Mobile menu toggle

Steve Jobs Still Doesn’t Get Business Customers

By

post-4648-image-9ac75334177b8b603a4f128611e18f6f-jpg

It’s no secret than I’ve been a less-prolific blogger over the last, oh, six months or so. Part of this is fairly dull personal life details (marriage, etc. Hi, honey!), but a bigger part of it has been the very quiet development of my first book, Wired to Care, which I co-wrote with my dear friend and colleague Dev Patnaik of Jump Associates. The book won’t be out until January, but our new blog is live now.

Now, far be it for me to avoid any shameless self-promotion, but I bring it up for another reason. The top post of the moment is my epic manifesto on why it is that Apple has never made significant in-roads in the enterprise space, while IBM remains the machine of choice more than 30 years after Steve Jobs declared war on Big Blue. It’s tied tightly to the theme of the book, but I think it can be regarded most as a guest appearance by Cult of Mac at the Wired to Care blog. Plus, it has the Apple Lemmings ad:

“Steve Jobs doesn’t have a clue about how to sell anything to business customers. From 1981’s defective Apple III to the $10,000 NeXT Computer to Apple’s current efforts, the offerings that Steve Jobs has created for enterprise technology customers have universally flopped. The company’s current high-profile effort in that arena is the xServe, a sleek metal computer meant to handle the file-sharing needs of a small or medium business. While beautifully designed in the way that all of Apple’s products are, the xServe screams to the world of business that it was not designed with them in mind. People working in technology at companies want to buy something that looks reliable, fast, and, most importantly, too complex-looking for ordinary people to manage. Simple hardware doesn’t connect with its intended audience, and the xServe has no traction whatsoever with business customers.”

I have a lot more to say on the subject, and I hope you do, too! Let the argument begin in the comments thread at W2C, and I’ll keep you updated whenever there’s more Apple content over there!

Comments are closed.

  • Subscribe to the Newsletter

    Our daily roundup of Apple news, reviews and how-tos. Plus the best Apple tweets, fun polls and inspiring Steve Jobs bons mots. Our readers say: "Love what you do" -- Christi Cardenas. "Absolutely love the content!" -- Harshita Arora. "Genuinely one of the highlights of my inbox" -- Lee Barnett.