Apple will fix your faulty iPhone 6s battery

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Certain iPhone 6s model shut down unexpectedly, Apple says.
Photo: Jim Merithew/Cult of Mac

Apple is offering to replace the batteries of faulty iPhone 6s handsets, produced between September and October 2015.

In a new page on its official website, Apple notes that it, “has determined that a very small number of iPhone 6s devices may unexpectedly shut down. This is not a safety issue and only affects devices within a limited serial number range.”

The devices in question stop working despite appearing to have maximum charge. Any users suffering from this fault can take their iPhones into an Apple store to get a replacement unit. If getting into an official Apple retail store is difficult, users can also call Apple’s support number or visit an authorized Apple repair store.

As you’d expect, Apple recommends that users start by backing up their data, and says that they should also wipe their devices before handing their iPhones in for replacement. If you’ve got a cracked screen, or other body damage, Apple may first ask that users get this repaired before seeking a replacement.

This seems to suggest that Apple will replace the entire iPhone, rather than just fixing the battery, but this could be on a case-by-case basis.

This is the second repair program Apple has launched recently, after last week finally responding to the “touch disease” issue plaguing older iPhone 6 Plus units, by giving users the option of getting their handset fixed for a flat fee of $149.

Have you suffered from either of these problems? Leave your comments below.