Apple Issues iTunes Store Credit for iPhone Activation Delays

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Apple issued $30 iTunes store credits over the weekend to some US customers whose iPhone 3G S models were not able to be activated for service with AT&T when the phones were released on Friday.

In an email sent to customers who had ordered the new smartphone through Apple’s online store prior to the official release, Apple apologized for delays “due to system issues and continued high activation volumes,” which the email said “could take us up to an additional 48 hours to complete.”

Customers were told to expect an email with the iTunes credit authorization on Monday and asked to accept the company’s “sincere apologies for the inconvenience this delay has caused.”

Some customers were particularly miffed last week after having received initial notice from UPS that their phones were scheduled for delivery on Wednesday, but saw deliveries rescheduled to Friday’s official release date, apparently at Apple’s behest.

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