It’s hard to recall now, but the number-one complaint about the iPhone when it first came out was the on-screen keyboard.
Engadget’s Ryan Block asked: “Will the iPhone be undone by its keyboard?” People talked about how on-screen typing would destroy the iPhone in the same way that the hand-writing recognition system helped kill the Newton.
Even more incredibly, one of the main iPad criticisms when it first came out was the visibility of finger smudges on the screen when you turn the power off.
These concerns seem quaint now, textbook examples of the limited human-ape mind trying to grapple with novelty. It’s like people complaining about their new “motor car” a hundred years ago by saying the infernal contraption fails to slow down when they say, “whoa, Nellie!” and won’t speed up when they whip the fender with a riding crop. “It’ll never catch on!”
Many annoying tech pundits (including and especially Yours Truly) bitched and moaned about Apple’s global ban on the sale of third-party physical keyboard and refusal to create one of their own.
I believe Apple deliberately used its red-hot iPhone product to force the world to accept and learn to appreciate on-screen keyboards, and break them of their physical keyboard habit. When Apple released the iPad a year ago, it was usable with two Apple keyboards (the standard Bluetooth keyboard and a new cradle keyboard). But no matter. The on-screen keyboard idea had already been accepted by a critical mass of users.
Despite widespread acceptance, people are still divided on whether on-screen keyboards are good or bad, and most still prefer a physical keyboard. But let’s look at the big picture.