Having problems with your Mac or iPod? Apple has just rolled out a new Express Lane for its existing online customer support system that aims to make getting to the root of your troubleshooting woes faster than before.
Express Lane basically streamlines online tech support from Apple. You can easily search through the database to find tech support solutions to existing Apple products, lookup cases that you’ve submitted previously, or register your Apple products by their serial numbers to track their warranty status and be directed to the proper support channels when things do go wrong.
John Brownlee is a writer for Fast Company, and a contributing writer here at CoM. He has also written for Wired, Playboy, Boing Boing, Popular Mechanics, VentureBeat, and Gizmodo. He lives in Boston with his wife and two parakeets. You can follow him here on Twitter.
