If you’re an AT&T subscriber and are having problems accessing your visual voicemail, it’s not just you. We’re hearing reports that a widescale problem is preventing AT&T subscribers from accessing their visual voicemail.
Twitter is full of complaints from AT&T customers who can’t access their visual voicemail:
sfmitch99: AT&T wireless, when will my visual voicemail return? Supposedly problem affects many on west coast – multiple platforms, too.
peter_f_young: @pdxdavidm so silly…but @att advised their visual voicemail was down…still doesn’t change my wish for Christmas. #backtobasics #wantmyvm
FEEDtheMUSIC: AT&T please fix visual voicemail. Also admit it isn’t working and it’s a widespread issue. All my friends are talking – we know.
dacreativeguy: @ATT If visual voicemail breaks across your entire network, can you tell somebody? Is it really efficient to field a million support calls?
macsupport: AT&T Visual Voicemail is still down on the west coast for many users. According to @att it may be down until Monday. Ticket: TT000036408031
According to reader S. Powell who contacted AT&T, they have acknowledged that visual voicemail is down for iPhone users, and that the problem has started in the Northwest and is moving across the United States.
AT&T’s is also acknowledging the issue on Twitter, saying they are working to resolve the problem as soon as possible.
We’ll update this post when we know more. Are you affected? Let us know.
John Brownlee is a writer for Fast Company, and a contributing writer here at CoM. He has also written for Wired, Playboy, Boing Boing, Popular Mechanics, VentureBeat, and Gizmodo. He lives in Boston with his wife and two parakeets. You can follow him here on Twitter.
