A year after the debut of AirPods Max, an analysis of user reviews found that buyers like the over-the-ear headphones less than rival products. The main problem: price.
For comparison, the same study by consumer research company Revuze shows people who buy Apple’s basic AirPods seem much more satisfied. And user reviews of other Apple products are usually quite positive, too.
“It is off-brand and surprising to see how poorly the AirPods Max product was received over the course of the year since its release,” Revuze CEO Boaz Grinvald told Cult of Mac.
