survey

Most phone users comfortable with their screen time

By

Gaming on iPhone XS
Most phone users have no problems how much they’re on it.
Photo: Ste Smith/Cult of Mac

Only a small percentage of phone users expressed real concerns in a recent survey about how much time they spend on their device. And a large number of respondents were fine with it.

Still, a significant percentage of people use the tools offered by Apple and others to track their screen time.

iPhone is the smartphone of choice for most American teens

By

iPhone survey
The iPhone wins the smartphone popularity contest among teens.
Photo: Leander Kahney/Cult of Mac

The iPhone is in the hands and pockets of more than 80 percent of U.S. teens, according to a survey conducted by the investment firm Piper Jaffray.

Apple’s dominance among teens will continue to rise with 86 percent anticipating their next smartphone will be an iPhone, according to the Taking Stock with Teens survey.

Why some people dump iPhone for Android

By

Samsung Galaxy S9
Would you give up your iPhone for a Samsung Galaxy S9 or another Android device, or vice versa? Here're the reasons some people do.
Photo: Samsung

Most people would rather have a root canal than switch from iPhone to Android. In all fairness, the reverse is somewhat true, though people are far more like to switch to iOS than away.

A new survey shows why people give up their iPhone for something from Samsung, Lenovo, or similar Android OEM, and vice versa.

Americans are insanely addicted to their phones

By

iPhone Hold
Check Facebook in the bathroom? That doesn't make you weird, just an average American. But maybe we all have phone addiction.
Photo: Ste Smith/Cult of Mac

We really love our phones. Maybe too much. 10 percent of respondents to a recent survey have checked their phone during sex. Almost a quarter (22 percent) can’t make it through a shower without a look. But Apple is trying to help.

The survey also took a quick look at American’s attitudes toward 5G. Even though this ultra-fast cellular wireless network technology is going to start rolling out later this year, 44% of U.S. adults have never heard of it.

iPhone 7 Plus tops customer satisfaction survey

By

iPhone 7 Plus lineup
The iPhone X didn't get the best score on the latest ACSI survey, it was the iPhone 7 Plus instead.
Image: Apple

The iPhone X is the world’s best-selling smartphone, but it’s an older Apple model that scored highest on the American Customer Satisfaction Index.

The iPhone 7 Plus beat out all of the newer iOS models, and solidly outscored the iPhone X. Naturally, it also trounced every Android device.

Amazon is (apparently) doing more than Apple to improve society

By

Amazon
A veritable saint of a company, it seems.
Photo: Mike Seyfang/Flickr CC

Tim Cook has been outspoken about Apple being a “force for good” in the world. However, when it comes to which tech giants have the most positive impact on society, the public has spoken — and the answer isn’t Apple, but rather Amazon.

Or, at least, that’s the response from a recent survey of 2,722 U.S. adults, who decided to hand the first place to the Jeff Bezos-run, high street-destroying retail leviathan. We’re not totally convinced, though.

Google’s most underrated app finally comes to iPhone

By

Google Opinion Rewards
Google Opinion Rewards pays real cash for your opinion.
Photo: Google

Google Opinion Rewards, the company’s most underrated app, has finally landed on iPhone.

For the first time, iOS users have the chance to answer surveys that earn them real cash. More than 10 million people are already using the service on Android.

Almost two-thirds of Americans own an Apple product

By

Apple adds 5 new vice presidents to its executive lineup
Breaking news: People sure do love Apple.
Photo: Lyle Kahney/Cult of Mac

64 percent of Americans own Apple products, with the average U.S. household owning more than two, a new poll claims.

The survey, carried out by CNBC, suggests that Apple ownership is a trait shared by every income group, age demographic, race, sex, and region of the United States, although the ownership rate falls below 50 percent for those on incomes under $30,000, retirees, and women over the age of 50.

Teens love their iPhones more than ever

By

iPhone 7 red
iPhone is king among teens.
Photo: Ste Smith

The iPhone has never been more popular with teens, according to a new survey that found 76 percent of U.S. teenagers with a smartphone own an Apple.

Investment firm Piper Jaffray’s semiannual teen survey discovered that iPhone ownership among teenagers rose seven points from spring 2016, when 69 percent of U.S. teens owned an iPhone. The news gets even better for Apple — 81 percent of teens surveyed say they plan to buy an iPhone the next time they upgrade.

People love Apple’s doomed AirPort more than any other router

By

Apple's routers are #1.
Apple's routers are #1.
Photo: Apple

Apple sure seems to be doing routers right. At least according to the more than 3,000 customers polled in J.D. Power’s 2016 Wireless Router Satisfaction Report.

Apple came out as the top-rated router manufacturer in Overall Satisfaction, which would be great news for the AirPort team — if Apple hadn’t just disbanded it.

Consumers want AirPods more than Apple Watch Series 2

By

x
AirPods will be a hot holiday item.
Photo: Apple

Apple’s new AirPods may look dork as hell when you wear them, but they’re already proving to be more popular with fans than the new Apple Watch Series 2.

Based on a new survey of US consumers by Bank of America, about 12 percent of of respondents say they definitely will purchase the shiny white AirPods, and it could mean billions for Apple.

Here’s how Mac and iOS absolutely dominated the enterprise in 2015

By

imac-desk-keyboard-lamp
The 2015 survey shines some light on Apple's reign in the enterprise.
Photo: Quattro Vageena/Flickr CC, cropped

Apple didn’t just see a standard year-over-year improvement in the enterprise market in 2015. iPhones, iPads and Macs all saw significant growth and adoption rates over the competition. JAMF Software published its annual survey for 2015 that reveals trends about Apple products and their role in the enterprise. The findings are excellent news for the folks in Cupertino: enterprise users adore OS X and iOS.

“Driven by user preference, increased productivity capabilities, and security advantages, Apple is no longer requested by users and executives—it’s demanded,” JAMF reports.

iPhone Users Have A ‘Blind Loyalty’ To The Apple Brand [Report]

By

Apple Loyalty
Apple’s-New-iPhone-5S-and-iPhone-5C-makes-history-Records1-640x360
Photo: Cult of Mac

A new survey of 2,000 iPhone users saw 3/5ths of respondents admit to having a “blind loyalty” to the Apple brand.

78% percent claimed they “couldn’t imagine having a different type of phone now,”  while 52% said they had been “really impressed” with the iPhone.

Apple Moves Up To 19 In Fortune Global 500 Survey

By

Apple logo
A former Apple lawyer faces criminal insider trading charges.
Photo: Cult of Mac file

Apple has moved up to number 19 in the latest Fortune Global 500 survey thanks to its financial performance throughout 2012, which saw the Cupertino company collect $157 billion in revenue. The iPhone 5 and the iPad mini have been credited for its success over the past 12 months.

iPad Tops J.D. Power Customer Satisfaction Survey For Second Year Running

By

iPad-jd-power-award

The iPad has earned first place in the J.D. Power and Associates customer satisfaction survey for the second year in a row, just a month after Apple’s iPhone secured the award for the ninth time. The popular slate scored 836 out of a possible 1,000 points having been rated on performance, ease of operation, styling and design, features, and cost.

19% Of Consumers Say They’ll Buy The “iWatch” Before It’s Even Announced

By

iWatch_perspective

A new survey conducted by ChangeWave Research has found that 19% of U.S. consumers say they’re likely to purchase Apple’s much-anticipated “iWatch” if and when it becomes available. The demand has been attributed to “Apple’s track record of delivering ultra-convenient, easy to use products with perceived ‘cool factor’.”

Motorola Atrix HD Beats Galaxy Note II, iPhone 5 In Customer Satisfaction Survey

By

post-215269-image-318ceadfc060565dbdbd2c6a78e9b3cf-jpg

How happy are you with your smartphone? According to a survey of 92,825 smartphone user in the United States, the Motorola Atrix HD delivers the most satisfaction with an impressive 8.57 out of ten. Another Motorola device, the Droid RAZR M, is ranked second with 8.5 out of ten, while the iPhone 5 is ranked fifth with just 8.23 out of ten.

Why Do Apple Customers Love The Genius Bar? It’s Free

By

Apple-Genius-Bar
"I got this."

If you’ve owned an Apple device for any extended period of time — whether it’s a Mac or iOS device — you’ve most likely encountered the Genius Bar at the back of every Apple retail store, where friendly, fresh-faced youths in blue t-shirts diagnose your problems and quickly provide a fix. Apple is one of a small few companies that offers such a terrific service, and according to a recent study, 90% of its customers love it.