All items tagged with "dell"

Apple & HP Rated Best For Customer Experience [Report]

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Apple and HP have been rated best for customer experience in a study of 10,000 consumers in the United States carried out by Temkin Group. Apple took the top spot in the computer sector with a rating of 64%, while HP took second place with a rating of 62%.

At the other end of the spectrum sat Sony and Lenovo, which were the lowest-rated computer makers.

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Learn An Invaluable Craft: The Become A Certified Web Developer Course [Deals]

CoM - Web Dev Course

Everyone needs a website these days – but not everyone can build one. Those that can – and can do it well – are carving themselves out a nice, lucrative career. Those that aren’t are helping those that are…but you don’t have to be one of them.

If you’ve ever wanted to build your own website but had no idea where or when to get started, we’ve got you covered on both counts here at Cult of Mac Deals.

We’re offering a web developer video course, developed by trainer Mark Lassoff, where he will teach you everything you need to know about web development – and he’s giving you the certification you need to actually make it count. And we’re giving it to you for only $69 – that’s a 65% discount!

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iPad Among Most Difficult Tablets To Fix In New iFixit Repairability Guide

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Teardown specialists iFixit have published a new tablet repairability guide that quickly tells you how difficult it’s going to be to mend your broken Android, iOS, or Windows 8 slate. The guide features 18 popular tablets, which have been given a repairability score between one and ten. The higher the score, the easier they are to repair.

Unsurprisingly, Apple’s iPads are some of the hardest tablets to fix, second only to the Microsoft Surface Pro — the only tablet with a score of one. Amazon’s Kindle Fire’s, on the other hand, are relatively easy to repair, as are Dell’s devices.

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Dell Makes $24.4B Play To Go Private & Become Competitive With Apple Again

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Back in 1997, Michael Dell famously said that if he were Apple, he’d “shut the company down and give the money back to the shareholders.” Now, Dell’s taking at least part of his own advice, having worked out a deal fifteen years later with Microsoft and Silver Lake Partners to buy back his company from shareholders and go private again.

Don’t get too excited, though. It’s not official yet.

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Samsung Surpasses Apple To Become World’s Biggest Chip Buyer

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Samsung has surpassed Apple as the world’s biggest buyer of semiconductors, according to Gartner. The Korean company’s hugely popular smartphones, such as the Galaxy S III and the Galaxy Note II, led to a 29% surge in chip purchases in 2012, taking its semiconductor spending past that of any other company.

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Despite Overall PC Sales Falling, Apple’s Mac Business Grew In 2012

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In the Post-PC era, we’ve seen PC sales steadily decline while consumers embrace tablets. Dell and Acer have suffered huge losses while the PC market contracts, but Apple’s Mac business is actually growing year over year.

Research firm Gartner released their personal computer shipment data for the fourth quarter of 2012 today, and found that while some manufacturers are in decline, a select few have been able to increase their marketshare.

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Consumers Aren’t In Love With The Online Apple Store Anymore According To New Survey

Consumers Aren’t In Love With The Online Apple Store Anymore According To New Survey

Apple has a reputation of excellent customer service. You can walk into an Apple Store and get your device fixed. You can play with an iMac or iPad in the store for an hour without a salesman trying to push you into buying.

Apple usually dominates customer satisfaction polls for physical retail locations, but their Apple Store website may need some help. Even though Apple is the most popular tech company in the world, in 2012 Apple’s ForeSee satisfaction score actually dropped.

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Here’s How Insane Apple’s Profits Have Been In 2012 Next To Their Competition [Graph]

Here’s How Insane Apple’s Profits Have Been In 2012 Next To Their Competition [Graph]

When you just look at the money Apple made in 2012 it’s pretty incredible. But when you provide some context to those earnings and put Apple’s profits next to the competition’s profits, Apple’s performance is absolutely mindboggling.

From October 2011 to September 2012 Apple made more money than Microsoft, Ebay, Google, Yahoo! Facebook and Amazon combined. In that same period, Dell, Asus, Intel, Acer, IBM, Lenovo, and HP (basically the entire PC industry) only made $19.3 billion in profit, which is less than half of Apple’s profit.

Foxconn CEO: We Can’t Keep Up With iPhone 5 Demand

Foxconn CEO: We Can’t Keep Up With iPhone 5 Demand

Foxconn simply cannot keep up with iPhone demand.

Foxconn CEO Terry Gou has revealed that dealing with Apple’s overwhelming iPhone demand is not an easy task. The company is still struggling to catch up with the strong sales the iPhone has been enjoying, but Gou would not confirm whether the group’s other unit, Foxconn International Holdings, has taken on some of its production.

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Foxconn Admits To Using Underage Interns As Young As 14

Foxconn Admits To Using Underage Interns As Young As 14

Foxconn says it will fire the employees responsible for hiring underage workers.

Foxconn has admitted to finding underage interns as young as 14 working in one of its Chinese plants, where the minimum legal working age is 16. The company, which assembles Apple’s hugely popular iOS devices, has sent all underage workers back to their schools, and it’s now investigating how they were ended up at its plant.

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