. In some cases, PC World’s writers are to blame, not PC World itself, but the latter is the conduit through which those bad articles trickle.

We’ve rounded up 2 of these annoyances, all of which PC World could fix in about five minutes. In the meantime, we’ve listed workarounds for them—because, let’s face it, much as we hate PC World sometimes, we’re stuck with it.

1. Lazy-assed reporting regarding DRM
#2 on PC World’s list of 11 Things They Hate About iTunes is ‘DRM (Boo!)’, where writer Rick Broida moans “why does the iTunes Store still employ digital rights management (DRM) for the majority of songs in its library?” and claims that “Blaming the record labels no longer holds water”, citing that “AmazonMP3 and Rhapsody are among a growing number of services selling DRM-free MP3s from all the major labels, not just EMI”.

Presumably, it escaped Broida’s notice that this is hardly Apple’s decision. In fact, Jobs wrote an open letter entitled ‘Thoughts on Music’, stating that he wanted to ditch DRM entirely (from music alone, obviously—the chances of Jobs saying the same about movies are roughly on par with Arnie appearing in a hardcore sequel to Brokeback Mountain). To be fair to Broida and PC World, this letter was only published in February 2007, and so they might not have gotten around to reading it yet.

The answer to Broida’s question “why hasn’t Apple given DRM the heave-ho once and for all?” is, EMI aside, that the majors remain sh*t-scared of iTunes and are trying to give it a good kicking by cosying up to everyone else, in the hope of reducing Apple’s share of the market (and therefore, by association, their reliance on Apple as a retail channel). The fact that to do this said record labels are helping the likes of Amazon and Wal-Mart (not exactly teeny-tiny companies that care for the labels any more than Apple) merely shows how confused, deluded and insane they are, rather than highlighting any of Apple’s shortcomings.

Workaround moment! Stop reporting total bollocks about Apple and DRM. (And for readers: buy your stuff from Amazon, if you hate DRM, or buy shiny disc-shaped music receptacles from independent music retailers. And tut extremely loudly upon reading the PC World article.)

2. Lazy-assed reporting regarding NBC shows
#8 on PC World’s list of 11 Things They Hate About iTunes is ‘NBC Shows­ — Bring Them Back!’. This item notes that new seasons of NBC shows are just around the corner, and suggests that Apple and NBC were fighting over money, leading to the NBC shows being dropped.

“Swallow your pride and get NBC back on board in time for September,” suggests Broida. “We’ve got money for ‘Office’ burning a hole in our pockets.” I’m not sure what Apple would be swallowing if acquiescing to NBC’s absurd demands, but it wouldn’t be pride. After all, it’d have to do something drastic in order to pay for all the things NBC wanted. At least NBC’s real reason for divorcing the iTunes Store wasn’t, like the record labels, an attempt to wrest total control of its content from Apple, and take its ball home in a huff, right? Oh.

Workaround moment! Stop reporting total bollocks regarding Apple and NBC. (And for readers: watch TV on an actual TV, or buy DVDs/Blu-ray discs if you want to watch content at home, rather than spending money on crappy low-resolution versions for your portable players. And tut extremely loudly upon reading the PC World article.)

Coming soon to PC World: 11 Things We Hate About Apple, with #6 no doubt being that Apple stole the Mac OS from Xerox…

BREAKING: Fire at Apple Campus in Cupertino

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Image copyright ABC-7 KGO

SAN FRANCISCO — Multiple Bay Area news outlets report that an Apple research and development facility located at 20605 Valley Green Drive in Cupertino was set ablaze late Tuesday night, with NBC affiliate KTVU blaming a malfunctioning air conditioning unit.

Given that this was an Apple R&D facility, it’s naturally operated nearly 24 hours a day, and at least 100 Apple employees were forced to evacuate the building in the three-alarm fire. Also given that this is Apple we’re talking about, no one has any idea what these folks were working on. As of 12:30 a.m. Pacific Wednesday morning, Santa Clara County firefighters report that they expected another hour before they could put out the blaze completely.

See the Jump for a map of the fire relative to Apple’s headquarters in Cupertino (basically, it was across the street).

Best Buy to Sell iPhone 3G in September

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Best Buy is set to announce Wednesday it will become the first retail chain in the US to stock and sell Apple’s iPhone 3G. After a recent upgrade of its mobile departments, Best Buy’s more than 970 outlets in the US will begin selling iPhones September 7th.

Best Buy has a longstanding relationship with Apple and already sells iPod digital music players at all of its stores. The retail giant also recently expanded Mac computer sales to more than 600 of its larger outlets.

Via SF Gate

MobileMe Services Remain a Dark Cloud

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Yesterday we were all set to post about the MobileMe mail server crash and ask how it is new boss Eddie Cue hasn’t already fixed Apple’s troubled web services division in the week or so he’s been on the job.

Then the servers came back up.

All MobileMe mail users were only affected for a couple of hours, but it appears there were sporadic outages for some customers throughout the evening and continuing into today. Steve Jobs has promised to have the service ship-shape by the end of the year, but that’s four and a half months of potential bumpiness that can’t be good for Apple’s PR.

AppStore Sales Hit $1M per Day in First Month

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Steve Jobs told the Wall Street Journal users downloaded over 60 million iPhone applications and rung up sales of close to $30 million in the first month the AppStore was open for business.

While many of the iPhone applications available at the AppStore are free, paid apps such as Sega Corp.’s $9.99 Super Monkeball game helped bring in nearly $9 million to the top ten developers selling apps on the store. In all, Apple will distribute over $21 million in revenues from the 70% cut of sales developers make for software sold through the AppStore.

Jobs said the early results point to the success of Apple’s strategy to invest in the AppStore as a means of differentiating the iPhone among competitors in the smartphone handset market. He speculated on a potential $1 billion marketplace, saying, “I’ve never seen anything like this in my career for software.”

“Phone differentiation used to be about radios and antennas and things like that,” Jobs said. “We think, going forward, the phone of the future will be differentiated by software.”

The Apple CEO also confirmed reports of a “kill switch” in the iPhone’s software that would allow the company to remotely disable software users had previously paid for and installed on their phones. He argued that Apple needs it in case it inadvertently allows a malicious program — one that stole users’ personal data, for example — to be distributed to iPhones through the App Store. “Hopefully we never have to pull that lever, but we would be irresponsible not to have a lever like that to pull,” he said.

Via The Wall Street Journal

Developers Getting Edgy About AppStore Gatekeeping

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In the wake of last week’s NetShare takedown, the fizzle this week with Box Office, and the it-might-be-a-crime-if-it-weren’t-so-funny debacle of I Am Rich, third party iPhone developers are starting to clamor for more, well, actually, any transparency from Apple about the process for approving and disapproving listings in the AppStore.

Many really wish the NDA would just go away, or at least apply only to developers whose applications remain unreleased, but that’s not likely to clear Apple legal. We do think it’s not unreasonable, however, to ask the company to be more responsive to requests for information about the approval and rejection process.

The Albatross Around the Apple Lover’s Neck

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In many ways, we’re living in a golden age for Apple. The entire product line is rock-solid, and the only complaint any of us can muster is that Apple hasn’t released whatever top-secret products it has in the wings yet. Market share is way up in Macs, dominant in iPods, and rapidly growing for iPhones. The current crop of software for the Mac is better than at any time in the history of Apple (sorry, Framemaker-lovers), and the iPhone development community shows tremendous promise (a few apps are already the best to ever appear on a phone).

So why are so many long-time Apple fanatics, myself included, feel a bit bummed out by the current state of affairs? Is it because we hate the thought of outsiders getting in on our little secret or that we really miss CyberDog and QuickDraw GX? It’s worse — we’ve all become de facto Apple spokespeople. I don’t draw a salary from Apple, but I am a full-time Mac genius in my social circle. If you share my pain, click through.

Former Apple Engineer Sues for Overtime, Better Working Conditions

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A former Apple engineer who worked at the company from 1995 to 2007 has filed suit and is the lead plaintiff in  asked the court to certify a class action seeking restitution from Apple for overtime pay and meal compensation under California labor law.

David Walsh, a former Network Engineer claims he was required to work after hours and weekends without overtime compensation and that Apple “intentionally and deliberately created numerous job levels and a multitude of job titles to create the superficial appearance of hundreds of unique jobs, when in fact, these jobs are substantially similar and can be easily grouped together for the purpose of determining whether they are exempt from overtime wages.”

During his on-call hours, Walsh “was required to remain on stand-by for the entire night, every night of the week, for the entire week without compensation,” contends the suit, which was filed in U.S. District Court for Southern California.

Walsh’s attorneys are asking the court to grant class status to all of Apple’s California IT workers, including those who are dispatched to perform support functions at Apple retail stores.

Apple has yet to make a formal response to the suit.

Via TUAW

iPhone Firmware Contains Built-in Kill Switch

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A mobile applications development author has discovered functionality in iPhone 2.0 software that would allow Apple to blacklist and remotely disable iPhone applications on users’ phones. While the company already retains control over third-party iPhone apps through its certificate signing program, this more targeted system gives Apple the ability to kill specific applications and effectively places all iPhones under potential surveillance as long as they have an active internet connection.

iPhone 2.0 (as well as the updated iPod touch firmware) uses its CoreLocation framework to point to a secure website that appears to contain at least placeholder code for a list of “unauthorized” apps, according to iPhone Open Application Development author Jonathan Zdziarksi.

“This suggests that the iPhone calls home once in a while to find out what applications it should turn off,” he says. “At the moment, no apps have been blacklisted, but by all appearances, this has been added to disable applications that the user has already downloaded and paid for, if Apple so chooses to shut them down.”

Via AppleInsider

$1,000 iPhone App No More; Mourning “I Am Rich”

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Ladies and gentlemen of the Cult, I bring you bad news: As of 2:18 p.m. Pacific yesterday, I Am Rich is no longer available from the iPhone AppStore. At the behest of VentureBeat and many other bloggers, Apple has yanked a brand new app in the prime of life. Yes, I know. It’s tragic. Never again will you get to spend $1,000 NOW JUST $999.99!!1! for an utterly useless program that just displays a red gem to flaunt your wealth to passersby.

Now, I Am Rich was obviously intended by author Armin Heinrich to be either a joke or a piece of art, and it wasn’t particularly successful as either. It’s sort of one-note, you know? But its removal actually reflects an extremely obnoxious habit that Apple has had as of late: they’ve been pulling apps, including the extremely popular NetShare and Box Office, neither of which appears to violates Apple’s SDK (not that anyone knows, thanks to the blanket NDA…)

Jason Kottke puts it well:

Excluding I Am Rich would be excluding for taste…because some feel that it costs too much for what it does. (And this isn’t the only example. There have been many cries of too many poor quality (but otherwise functional) apps in the store and that Apple should address the problem.) App Store shoppers should get to make the choice of whether or not to buy an iPhone app, not Apple, particularly since the App Store is the only way to legitimately purchase consumer iPhone apps. Imagine if Apple chose which music they stocked in the iTunes store based on the company’s taste. No Kanye because Jay-Z is better. No Dylan because it’s too whiney. Of course they don’t do that; they stock a crapload of different music and let the buyer decide. We should deride Apple for that type of behavior, not cheering them on.

Hear, hear!

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New Cinema Displays Rumored for Macworld 2009

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Apple has been selling the same Cinema Displays, with occasional price adjustments and minor spec improvements since 2004.

MacRumors adds today to growing speculation about What’s Next for Apple”, suggesting the Cinema Display line may get a major makeover in time for Macworld 2009, scheduled for January 5th – 9th at San Francisco’s Moscone Center.

The new Cinema Displays are expected to incorporate LED backlights to fulfill Steve Jobs’ promise that Apple would completely eliminate flourescent-backlit displays.

iTunes Remains Top US Music Retailer

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More people in the US turned to Apple’s iTunes Store for their music purchases in the first half of 2008 than to any other music retailer, according to a MusicWatch consumer survey released today by NPD Group, a leading market researcher.

Apple’s digital distribution sales outpaced the three leading physical cd distributors, WalMart, Best Buy, and Target. Amazon, which launched a digital distribution service last year, moved from fifth place into fourth based on consumers’ increasing preference for downloading files over owning physical cds.

“We expect Apple will consolidate its lead in the retail music market, as CD sales continue to slow,” said Russ Crupnick, entertainment industry analyst for NPD. NPD combines digital and physical sales for those outlets who market music in both formats and tracks digital music sold by the song or album, not music purchased under subscription from services like eMusic, or subscription revenues from Rhapsody and Napster.

MIT Designers Resurrecting Apple II for India: UPDATED

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UPDATE: The MIT design team referred to in this post is basing its design not on the Apple II, but on the Nintendo Entertainment System, which used the same processor chip. We regret our error, which was originally reported by The Boston Herald article to whcih our post was linked. Thanks to David Zeiler at The Baltimore Sun for the clarification.

Derek Lomas, an American graduate student, has recruited Apple II enthusiasts at this month’s MIT International Development Design Summit “to give Third World schools Apple II computer labs like the ones I grew up with.”

Lomas, Jesse Austin-Breneman and other designers want to create a computer that Third World residents can buy for much less than the ones currently being developed by MIT’s Nicholas Negroponte, who has been working since 2005 to provide $100 laptops to Third World kids. “We see this as a model that could increase economic opportunities for people in developing countries,” sas Lomas. “If you just know how to type, that can be the difference between earning $1 an hour instead of $1 a day.”

Lomas discovered kids using a cheap keyboard and Nintendo-like console hooked up to home TVs running simple games during an internship in India last summer and hit on the idea of upgrading the devices’ 1980s-era technology. He and others at the Massachusetts Institute of Technology symposium hope to get buy-in from programmers to help upgrade the systems – which are based on old Apple II computers – with rudimentary Web access and more.

The six member team at MIT is working on writing improved programs and connecting to the Web through cell phones. The group also wants to add memory chips – which the devices currently lack – to allow users to write and store their own programs. “We think we can develop a really good educational tool that could give kids exposure to keyboards, typing and mouse usage at an early age,” said Austin-Breneman, a 25-year-old MIT graduate and a mechanical engineer.

Via The Boston Herald

Consumer Reports Piles on Apple Security Criticism

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Adding to recent criticism charging Apple with inadequate attention to security concerns, Consumer Reports takes the company to task for the lack of phishing protection in Safari. Among seven common online blunders that can “ruin your computer or invite identity theft,” thinking your Mac shields you from all risks comes in at #5, according to the report.

Citing a State of the Net survey that says Mac users fall prey to phishing scams at about the same rate as Windows users, CR recommends Mac users ditch Safari for Firefox or Opera until Apple builds phishing protection into its flagship browser.

iPhone 2.0.1 Highlights: Faster Syncing, No Keyboard Lag, NetShare Not Deleted

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I just installed the whopping 250-Mbyte iPhone 2.0.1 update, and it seems to fix most of the problems everyone complained about. Among the highlights:

  • Everything runs much faster. Could be my imagination, but feels nice!
  • Typing is much faster. No more keyboard lag.
  • Infuriatingly sluggish Contacts app now loads fast and scrolls smoothly.
  • Syncing is much speedier. No longer backs up every app! TTF.
  • Google Maps app seems much faster. Loads quick, smoother scrolling and zippy zooming.
  • Overall, update procedure is pretty quick: It installs entirely new firmware, but songs, movies, contacts and other data is left untouched — so there’s no 45 minute restore to suffer through.
  • NetShare app is not deleted. My copy of NetShare works fine after the update. Be sure to sync everything, including apps, BEFORE updating. BoxOffice also seems to sync correctly, according to reports on other sites.

New MacBook Pictures Leaked from Taiwan?

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AppleOwner.com, a Taiwanese Apple-oriented website, has leaked what are purported to be pictures of the new MacBook, a highly anticipated revision to Apple’s line of increasingly popular notebook computers expected to be available within the next six weeks.

The photographs are long on suggestion, but short on detail, and may well be noting more than placeholders on the AppleOwner website. Make of them what you will.

Via Gizmodo.

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Juice Pack 3G Extends iPhone Battery Life

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The mophie juice pack 3g, coming in September from mStation, promises to more than double the useful life of Apple’s iPhone 3G battery. Despite Steve Jobs’ insistence that iPhone 3G batteries would be an improvement over the those in the original model, many users have found surfing the web on AT&T’s 3G network, running Bluetooth and using the many applications they have downloaded from the AppStore actually leaves them wanting much more out of an iPhone battery charge.

The juice pack 3g is a rechargeable lithium polymer battery that will come ‘pre-charged’ and ready to go straight out of the package. The battery is housed in an ergonomic, comfort-grip case with a soft-touch, non-slip finish. The added “juice” will give users up to an additional 350 hours of standby time, 6 hours of talk time on 3G, 12 hours of talk time on 2G, 6 hours of Internet use on 3G, 8 hours of video playback, or 28 hours of audio playback, according to a company statement. The battery’s proprietary design provides short circuit, over-charge and temperature protection as well as smart power management. It features a 4 LED ‘charge status’ indicator letting you know how much juice is left, and connects to your computer via USB passthrough – making it easy to simultaneously charge and sync your iPhone 3G.

“iPhone 3G users have demanded a product that will boost battery life for extended on-the-go use” says Ross Howe, Sales and Product Development Director for mStation/mophie. “juice pack 3G delivers this exceptional battery enhancement while keeping the unique style and feel of the iPhone intact.”

Mophie is currently taking entries to raffle off 10 free juice pack 3Gs when they ship this fall.

Apple Pulls Box Office from AppStore

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Fans of Box Office, an iPhone lifestyle app that lets users leverage the GPS functionality of the iPhone to list theaters and movies playing within a user-definable radius (e.g. 10 miles) will be disappointed to find the application no longer available on Apple’s AppStore.

Metasyntactic, the developer responsible for the application, claims to have gotten no notification from Apple that the application had been pulled and has been unsuccessful in reaching anyone who could explain why it was taken down. “I’m in regular contact with all my data providers, and none of them have had an issue with my app,” he explained in a post on the MacRumors forum. “I’ve tried to contact [Apple] about the issue, but it’s been a complete dead end.”

The Box Office takedown comes on the heels of NullRiver’s NetShare roller-coaster ride on Friday, in which the app was mysteriously gone from the AppStore, then available again, and finally gone again, all with apparently no communication between Apple and the developer.

Via The iPhone Blog

Questions Mount On Apple Security Issues

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Amid growing criticism of a lassiez-faire approach to security issues, Apple has canceled participation in a public discussion of its security practices at the Black Hat security conference scheduled this week in Las Vegas. Black Hat Director Jeff Moss told reporters in an interview Friday that unnamed members of Apple’s engineering team had agreed in early July to participate in a panel discussion on computer security issues, which would have been a first for the notoriously secretive company. “It was [going to be] them talking about security engineering and how they take security seriously,” Moss said, but “marketing got wind of it, and nobody at Apple is ever allowed to speak publicly about anything without marketing approval.”

In a separate security-related development, reports indicate the DNS security patch released by Apple on Friday may fail to fix the exploit flaw it was intended to repair.

Andrew Storms, director of security operations at nCircle Network Security Inc. and Swa Frantzen of the SANS Institute’s Internet Storm Center both detailed research indicating systems running the client version of Mac OS X were still incrementing ports, not randomizing them, as should have been the case if the fix had addressed the flaw. “Apple might have fixed some of the more important parts for servers, but is far from done yet, as all the clients linked against a DNS client library still need to get the work-around for the protocol weakness,” Frantzen said.

While Dan Kaminsky, the researcher who uncovered the DNS flaw in February and helped coordinate a multivendor patch effort indicated “if there was a huge population of people behind DNS servers running OS X, I’d be more worried,” Rich Mogull, an independent security consultant and former Gartner Inc. analyst said, “It may be a low priority in the scheme of the DNS vulnerability, but if all my servers are OS X, it matters. Within the Mac audience, it matters.”

Via Computerworld

Pigeon Plays Tap Tap Revolution On iPhone — But Sucks

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Blogger Chris Ainsworth tried to get his pet pigeon, Brisby, to play the popular iPhone music game, Tap Tap Revolution, a version of Dance Dance Revolution for your fingers. Unfortunately, Brisby wasn’t very good, leading Chris to conclude that pigeons suck at video games. But with the proper operant conditioning, the bird could probably be a killer Tap Tap player.

After all, psychologist B.F. Skinner in 1944 built an experimental guided missile that pinpointed  targets by putting three pigeons in the missile’s nose cone.

The pigeons were trained to peck at an image of the target in the middle of a screen. If the missile wandered off course, the image of the target would wander out of the crosshairs. But when the pigeons pecked the screen to center the target, the missile would correct its flight.

Skinner’s Pigeon Project was judged impractical, but not the pigeons’ pecking skills. The birds performed well, pecking at the target up to 10,000 times in 45 minutes.