Apple recently added a new “Documentation” web section that puts all product information for every product in one place. That way, you won’t have to search across multiple pages to find the product manuals, specifications or downloads you need, no matter which piece or hardware or software you need help with.
Rather than a dull, dry recitation of the antitheft features built into MacBooks, Apple created a video featuring another madcap adventure from the Underdogs.
The video is fun an and exciting, but is also a demonstration of the multiple ways Macs prevent criminals from profiting from stolen Macs.
When you want to work or watch a movie without distractions, turn on Do Not Disturb on your iPhone. A new Apple video shows how to activate this mode. To learn more, visit this detailed guide.
The activation process is simple enough that this Apple Support video mostly serves as a reminder that Do Not Disturb is available.
Once technical hurdles start ruining one’s day, most people would do anything it takes to resolve them as soon as possible and get on with their merry lives. This is especially true if resolving the problem is needed to progress with the task at hand, service a client, or anything along these lines.
When there is a looming sense of urgency, you are much more likely to fall victim to a scam or buy into a false pretense that someone can help you out. What a perfect atmosphere for scammers to prosper — and they’re getting increasingly more sophisticated in their ways. Falling in line with the rest of their repertoire of methods they use to defraud you, there is the infamous Apple Support scam, the latest addition to bad actors’ bag of tricks.
Got a broken Apple device that needs fixing? The Apple Support app has begun showing repair cost estimates in some locations, giving customers an idea of how much they’re going to have to cough up before they book in.
The estimates appear to be available for “common repair topics” — like replacing broken displays and back panels, or swapping out old batteries — for the most popular iPhone and iPad models in use today.
Apple will provide one-on-one guidance to developers in a series of online events dubbed Tech Talks 2021. There will be presentations from Apple experts, each followed by a Q&A session. Plus experts will open their virtual doors in “office hours” meetings.
The free series will include more than 100 live sessions and 1,500 office hours. All coming from Apple locations around the world in multiple time zones.
After working through this Apple Certified Support Professional course, you’ll be able to use your Mac how it was meant to be used. Get certified for real Apple support with this 12-hour course, on sale now for $30.
Motorcycle riders, if you’ve noticed that your iPhone pictures have been getting worse, it’s not your imagination. Apple warned that long-term exposure to “high amplitude vibrations” can damage the camera in your iPhone.
And the situation isn’t much better with scooters.
The new “Apple for Kids” online portal, rolled out on Thursday, makes it easier for parents and guardians to manage iPhones, iPads, and other Apple devices used by children. The hub includes useful links that will help with everything from initial setup to reversing accidental purchases.
The official Apple Support iOS app got a facelift, including adding step-by-step guides to fixing common problems. And Dark Mode, too.
The app runs on iPhone or iPad, but offers information on Mac, AirPods and many other Apple products and services.
Apple is extending product return policies after it made the decision to close all retail stores outside of Greater China amid the ongoing COVID-19 pandemic.
In its updated Temporary Retail Store Closures document, the company says customers will be able to return items for up to 14 days after stores reopen.
With the COVID-19 virus spreading, you’ve probably never been more thorough about washing your hands. But you quickly defeat the purpose as soon as you touch that disgusting iPhone or Mac keyboard.
It’s true your devices host more germs than apps. So Apple recently updated its product cleaning page, offering peace of mind as we stress out about COVID-19.
Apple added a new feature in iOS 13.1 that alerts iPhone 11, 11 Pro and 11 Pro Max owners when a repair shop has installed a non-genuine display on their device.
In a support document detailing the new warning feature, Apple explains why you should only seek support from technicians who have completed training from Apple and use genuine Apple parts. Of course, Apple parts can be more expensive than knock-off displays, but using the cheap stuff could cause issues with multi-touch, display brightness and colors.
Apple’s latest iPhone tutorials showcase features users should find convenient, like using Face ID instead of a password, picking the best image from a Live Photo, and chatting with an Apple expert to solve problems.
The latest phishing scam targets iCloud users, trying to scare them into installing malicious software on their iOS devices.
Some users have received emails recently that push them to fake Apple Support websites. Once there, the sites prompt them to call “Apple Care” because their devices are supposedly “locked for illegal activity.” Here’s how to avoid the scam.
The HomePod is a new product and Apple wants to be sure owners of this smartspeaker are getting all the benefits. That’s why the company scheduled a live chat with HomePod specialists for later this week. It’s open to anyone with questions.
A lot of people get tech support on their electronics from friends, but the $349 HomePod is struggling to compete against the much cheaper Amazon Echo, so many users probably don’t know someone else with this device.
The official Apple Support app for iOS has expanded its reach to 20 new countries and regions.
Free to download, the app provides users with technical support for Mac, iOS, and other Apple devices. It also provides the option to call, chat, or email an Apple Support representative.
Apple is hoping to convince Android users to switch to iPhone with its latest set of short ads that highlight some the iPhone’s best features.
Five new ads were published by Apple this afternoon covering everyone from ease-of-use to customer support. Most of the ads are less than 15 seconds long and similar in style to the simple campaign Apple launched last year.
Watch all five ads right here:
An apparent bug has left some HomePod owners unable to get their new Apple smart speakers up and running. Complaints about a mysterious “Setup Failed -6722” error message surfaced soon after HomePod launched last Friday.
Apple wants to help you make the most of your iPhone and iPad with a brand new YouTube channel. It offers a collection of how-to videos that teach you how to take screenshots, send attachments in Mail, print on the go, and more.
Users who want to change their third-party email address to an Apple email address can now do so, as revealed in a newly updated Apple support document.
Here’s how you do it (and one reason why you might not want to).
Apple’s new MacBook Pro with Touch Bar may have some serious keyboard problems.
A number of 2016 MacBook Pro owners are reporting issues with the new keyboard, which features a redesign of the butterfly mechanism that Apple introduced on the super-thin retina MacBook.
It’s the week before Christmas and, if you’re tired of buying gifts, decorating trees, or complaining about the weather, why not download some of the week’s hottest App Store titles?
Check out our picks below. From the long-awaited Super Mario Run and beyond, these are the most notable app launches of the past seven days.
Apple’s innovative new MacBook Pro may come with a battery that is a magnet for problems.
Several owners of the MacBook Pro with Touch Bar have taken to Apple’s support forums and Twitter to complain that the battery inside the new machine doesn’t last nearly as long as advertised.
Apple is offering iPhone 6s customers a free battery replacement for devices that unexpectedly shut down. The problem mostly affects iPhone 6s units made between September 2015 and October 2015.
If you’re not sure when your iPhone 6s was made, you can use a new tool created by Apple to find out if your device has a faulty battery.
Here’s how to check: