Apple Working On Fix For New 13-Inch Retina MacBook Pro Trackpad/Keyboard Issues

schillermacbook

Today Apple acknowledged that a small number of its newest 13-inch Retina MacBook Pros have an issue that is resulting in the laptop’s trackpad and/or keyboard becoming unresponsive. Any machines that could be potentially affected by the glitch would have had to been purchased since Apple announced the new 13-inch model at its Oct 22nd iPad event.

“Apple is aware of rare circumstances where the built-in keyboard and Multi-Touch trackpad may become unresponsive on 13-inch MacBook Pro with Retina display (Late 2013) computers and is working on an update to resolve this behavior,” said the company. An Apple support forum thread with over 48,000 views is full of users who have been experiencing trackpad and keyboard glitches.

Until the update is available, Apple suggests closing the MacBook’s display for one minute to let it reset.

Related
  • Faslane

    I’m a victim but ONLY in BootCamp. But it extends further….NO usb and NO LAN support so you cannot get an internet connection to download BootCamp drivers. When I installed BootCamp I selected the option to download Windows Support to a usb disc and everything worked fine until reboot. Now I get the default desktop and stock setup but usb doesn’t work therefore NO driver install capability. Optical drive neither. UGH… I don’t NEED Win7 per-se but I do have a few apps I’d like to run from time to time and cannot complete the Windows install so it won’t even work with Fusion or Parallels….Catch 22.

  • yeradis

    I hope they recognise the battery problem caused by mavericks :(

About the author

Alex HeathAlex Heath has been a staff writer at Cult of Mac for over two years. He is also a co-host of the CultCast. He has been quoted by places like the BBC, KRON 4 News, and books like "ICONIC: A Photographic Tribute to Apple Innovation." If you want to get in touch, additional contact information is available on his personal site. Twitter always works too.

(sorry, you need Javascript to see this e-mail address)| Read more posts by .

Posted in News |