There’s something weirdly off-putting about the eye-contact problem with video calling services like FaceTime and Skype.
It happens because users must choose either to look directly at the camera lens, and miss what’s happening on screen, or look at the screen and appear to be staring at the listener’s neck.
That’s not ideal for a tool that’s meant to make it seem like you’re having a face-to-face conversation. Fortunately, Apple fixes this shortcoming in iOS 13.