Sprint Kills Frequent Upgrades, Cuts Return Times Ahead of iPhone 5

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Sprint appears to be adjusting its service in preparation for possibly getting the iPhone. After killing a program letting long-term customers update handsets more often, the No. 3 carrier cut its return time in half.


The decision to stop its Sprint Premiere program is to ensure affordable unlimited data plans and new devices, the carrier said last week. Friday, Sprint reduced to 14 days from 30 days the time allowed customers to return devices for a refund. The change “is in line with the return policies of some other competitors,” the company announced.

Earlier, Sprint also tacked on a $10 fee for most smartphones. It’s not all bad, though. Spring has also shortened its early upgrade plan from 22 to 20 months to allow more if its subscribers to squeeze themselves into iPhone 5 eligibility early next month. The carrier reportedly will get the iPhone 5 in October, soon as Apple announces the new handset.

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