Apple agreed to a preliminary settlement Monday for a class-action lawsuit that claimed the company knew the MacBook’s “butterfly” keyboard was defective but kept selling it. Apple admits no wrongdoing but agreed to pay up to $50 million, most of which will go to customers who had to replace the faulty keyboards.
This is good news for people in seven U.S. states who experienced problems with their MacBook butterfly keyboard.
A Federal judge granted class-action status to a lawsuit accusing Apple of putting defective keyboards in various MacBook models made between 2015 and 2019. These laptops all use the butterfly keyboard design which uses a key mechanism that is allegedly prone to sticking.
Despite it vanishing from Apple’s MacBook line, Apple hasn’t given up on its controversial (read: hated) butterfly keyboard design, claims Apple leaker L0vetodream.
In a Friday tweet, L0vetodream said that Apple is “trying to improve on the structure, and solve the [issues]” faced by users. Should it manage to do so, “we might see it comes back again in future.”
The world might finally wave goodbye to Apple’s controversial and much-hated MacBook butterfly keyboards by summer, according to a new report, published Thursday, by respected Apple analyst Ming-Chi Kuo.
In his latest research note, Kuo writes that Apple will launch new MacBook Air and MacBook Pro models featuring the scissor switch keyboard design. Apple laid the groundwork for the return of the scissor switch Magic Keyboard when it ditched the butterfly keyboard for its 16-inch MacBook Pro upgrade late last year.
Actors love to have some political message to impart to viewers at award shows. At last night’s Oscars, Taika Waititi, winner of the Academy Award for Best Adapted Screenplay for Jojo Rabbit, voiced his own passionate plea — for Apple to change its MacBook keyboards.
“Apple needs to fix those keyboards,” he told reporters. “They are impossible to write on; they’ve gotten worse. It makes me want to go back to PCs. Because PC keyboards, the bounce-back for your fingers is way better … Those Apple keyboards are horrendous.”
Apple’s smart keyboard cover for the iPad could get a major design upgrade in 2020.
Digitimes reported today that Apple may release an updated keyboard for the tablets featuring the new scissor-switch design that resolved Apple’s keyboard woes on the last few generations of MacBook Pros.
Apple finally moved on from its disastrous MacBook butterfly keyboard, but the class-action lawsuit related to them is moving forward.
A U.S. federal judge rejected Apple’s motion to dismiss the lawsuit today. That sets up the company for a big legal showdown with customers trying to prove Apple knew about serious problems with the keyboard — but kept selling it anyway.
There’s a great Steve Jobs story that somehow seems relevant in a 2019 MacBook Pro review. You probably know it, but I’ll tell it anyway. After the iPad launch, Jobs supposedly walked into a meeting with the Mac team, carrying an iPad. He woke up the iPad, which happened instantaneously. Then he woke up a Mac, which took a while to come out of sleep. Then he asked something like, “Why doesn’t this do that?”
Today, he might take the iPad Pro, and the brand new top-of-the-line MacBook Pro, start them both editing a few images, and wait for the fans to spin up on the Mac. While it cranks up to leaf-blower levels, he’d point at the silent iPad, and make some scathing quip.
The new 16-inch MacBook Pro is an incredible computer that’s let down by the red-hot Intel chips inside. Apple’s cool, fast, super-powerful A-series ARM chips can’t come to the Mac soon enough. Using this Intel machine after using an ARM-powered iPad for several years, the Mac feels like there’s something wrong with it. And yet, barely 24 hours into owning one, I absolutely love it.
The smaller MacBook Pro will reportedly be upgraded next year with a keyboard that users can trust, just as the new 16-inch version recently was.
If true, it means the current 13-inch MacBook Pro will be the last with the infamous Butterfly keyboard.
Since I wrote about Apple’s ongoing MacBook disaster last week, and then offered a bunch of alternatives to the current MacBook lineup, several readers got in touch to ask which — if any — older MacBooks we’d recommend. I haven’t bought a MacBook in years, so I did a little research, and asked around the Cult of Mac crew.
So, let’s find out which is the best (old) MacBook you can buy today.
Despite the endless disappointments with iPadOS 13, there’s still no way I’d switch to a MacBook right now. MacBooks (and MacBook Pros) were always the gold (or aluminum?) standard for laptops — reliable, well-designed and long-lasting. Reviewers would even recommend that PC users buy a Mac and install Windows on it via Boot Camp. But today, MacBooks problems abound.
Apple’s laptops are a sorry bunch. And it’s not just the troublesome butterfly keyboard. Every week, I read tweets and blog posts about freelancers and employees of big companies alike losing valuable time as their MacBooks go back for repair for the third or fourth time. So what is happening? What are the biggest problems with today’s MacBooks? And can these MacBook problems be fixed?
Update Nov. 13, 2019: The 16-inch MacBook Pro released today is the first in years without the Butterfly keyboard. And the head of Apple marketing talks about redesigning this notebook keyboard in an interview.
Original article:
The upgraded MacBook Pro and MacBook Air models released today are faster and better looking. However, they still include the keyboard that sent so many of their predecessors to the repair shop.
A rumored redesign apparently hasn’t happened yet.
Many fans hated the controversial butterfly switch keyboard that Apple introduced in 2015. While it’s since worked to improve it, the MacBook keyboards’ low-travel design has caused plenty of handwringing among the Mac faithful.
They might not be around for too much longer, however. According to a new research note from Apple analyst Ming-Chi Kuo, Apple is set to replace them with a whole new keyboard switch mechanism. This will debut with the 2019 MacBook Air.
Apple updated its Keyboard Service Program today to also include support for the 2018 MacBook Pro and 2018 MacBook Air.
The news comes on the heels of Apple’s unveiling of new MacBook Pros this morning with 8-core processors and butterfly keyboards with new materials. With the updated program, any MacBook with a butterfly keyboard is now eligible for service free of charge.
Apple has ordered that sticky MacBook keys be repaired fast enough that, whenever possible, the owner can get their computer back the next day.
The company says only a small number of its laptops develop keyboard problems, but clearly it’s feeling the heat from irate customers.
At this point, we all know the MacBook’s butterfly keyboard can prove problematic. Apple recently admitted the problem is real — and even issued a rare apology.
Anecdotally, pretty much every MacBook owner I know has experienced keys sticking or repeating at one time or another. But occasionally I meet someone who seems blessed with a faultless MacBook keyboard. And Apple claims the problem only affects a small number of MacBook users.
So what is going on? I have a theory — and a tip that might keep your MacBook’s keyboard from crapping out if it hasn’t already.
MacBooks made over several years were prone to keyboard issues. Apple tweaked the design of this critical component last year, and there was great optimism that the problem had been fixed in the latest macOS computers.
Nope.
Mac lovers looking for relief from Apple’s new butterfly keyboards may have found a new hero in the Keychron K1, which is supposedly the world’s slimmest mechanical keyboard ever.
The Keychron K1 looks like a hybrid of Apple’s Magic Keyboard crossed with a modern mechanical keyboard. It’s so small you can carry it anywhere and it looks so good you won’t be embarrassed to be hauling around your beloved keyboard.
Take a closer look:
Apple’s new MacBook Pro offers buyers significantly improved performance at the same price as last year’s models, as well as a “quieter,” improved butterfly keyboard and a True Tone display. But is it worth the upgrade?
Early reviews of the 2018 update are out now. Here’s what they say about Apple’s fastest and most impressive laptop yet.
Apple made potential buyers of the new MacBook Pro models very nervous when it said no effort had been made to fix the problems plaguing the keyboards in earlier versions. Happily, it turns out the company was fibbing.
Taking apart this just-released Mac laptop shows that Apple definitely modified its butterfly keyboard mechanism to make it less likely to jam.
Editor’s note: There’s good evidence that the new MacBook Pro keyboard actually does address the problems experienced by some owners. Read our: Teardown reveals MacBook Pro keyboard is redesigned to prevent keys sticking
People around the world are hoping the new MacBook Pro models introduced today have a keyboard that’s been carefully designed to not have the same sticky keyboard keys as their predecessors. But it didn’t happen.
A company spokesperson says the problem of grit causing the keys to stick in previous macOS laptops was not addressed.
But that’s not necessarily the whole story. It’s possible Apple did fix the problem but doesn’t dare talk about it.
Editor’s note: There’s fresh evidence that the new MacBook Pro keyboard actually does address the problems experienced by some owners.
Read our: Teardown reveals MacBook Pro keyboard is redesigned to prevent keys sticking
The MacBook Pro models just introduced include faster processors and better displays, but the most important new feature might be the keyboard. This has been redesigned, hopefully to fix serious problems that plagued earlier versions.
The “butterfly” keyboard in MacBook Pro models since 2016 have sparked a well-publicized recall petition and multiple lawsuits. This makes the reliability of the keyboard in the new devices a critical matter.
Thinking perhaps that third time’s the charm, another lawsuit has been filed claiming that the keyboard used in the MacBook Pro is defective. Like the two prior ones filed last month, this seeks to become a class action.
All of these suits claim that the keys in Apple’s laptop can become permanently jammed, and a very expensive fix requires replacing the entire keyboard and other components.
There are growing reports, tons of complaints, and a new petition claiming the butterfly keyboard in the new MacBook Pro has a critical design flaw that can’t be fixed. This episode we explore the issue with Matthew Taylor, creator of the keyboard recall petition, who tells us what’s going wrong with Apple’s butterfly keyboard, why it can’t be fixed, and why almost 26,000 people are demanding it finally be recalled.
Plus: stick around for a innovative new iPhone gimbal, a very cool throwback iPhone case, and the perfect green screen for your Twitch or Youtube streams in another tech-packed roundtable of our favorite new gadgets.
Our thanks to Udemy for supporting this episode. Whether you’re looking to learn something new or just sharpen your skills, Udemy has over 65,000 courses starting at just 11.99.
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In this week’s Cult of Mac Magazine: iPhone case-maker Spigen is launching a set of iPhone X cases inspired by the original see-through iMac G3 and the first-generation iPhone.
With a see-through outer shell, Spigen’s Classic C1 resembles the original iMac. The case commemorates the 20th anniversary of the machine, which Apple launched in 1998. The iMac was the first of a string of hit products following Steve Jobs’ return that turned Apple around.
You’ll find that story and more in this issue. Get your free subscription to Cult of Mac Magazine from iTunes. Or read on for this week’s top stories.