The Hollywood writers’ strike from earlier this year has had some tragic consequences. For one, we never got to see this year’s Christmas episode of “The Office.” For another, even more reality TV was rushed into production.
But Apple is taking steps to remedy at least the most immediate problems that arose for customers of its iTunes Store. Anyone who purchased a Season Pass for a show that was disrupted by the strike will receive a refund for any episodes that won’t air, as well as credits good for the purchase of two additional TV episodes.
It’s an inevitable step, but the additional credits from Apple constitute a nice gesture that it didn’t need to make.
Thanks, Kimra!
Pete Mortensen is a design strategist for consulting firm Jump Associates and the co-author of Wired to Care: How Companies Prosper When They Create Widespread Empathy, a book and blog that are significantly more interesting than you might initially think. Pete’s particular Apple avocations are both around design–interface and industrial. Follow him on Twitter!
