A lawsuit filed in federal court claims that the keyboard used in all the MacBook Pros and MacBooks made in the past few years is defective. The plaintiffs request that this be made into a class-action lawsuit, and that Apple be required to replace all the affected keyboards at no cost to users.
The lawsuit also requests punitive damages because, as the plaintiffs claim, Apple continued to build and sell laptops with the “butterfly” keyboard even though the company knew it was defective.
The butterfly keyboard in recent MacBooks draws frequent complaints. And these have now escalated to the point where an online petition is requesting that Apple recall every MacBook Pro released since 2016.
These laptops are super-slim, and so are their keyboards. Reducing the thickness left room for very little key travel, resulting in accusations that even a small speck of dust underneath one of the keys can cause it to stop functioning.
Apple’s new MacBook Pro with Touch Bar may have some serious keyboard problems.
A number of 2016 MacBook Pro owners are reporting issues with the new keyboard, which features a redesign of the butterfly mechanism that Apple introduced on the super-thin retina MacBook.