With AT&T claiming a 1% dropped call rate, in general, on its cellular network, a reported 2% – 3% dropped call rate for iPhone 3G traffic would indicate something of a problem. It’s a problem neither Apple nor AT&T are willing to acknowledge or comment on presently, but reports indicate Apple is hurrying to push a software upgrade to one of the chips inside the iPhone made by Infineon, some say in hopes of staving off a potential product recall.

Have you experienced difficulty with getting on AT&T’s 3G network in places where it’s available? Have you had problems with dropped connections when moving between high-speed and slower-speed networks during calls and Web sessions?

Let us know in comments below and we’ll keep you posted with further news about the chip upgrade.

Via Business Week

Developer Cyrus Najmabadi, the man behind the iPhone app Box Office, which disappeared from the AppStore earlier this month, has apparently kissed and made up with Apple.

In a post to an Ars Technica forum last night, Najmabadi (who posts under the user name Metasyntactic) said, “I got an apology [from Apple] for the length of time it took to respond to me. I’m very happy by this turn of events, and I’m glad that apple will be letting me stay in the store.”

The reasons behind Box Office’s disappearance from the AppStore remain a mystery, though some speculate it may have had something to do with trademark conflicts, which may have in turn prompted the name change. The app is still listed in the AppStore under the name Box Office, though a search for “Box Office” will not get you to it. To find the app, you’ll have to search by Najmabadi’s name or by “Now Playing.”

Via Ars Technica

Some iPhone application developers have taken to using Apple’s iTunes gift certificates as an effective, if cumbersome, means of getting copies of their apps in to the hands of reviewers and other key feedback agents. While Apple allows limited ad hoc distribution of apps outside the AppStore, that even more arcane method of getting apps into the ecosytem is better suited for beta testing than it is for getting feedback on a release-stage product.

John Cassanata, director of MacHeist and co-developer of a suite of new apps for the iPhone says, “I’ve heard rumors of being able to do it using coupons in the future,” but has thus far relied on sending out iTunes gift certificates to get the word out about his products. “It’s a pain to do since I have to do them one at a time,” he adds, “[but] it’s still less than the cost of putting out a press release through a national news wire. And it’s more personal so the response rate has been good so far.”

We all read PC World. It’s our gateway to millions of articles, thousands of reviews, that killer red masthead banner, and a terrific selection of opinions on various techie things. Without it, our lives would be empty, lonely and sad.

But, oh, does PC Word drive us crazy sometimes. It lacks obvious research, hobbles truth, and says things that are just plain dumb. In some cases, PC World’s writers are to blame, not PC World itself, but the latter is the conduit through which those bad articles trickle.

We’ve rounded up 2 of these annoyances, all of which PC World could fix in about five minutes. In the meantime, we’ve listed workarounds for them—because, let’s face it, much as we hate PC World sometimes, we’re stuck with it.

1. Lazy-assed reporting regarding DRM
#2 on PC World’s list of 11 Things They Hate About iTunes is ‘DRM (Boo!)’, where writer Rick Broida moans “why does the iTunes Store still employ digital rights management (DRM) for the majority of songs in its library?” and claims that “Blaming the record labels no longer holds water”, citing that “AmazonMP3 and Rhapsody are among a growing number of services selling DRM-free MP3s from all the major labels, not just EMI”.

Presumably, it escaped Broida’s notice that this is hardly Apple’s decision. In fact, Jobs wrote an open letter entitled ‘Thoughts on Music’, stating that he wanted to ditch DRM entirely (from music alone, obviously—the chances of Jobs saying the same about movies are roughly on par with Arnie appearing in a hardcore sequel to Brokeback Mountain). To be fair to Broida and PC World, this letter was only published in February 2007, and so they might not have gotten around to reading it yet.

The answer to Broida’s question “why hasn’t Apple given DRM the heave-ho once and for all?” is, EMI aside, that the majors remain sh*t-scared of iTunes and are trying to give it a good kicking by cosying up to everyone else, in the hope of reducing Apple’s share of the market (and therefore, by association, their reliance on Apple as a retail channel). The fact that to do this said record labels are helping the likes of Amazon and Wal-Mart (not exactly teeny-tiny companies that care for the labels any more than Apple) merely shows how confused, deluded and insane they are, rather than highlighting any of Apple’s shortcomings.

Workaround moment! Stop reporting total bollocks about Apple and DRM. (And for readers: buy your stuff from Amazon, if you hate DRM, or buy shiny disc-shaped music receptacles from independent music retailers. And tut extremely loudly upon reading the PC World article.)

2. Lazy-assed reporting regarding NBC shows
#8 on PC World’s list of 11 Things They Hate About iTunes is ‘NBC Shows­ — Bring Them Back!’. This item notes that new seasons of NBC shows are just around the corner, and suggests that Apple and NBC were fighting over money, leading to the NBC shows being dropped.

“Swallow your pride and get NBC back on board in time for September,” suggests Broida. “We’ve got money for ‘Office’ burning a hole in our pockets.” I’m not sure what Apple would be swallowing if acquiescing to NBC’s absurd demands, but it wouldn’t be pride. After all, it’d have to do something drastic in order to pay for all the things NBC wanted. At least NBC’s real reason for divorcing the iTunes Store wasn’t, like the record labels, an attempt to wrest total control of its content from Apple, and take its ball home in a huff, right? Oh.

Workaround moment! Stop reporting total bollocks regarding Apple and NBC. (And for readers: watch TV on an actual TV, or buy DVDs/Blu-ray discs if you want to watch content at home, rather than spending money on crappy low-resolution versions for your portable players. And tut extremely loudly upon reading the PC World article.)

Coming soon to PC World: 11 Things We Hate About Apple, with #6 no doubt being that Apple stole the Mac OS from Xerox…

• PM: Best article on Apple product design I’ve ever read: https://tinyurl.com/6j4awv #
• @jamessime Thank god that Whedon didn’t do the Batman films… #

Image copyright ABC-7 KGO

SAN FRANCISCO — Multiple Bay Area news outlets report that an Apple research and development facility located at 20605 Valley Green Drive in Cupertino was set ablaze late Tuesday night, with NBC affiliate KTVU blaming a malfunctioning air conditioning unit.

Given that this was an Apple R&D facility, it’s naturally operated nearly 24 hours a day, and at least 100 Apple employees were forced to evacuate the building in the three-alarm fire. Also given that this is Apple we’re talking about, no one has any idea what these folks were working on. As of 12:30 a.m. Pacific Wednesday morning, Santa Clara County firefighters report that they expected another hour before they could put out the blaze completely.

See the Jump for a map of the fire relative to Apple’s headquarters in Cupertino (basically, it was across the street).

As if Apple’s MobileMe users haven’t enough cause for concern these days, an email-based phishing scam has turned up, tempting users to click on an embedded link to resolve unspecified billing problems.

Reported yesterday by Macworld, the email purports to be from Apple and asks users to “confirm” personal information at a web page that is not affiliated with the company.

Click after the jump for a look at the email and be careful out there.

Best Buy is set to announce Wednesday it will become the first retail chain in the US to stock and sell Apple’s iPhone 3G. After a recent upgrade of its mobile departments, Best Buy’s more than 970 outlets in the US will begin selling iPhones September 7th.

Best Buy has a longstanding relationship with Apple and already sells iPod digital music players at all of its stores. The retail giant also recently expanded Mac computer sales to more than 600 of its larger outlets.

Via SF Gate

Yesterday we were all set to post about the MobileMe mail server crash and ask how it is new boss Eddie Cue hasn’t already fixed Apple’s troubled web services division in the week or so he’s been on the job.

Then the servers came back up.

All MobileMe mail users were only affected for a couple of hours, but it appears there were sporadic outages for some customers throughout the evening and continuing into today. Steve Jobs has promised to have the service ship-shape by the end of the year, but that’s four and a half months of potential bumpiness that can’t be good for Apple’s PR.

UPDATE: THIS COMPETITION IS NOW CLOSED.

Think you’ve got the chops to be a photo editor?

Cult of Mac, in association with Hulger makers of the retro P*Phone handset adapter for Mac and iPhone, is sponsoring a week-long caption contest, the winner of which will win free-of-charge a spanking new Hulger P*Phone handset adapter, the retro iPhone adapter that reduces your exposure to cell-phone radiation by 95% and may cause people on the street to believe you are the Man from U.N.C.L.E., or Maxwell Smart, or someone with a hot-line to the White House, or – you get the idea.

Just reply in the comment section with your best caption for the photo above before midnight PDT on Sunday, August 17  and we’ll choose the winner on Monday the 18th.

You’ll get to pick your choice of available colors from Hulger and have this groovy, healthy handset delivered absolutely free.

Miss Moneypenny’s cell phone number is not included with this offer.

Image via Flickr

Boosted no doubt by the surge of sales in the iPhone 3G over the past 30 days, Apple’s phone is now the most-used cell phone camera used to shoot pictures posted to the popular photo-sharing site, Flickr.

Via Ars Technica

Steve Jobs told the Wall Street Journal users downloaded over 60 million iPhone applications and rung up sales of close to $30 million in the first month the AppStore was open for business.

While many of the iPhone applications available at the AppStore are free, paid apps such as Sega Corp.’s $9.99 Super Monkeball game helped bring in nearly $9 million to the top ten developers selling apps on the store. In all, Apple will distribute over $21 million in revenues from the 70% cut of sales developers make for software sold through the AppStore.

Jobs said the early results point to the success of Apple’s strategy to invest in the AppStore as a means of differentiating the iPhone among competitors in the smartphone handset market. He speculated on a potential $1 billion marketplace, saying, “I’ve never seen anything like this in my career for software.”

“Phone differentiation used to be about radios and antennas and things like that,” Jobs said. “We think, going forward, the phone of the future will be differentiated by software.”

The Apple CEO also confirmed reports of a “kill switch” in the iPhone’s software that would allow the company to remotely disable software users had previously paid for and installed on their phones. He argued that Apple needs it in case it inadvertently allows a malicious program — one that stole users’ personal data, for example — to be distributed to iPhones through the App Store. “Hopefully we never have to pull that lever, but we would be irresponsible not to have a lever like that to pull,” he said.

Via The Wall Street Journal

Go ahead. Watch the clip. You “deserv” it. Then download the cracked version here.Via TUAW

First off, we don’t want to take any heat about this entry’s placement in our list. Certainly the “1984” commercial announcing the original Mac is more important than to place dead last. So don’t read anything more into this week’s entry than we wanted to begin our list where this whole adventure began: on January 22nd 1984.

Pete Mortensen:
I have to confess something here: I never had the opportunity to see the original “1984” commercial when it originally aired. I was, after all, 3 years old, and my parents, clearly thought I should go to bed before it aired on the East Coast. I did, however, seek it out in 1995, the darkest days of Apple’s history and the apex of my Mac fanaticism. I read countless summaries of the spot, clicked through very slowly loading galleries of screenshots, and finally, sometime around January of 1996, I got to see it on TV in my parents’ basement during a rather insufferable “Greatest TV Commercials of All Time!?!” special on CBS. I loved the ad, but I had built it up in my mind to an experience comparable to transfiguration. It wasn’t. That didn’t happen until “Think Different” came out, the first signal that Apple wasn’t just going to lie back and take it anymore. The birth of a new era…

Lonnie Lazar:
In 1984 I was 2nd year law student still using IBM Selectric and Smith-Corona electric typewriters. I thought spooled white-out correction tape was a great invention! By the dawn of the 90s I had a friend on the SF peninsula working for a custom PC maker and it would be over a decade after the debut of Macintosh before I used my first Apple, a Color Classic II in 1995. I remember being very impressed with the dramatic effect of Mac’s introductory commercial when I saw it live during the Super Bowl, but as a bit of a political radical and anti-Reaganite, I read more of an underlying social statement into it. It’s significance as a harbinger of change to come in the realm of the personal computer went right over my head. After all, those Selectrics were the gold standard at the time.

Leigh McMullen:
I remember the commercial vividly, we had been studying Orwell in school that fall, and so its timeliness and visual impact were stunning. That said, I was an Atari guy when the Mac launched, and to be honest the allure of a computer that lacked color graphics, or bad-assed arcade style games eluded me for quite some time. It really wasn’t until a few years later, playing the original SimCity at the Drake University computer lab, that the little beige toasters started to grow on me.

Here at Cult of Mac we’re not content just to report other people’s rumors we occasionally start our own. Hence this post’s title (The question mark makes it A-Okay, right?).

To be clear, we have no specific information that suggests this might be true. No rough voiced informant leaking this news to us from the bowels of some dungeon in Cupertino. No circumstantial evidence (like a Chiat/Day media buy) dug up through hard-nosed investigative reporting.

Nothing, Nada, Zip, Zilch, Zune.*

Yet here’s the post anyway, what gives?

First, I’m making up this rumor because I really, really want it to be true. Not only does it have a certain symmetry to it that OCD dictators like Steve would gravitate to, but it would be the perfect forum to unleash something truly game-changing on us.  Something that would upset an entire industry, something as profoundly impacting as the original Macintosh.

Secondly, because it is exactly 25 weeks until Superbowl Sunday, and while this year’s Superbowl doesn’t fall on the same date as the airing of the original “1984 commercial”, it marks a symbolic milestone for that Anniversary.  To that end we’re going to use the next 25 weeks to count down the Greatest Moments in Mac History. Culminating (I hope) in an announcement from Cupertino that will change everything forever, just like the last one 25 years ago.

(*Thanks to Rip Ragged for letting me borrow that line).

Wouldn’t it be great if mere mortals could make unbelievable presentations like Steve Jobs? It would be huge. It would be pretty cool, huh?

Via TUAW

In the wake of last week’s NetShare takedown, the fizzle this week with Box Office, and the it-might-be-a-crime-if-it-weren’t-so-funny debacle of I Am Rich, third party iPhone developers are starting to clamor for more, well, actually, any transparency from Apple about the process for approving and disapproving listings in the AppStore.

Many really wish the NDA would just go away, or at least apply only to developers whose applications remain unreleased, but that’s not likely to clear Apple legal. We do think it’s not unreasonable, however, to ask the company to be more responsive to requests for information about the approval and rejection process.

In many ways, we’re living in a golden age for Apple. The entire product line is rock-solid, and the only complaint any of us can muster is that Apple hasn’t released whatever top-secret products it has in the wings yet. Market share is way up in Macs, dominant in iPods, and rapidly growing for iPhones. The current crop of software for the Mac is better than at any time in the history of Apple (sorry, Framemaker-lovers), and the iPhone development community shows tremendous promise (a few apps are already the best to ever appear on a phone).

So why are so many long-time Apple fanatics, myself included, feel a bit bummed out by the current state of affairs? Is it because we hate the thought of outsiders getting in on our little secret or that we really miss CyberDog and QuickDraw GX? It’s worse — we’ve all become de facto Apple spokespeople. I don’t draw a salary from Apple, but I am a full-time Mac genius in my social circle. If you share my pain, click through.

A former Apple engineer who worked at the company from 1995 to 2007 has filed suit and is the lead plaintiff in  asked the court to certify a class action seeking restitution from Apple for overtime pay and meal compensation under California labor law.

David Walsh, a former Network Engineer claims he was required to work after hours and weekends without overtime compensation and that Apple “intentionally and deliberately created numerous job levels and a multitude of job titles to create the superficial appearance of hundreds of unique jobs, when in fact, these jobs are substantially similar and can be easily grouped together for the purpose of determining whether they are exempt from overtime wages.”

During his on-call hours, Walsh “was required to remain on stand-by for the entire night, every night of the week, for the entire week without compensation,” contends the suit, which was filed in U.S. District Court for Southern California.

Walsh’s attorneys are asking the court to grant class status to all of Apple’s California IT workers, including those who are dispatched to perform support functions at Apple retail stores.

Apple has yet to make a formal response to the suit.

Via TUAW

A mobile applications development author has discovered functionality in iPhone 2.0 software that would allow Apple to blacklist and remotely disable iPhone applications on users’ phones. While the company already retains control over third-party iPhone apps through its certificate signing program, this more targeted system gives Apple the ability to kill specific applications and effectively places all iPhones under potential surveillance as long as they have an active internet connection.

iPhone 2.0 (as well as the updated iPod touch firmware) uses its CoreLocation framework to point to a secure website that appears to contain at least placeholder code for a list of “unauthorized” apps, according to iPhone Open Application Development author Jonathan Zdziarksi.

“This suggests that the iPhone calls home once in a while to find out what applications it should turn off,” he says. “At the moment, no apps have been blacklisted, but by all appearances, this has been added to disable applications that the user has already downloaded and paid for, if Apple so chooses to shut them down.”

Via AppleInsider

In February next year, receiving over-the-air television signals will require either a digital converter for current analog TVs or a digital TV set, creating a huge potential market of people looking to upgrade home viewing technology. Could this be the area for the mysterious “product transition” Apple CFO Peter Oppenheimer mentioned last month?

We would like to think so. Of all the products that Apple could do, a smart TV makes the most sense. It would be like the AppleTV, but without a separate box to hook up. All the functions of the AppleTV would be built into the new Apple TV.

Netflix is already getting into this sector by teaming up with hardware makers to stream movies directly to living-room devices — a DVD player from LG, a movie box from Roku and MS’s XBox. Building the AppleTV’s smart functions into a flatscreen LCD TV would differentiate Apple’s offering from competitors like Samsung and Sony, and help the company dominate the emerging market for streaming television programming and movies the way it has come to dominate music distribution through iTunes.

Ladies and gentlemen of the Cult, I bring you bad news: As of 2:18 p.m. Pacific yesterday, I Am Rich is no longer available from the iPhone AppStore. At the behest of VentureBeat and many other bloggers, Apple has yanked a brand new app in the prime of life. Yes, I know. It’s tragic. Never again will you get to spend $1,000 NOW JUST $999.99!!1! for an utterly useless program that just displays a red gem to flaunt your wealth to passersby.

Now, I Am Rich was obviously intended by author Armin Heinrich to be either a joke or a piece of art, and it wasn’t particularly successful as either. It’s sort of one-note, you know? But its removal actually reflects an extremely obnoxious habit that Apple has had as of late: they’ve been pulling apps, including the extremely popular NetShare and Box Office, neither of which appears to violates Apple’s SDK (not that anyone knows, thanks to the blanket NDA…)

Jason Kottke puts it well:

Excluding I Am Rich would be excluding for taste…because some feel that it costs too much for what it does. (And this isn’t the only example. There have been many cries of too many poor quality (but otherwise functional) apps in the store and that Apple should address the problem.) App Store shoppers should get to make the choice of whether or not to buy an iPhone app, not Apple, particularly since the App Store is the only way to legitimately purchase consumer iPhone apps. Imagine if Apple chose which music they stocked in the iTunes store based on the company’s taste. No Kanye because Jay-Z is better. No Dylan because it’s too whiney. Of course they don’t do that; they stock a crapload of different music and let the buyer decide. We should deride Apple for that type of behavior, not cheering them on.

Hear, hear!

Technorati Tags: iphone, i am rich, kottke

Apple has been selling the same Cinema Displays, with occasional price adjustments and minor spec improvements since 2004.

MacRumors adds today to growing speculation about What’s Next for Apple”, suggesting the Cinema Display line may get a major makeover in time for Macworld 2009, scheduled for January 5th – 9th at San Francisco’s Moscone Center.

The new Cinema Displays are expected to incorporate LED backlights to fulfill Steve Jobs’ promise that Apple would completely eliminate flourescent-backlit displays.

In an increasingly populous iPhone app universe, iUseThis may become a useful method for finding the sturdy trees in a deep dark forest of what some are calling “useless crap.”

Blogger Erica Sadun calls it “basically a Digg for iPhone apps,” but says, “[the] site shows early promise should it manage to attract a large enough user base.”

Via TUAW

In my childhood, I had two obsessions: Calvin and Hobbes and Apple. And someone has finally had the foresight to bring them together for Calvin and Jobs, which chronicles the adventures of a boy and his imaginary Apple CEO. It’s quite witty, very much in the tone of the real series. The cartooning isn’t so elegant as (almost certainly disapproving) Bill Watterson, but that’s pretty much a certainty. Still, my favorite remix comic since Garfield Minus Garfield, so well done, PinkFloyd99 of Flickr!  Click through the jump for four more adventures of Calvin and Jobs!

Update: This set of cartoons was written by Jacob Lambert and drawn by Gary Hallgren, and is from a two-page spread in the current issue of MAD Magazine.