Emergency SOS via satellite

Apple secured a new agreement with Amazon ensuring the satellite features millions of iPhone and Apple Watch users depend on — including Emergency SOS — continue to work, even as the company that currently powers them is set to be acquired, the companies said Tuesday.

“This ensures our users will continue to have access to the vital satellite features they have come to rely on, including Emergency SOS, Messages, Find My, and Roadside Assistance via satellite, so they can stay safe and connected while off the grid,” said Greg Joswiak, Apple’s senior vice president of worldwide product marketing, in an Amazon press release Tuesday.

Six survivors of a deadly backcountry avalanche near Lake Tahoe in California this week communicated with emergency responders through an iPhone’s Emergency SOS via satellite feature to help ensure their rescue, according to reports. It helped safeguard their lives, though nine others were killed in the tragedy. 

Apple’s satellite connectivity journey began as a lifesaving emergency feature with the iPhone 14 in 2022. But the company’s ambitions go far beyond distress signals to more advanced iPhone satellite features. Experts see a dramatic expansion of satellite capabilities coming to transform how we think about smartphone connectivity. iPhone 18 in 2026 and later handsets could see satellite features evolve from emergency backup to everyday uses.

Apple reportedly plans to expand the iPhone‘s satellite connectivity capabilities beyond emergency calling and texting. It is working on a framework to enable third-party apps to use satellite connectivity.
Additionally, the company plans to bring satellite connectivity to Apple Maps to enable navigation in areas without cellular coverage.

iPhone 14 and iPhone 15 owners will get another year of free satellite connectivity. The company did not announce this extension on stage but mentioned it in the footnote of the iPhone 17 Pro press release.

This is the second extension for iPhone 14 since its launch in September 2023.

In a harrowing incident off the coast of Australia, an experienced swimmer’s routine morning body surfing session turned potentially deadly after riptides took him out to sea. Fortunately, 49-year-old Rick Shearman remembered the SOS feature on his Apple Watch Ultra. Using it led to a dramatic helicopter rescue that saved his life on July 13, 2024.

Update: Apple Australia’s YouTube channel posted a new video Thursday, below, dramatizing Shearman’s rescue. It recreates his desperate SOS call, his struggles amid huge swells and the dramatic relief when the rescue helicopter appears overhead. The video only lasts a minute, but by the end, with music swelling, it might bring you to tears.

Apple pays Globalstar to provide the satellites needed for the iPhone’s Messages via satellite service, and an updated agreement between the two companies includes a $1.1 billion payment for the infrastructure.

Clearly, this is an iPhone feature that’ll be available for years to come.

With Hurricane Milton taking aim at nearly the entire Gulf Coast of Florida, with a probable late Wednesday landfall, evacuees and others might want to make sure they download iOS 18 — specifically to get the new Messages via satellite capability.

That way, if power, Wi-Fi and cellular coverage all get knocked out, you can still communicate via satellite on your iPhone with family and friends. And of course you’ll also have the option of using the related Emergency SOS via satellite if you need to reach emergency services.

Apple expanded Emergency SOS via satellite to Japan. It allows iPhone users to communicate with emergency services from very remote locations.

The potentially life-saving feature works on all iPhone 14 and iPhone 15 models, and is already available in over a dozen other countries around the globe.

In a dramatic Emergency SOS via satellite rescue, Apple’s service led to a helicopter snatching up four women trapped on a glacier by wildfires last week in British Columbia, according to a report.

“In this instance, their cellphone literally saved their lives,” said a rescue manager.

If you own an iPhone 14 or iPhone 15, it’s time to test one of its best abilities: Apple’s Emergency SOS via satellite service. This allows users of these iOS handsets to exchange messages with emergency services while outside of cellular and Wi-Fi coverage.

Getting a compatible iPhone in contact with a satellite isn’t complicated. But it’s something users should know how to do before they need this potentially lifesaving feature.

Here’s how to use the iPhone’s Emergency SOS via satellite feature.

Apple is extending free Emergency SOS via satellite on the iPhone 14 Pro series for another year. The company initially promised two years of free access for the phones when they launched in 2022.

Emergency SOS via satellite allows the iPhone 14 and iPhone 15 series to connect to emergency services without mobile network or Wi-Fi access.

iPhone’s Emergency SOS via Satellite got credit for saving lives Wednesday when it was the only way a family trapped in a van amid raging wildfires on the island of Maui, Hawaii, could call for help.

The service has brought aid to plenty of people in need so far in its short life, since launch in 2022. This emergency seemed even more fraught than many, as you can see from the frantic texts shown in a post on X below.

A California hiker who broke her leg in the Angelos National Forest was able to get help thanks to the Emergency SOS via satellite service built into the iPhone 14 series.

The feature enables those range of cellular network coverage to call for rescue.

Apple is expanding Emergency SOS via satellite to two new countries: Australia and New Zealand. If you use an iPhone 14, you can enjoy this life-saving feature for free for the next two years.

The feature allows your iPhone to contact emergency services through text messages when you are out of mobile network range.

A trio of hikers in Utah got trapped at the bottom of a deep canyon, and their situation could have been dire except they were able to call for help via the Emergency SOS via satellite service built into the iPhone 14 series.

It’s a new feature anyone going where they’ll out of range of cellular network coverage should know how to use.

Half a dozen additional European countries will soon gain access to the iPhone 14 Emergency SOS via satellite feature. It was already available in six countries around the world.

It allows users away from cellular networks to reach out for help from almost anywhere … as long as the local emergency services are prepared for the satellite service.

Emergency SOS via satellite on an iPhone 14 took the “search” out of “search and rescue” for two fortunate Canadian women. They got stuck in snow on a logging road in British Columbia, Canada.

Rescuers said they thought it was the feature’s first use in BC. And the way it pinpointed the women’s location may have saved the women’s lives without the need for a time-consuming search.

Apple is expanding iPhone 14’s Emergency SOS via satellite feature to more countries. The feature is now available to iPhone 14 owners in the United Kingdom, France, Germany and Ireland starting today.

Emergency SOS was only available in the United States and Canada so far. Apple previously confirmed the feature would expand to more countries in December.

Apple’s new Emergency SOS via satellite service built into the iPhone 14 helped Alaska State Troopers rescue a man near the Arctic Circle.

As the satellite SOS service just launched in mid-November, this may be the first time it has been used in real crisis.

This week on Cult of Mac’s podcast: Maybe, just maybe, Apple can make a metaverse competitor that won’t leave us ready to heave. Stranger things have happened, but we’re not so sure the long-rumored Apple mixed-reality headset will be right for us.

Also on The CultCast:

• Apple’s Emergency SOS via satellite feature looks pretty cool and potentially lifesaving. Be sure to try the demo before you find yourself stranded on a mountaintop.
• We’re endlessly searching for a Black Friday deal on AirTags. (Editor’s note: Oh, wait, here’s one now: Grab an AirTag 4-pack for less than $80 before this deal disappears.)
• iPhone 4K video — it’s a scam!
• Erfon’s missing AirPods Max story takes a strange twist.
• You won’t believe how much somebody paid for an ancient pair of Steve Jobs’ stinky Birkenstocks.

Listen to this week’s episode of The CultCast in the Podcasts app or your favorite podcast app. (Be sure to subscribe and leave us a review if you like it!) Or watch the video live stream, embedded below.

iPhone 14 models can now use Apple’s Emergency SOS via satellite service. It allows users of the latest iOS handsets to exchange texts with emergency services while outside of cellular and Wi-Fi coverage.

The new feature debuted Tuesday in the United States. Apple says the satellite SOS service will become available in France, Germany, Ireland and the United Kingdom starting in December.

Apple is investing $450 million into satellite infrastructure to insure its Emergency SOS via satellite service for the iPhone 14 series launches in November as scheduled.

A majority of the funding goes to Globalstar, a global satellite service based in Louisiana.