MobileMe Login Woes — Change Expiring Apple ID Account Passwords [How To]



Something new and unexpected happened to me today. I, like many others including other staffers at Cult of Mac, found ourselves unable to log into If you attempt to log in the MobileMe log in screen is absolutely no help whatsoever. There is no error message. No warnings — you just cannot log in.

I found out why this was happening by accident. I was attempting to arrange for a tech support call with AppleCare using the Express Lane service that you can access at this morning.

I attempted to log in with my Apple ID only to discover that Apple had expired the password and that I needed to reset it. Surprise! I’m okay with that, but the fact that MobileMe didn’t tell me why I could not log on is typical of that service.  After all isn’t MobileMe generally rife with quality issues and just another hobby at Apple, Inc?

If you are in the same boat as the rest of us visit My Apple ID to reset your Apple ID password. I was able to log into after changing my password.

Update 12/10/2010 at 12:33 PM PST: According to some users via e-mail and other sources on the internet Apple has apparently rolled out new password rules starting with the fact that passwords for Apple IDs must be eight or more characters. Apple is also pushing users to use strong passwords that include a number and/or symbol. I don’t know about you folks, but all this is news to me and I’m a paying MobileMe member. I don’t recall receiving any notification from Apple about this. How completely lame is that? A simple warning or pop-up window on MobileMe’s website would have been enough to give me a heads up, but I got nothing. Just a mystery.

  • crewdoginvesting

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  • lesly

    I HAVE TRIED 8 times to logo into mobile me and have been to the apple site to change me password but not working I am at a loss now….

  • Mggl22

    I have tried at least over ten times!!!!!!!!!! Never been able to log into my mobile me account, and they have already charged me for a second year of subscription, I don’t even know how to get a refund, you think it is easy to find someone to talk to at

  • Norman Hoppe

    nthprotec.  Hi guys.  I changed my mobile me password the other day – but didnt change it right through the system.  The result was that there were loads of ‘auto signons’ from Safari or somewhere using the old password.  So – you guessed it – my password tries ran out and I’ve been told to do a password reset.  My date of Birth is wrong (My mother would be so upset) so I cant do it that way, and I ditched the reserve e-mail account a couple of months ago because the ISP was geting on my nerves.  What next folks?  How do I get at all the virtual services that, as an independent contractor, I rely on?  How do Iget to talk to a real person on the phone?  what is the meaning of life?  IS there life or is all this a dream?  Any contributions gratefully received…

  • ersan12