Apple’s long allowed customers to return or exchange purchases for up to 14 days, no questions asked, but that’s not to say they’ve ever wanted to encourage it: every time you exchange an Apple product, you’re charged a 10% restocking fee for an opened product, which has always seemed a tad miserly and anti-consumer for a company that otherwise so strongly focuses on the customer experience at their retail outlets.
Great news, then. It seems that Apple intends on ditching the 10% restocking fee come Tuesday. They don’t source their assertion, but they seem pretty confident.
It’s not a big deal — unless you’re the sort of person second-guessing a top-of-the-line Mac Pro who has previously had to eat a few bills — but it’s a nice change that should make switching to a Mac for the first time even more painless than it already is.
John Brownlee is a writer for Fast Company, and a contributing writer here at CoM. He has also written for Wired, Playboy, Boing Boing, Popular Mechanics, VentureBeat, and Gizmodo. He lives in Boston with his wife and two parakeets. You can follow him here on Twitter.
