July 2, 2010: Apple opens up about “Antennagate,” addressing iPhone 4 reception problems for the first time publicly.
In a letter to customers, Apple admits to being “surprised when we read reports of reception problems, and … immediately began investigating them.” However, the company’s findings do little to dispel the growing Antennagate controversy.
June 16, 2010: Apple reports a massive surge of interest in its upcoming iPhone 4, with 600,000 sales on the first day of preorders.
The company calls the number “far higher” than expected. At the time, it’s the largest number of iPhone preorders Apple has ever taken in a single day. AT&T suffers server problems thanks to the demand — with 10 times the usual traffic on its website. It’s proof positive that Apple is onto a winner!
March 29, 2012: Apple settles its “Antennagate” controversy by giving affected iPhone 4 owners the chance to claim a whopping $15 payout.
The settlement covers customers who experienced problems with the phone dropping calls due to its cutting-edge design, but were not able to return their handsets (or didn’t want a free bumper from Apple to mitigate against the problem).
Apple finally bumped the storage on the baseline iPhone model to 32GB this year, but it looks like choosing the cheapest model may come with some serious speed setbacks.
The 32GB versions of the iPhone 7 and iPhone 7 Plus suffer from slower storage speeds, according to benchmarks that reveal the memory chip on the baseline model scores markedly worse than other versions.
Apple is 40 years old today. In that time, the Cupertino company has delivered some incredible products and services, and revolutionized smartphones, tablets, and music players. But is it boring now?
Some say Apple’s innovation has stalled in recent years, and it has become too predictable. The surprises we used to see during its big keynotes no longer show up, and despite its secrecy, you can almost predict its product roadmap for the next year.
Are those claims harsh? Is Apple really past its best, or will it deliver groundbreaking new products again that can shake up the consumer technology industry?
Join us in this week’s Friday Night Fight between Cult of Android and Cult of Mac as we fight over Apple at 40.
Steve Jobs wasn’t in the habit of dancing at Apple events. But in 2010, prior to a press conference where he addressed concerns about the new iPhone’s antenna, a song lampooning the controversy got Jobs dancing in the wings before he faced off with journalists.
The song in question, which played on a big screen to kick off the event, was the work of YouTube musician and Apple fan Jonathan Mann, who has spent the past five years composing a new song each day and posting it online.
“I heard later on from an Apple PR person that Steve Jobs was bopping along in the wings as the song was playing” at the Antennagate press conference, says Mann, speaking with Cult of Mac. “It was a surreal moment in my life.”
Antennagate went away, but Mann became the go-to guy for jingles about all things Cupertino. To date he has written 38 songs about Apple, touching on everything from Craig Federighi’s WWDC performance to the unveiling of the Apple Watch. His clever ideas and quick turnaround times have turned him into YouTube’s premier Apple songsmith.
Bendgate is the latest in a long line of minor Apple problems that get blown out of proportion by the Internet’s echo chamber and the media jackals that inevitably swoop in and howl about the latest “crisis.”
The same sort of over-the-top backlash happened with the iPhone 4’s reception issue (Antennagate) and the iPad’s trickle-charge feature (Batterygate). It’s a familiar cycle: Apple’s fantastic new device captures the world’s attention, a glitch arises and suddenly the world is coming to an end — at least until it’s not.
“Apple’s ability to trigger consumer demand is probably without rival across the globe — that’s no small feat,” says Larry Barton, a pioneer in corporate crisis management who studies the causes of and responses to incidents like these. “Their core, loyal customer has proven to be forgiving across several minor incidents, and Bendgate is just that — a relatively minor snafu that’s not uncommon with a first-generation design.”
This week on The CultCast: Bendgate! Some say it’s Antennagate 2.0, but is there a legitimate issue happening here? We’ll tell you what we think about these “bent” iPhones… Then, we’ve used it for a whole week—catch our updated impressions of iPhone 6. Plus, why you should hold off on installing iOS 8.0.1, and what you can do if you already have. And finally, it’s not just the big screen, there might be another reason the iPhone 6 has been impossible to buy. We’ll tell you our stories from launch day…
Heartily guffaw your way through each week’s best Apple stories! Stream or download new and past episodes of The CultCast now on your Mac or iDevice by subscribing on iTunes, or hit play below and let the chuckles begin.
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