Apple Support comes to your rescue on Twitter

Apple Support comes to your rescue on Twitter


Apple's got your back.
Photo: Apple

If you’ve got a question for Apple — or simply want to pick up some new tips and tricks for your iOS device or Mac — Apple has launched a brand new Twitter account to help you.

Launched this morning, @AppleSupport has already sent out 137 tweets, covering everything from Apple IDs to downloading app updates, to its 21,200 users.

The account offers English-language responses to questions from Twitter users. It joins the recently launched @AppleMusicHelp, which provides similar support for users of Apple’s streaming music service.

In the last couple of years, Apple has pushed ahead into the world of social networking with increased gusto. Back around Christmas 2014, the company launched its first Tumblr page, and it has also experimented with an official Snapchat account.

While Apple is far from the first tech giant to use social networks to offer support, it’s definitely a good move for a company that has always prided itself on its customer care.

Source: Twitter


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