You think your users are hard to please? Try cops, says Travis Taniguchi.
He’s a police criminologist for the Redlands Police Department in California, and one of the driving forces behind an iPhone and iPad app-friendly police department. Cops are not only skeptical, but armed.
“You want to talk hostile customers or end users? You don’t get more hostile than a cop,” Taniguchi joked.”They do that lean back thing, then they put a hand on their gun. It’s not easy.”
As the only “suit” on an Appnation Enterprise Summit panel about upstarts – he was gently ribbed by other panelists about not following the casual jeans-and-blazer mandate – he gave some interesting insights about how police departments can implement mobile apps.
LAS VEGAS, CES 2012 — Four times bigger than last year, and now filling about half the massive north hall of the Las Vegas Convention Center, the iLounge is home to an enormous plethora of iDevice accessories. I weaved and wandered through lanes of the iLounge pondering the products I was seeing, and out of all of what I found filling the massive space, these were the trends that stood out.




