Today Apple acknowledged that a small number of its newest 13-inch Retina MacBook Pros have an issue that is resulting in the laptop’s trackpad and/or keyboard becoming unresponsive. Any machines that could be potentially affected by the glitch would have had to been purchased since Apple announced the new 13-inch model at its Oct 22nd iPad event.
“Apple is aware of rare circumstances where the built-in keyboard and Multi-Touch trackpad may become unresponsive on 13-inch MacBook Pro with Retina display (Late 2013) computers and is working on an update to resolve this behavior,” said the company. An Apple support forum thread with over 48,000 views is full of users who have been experiencing trackpad and keyboard glitches.
Until the update is available, Apple suggests closing the MacBook’s display for one minute to let it reset.
Source: Apple
Via: CNET
Alex Heath is a journalist who works for Tech Insider. He’s the former co-host of The CultCast. He has been quoted by the likes of the BBC, KRON 4 News, and books like “ICONIC: A Photographic Tribute to Apple Innovation.” He lives in Lexington, Kentucky. If you want to pitch a story, share a tip, or just get in touch, additional contact information is available on his personal site. Follow him on Twitter.
