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Blackberry Tests Point to AT&T as Culprit for 3G Connection Woes

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Pre-release testing of the Blackberry Bold 3G smartphone appears to show the new handset may suffer from connection problems similar to those that have plagued the iPhone 3G. Citigroup investment research analyst Jim Suva reported occasional 3G signal dropping troubles at some locations, “especially on high-rise building streets on our 34th floor… which may be why AT&T has yet to launch the product,” according to AppleInsider.

Because the Blackberry uses a component of its Marvell processor as its 3G modem, where iPhone 3G uses a different Infineon chipset, previous speculation about problems with Apple’s hardware appears less likely to be the cause of iPhone 3G connection instability.

3G network performance varies greatly among different 3G carriers throughout the world, according to survey released this week on the Wired blog. Users in Europe, which has some of the most mature 3G networks, reported the fastest overall results, while US-based iPhone owners suffer the largest number of failed data speed tests, particularly in dense urban areas, according to the Wired survey.

Citibank’s Suva speculates that the Bold won’t be released in the United States until AT&T rectifies its 3G network issues.

Apple on Track to Meet 3Q Sales Expectations

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Apple is on track to sell just shy of 3 million Macs and close to 11 million iPods in the September quarter, according to Piper Jaffray analyst Gene Munster. If Apple manages to hit the high end of Munster’s estimate of betweeen 2.7 million and 2.9 million Macs sold from July through September, it will be the first time Apple will have sold 10 million Macs in any fiscal year in its history.

Munster based his estimates on July sales data from NPD Group, which also suggested the possibility of sales of 4.1 million iPhones and a gross margin of 32 percent. Munster estimates Apple’s earnings per share at $1.19 on revenue of $8.5 billion. Wall Street consensus estimates put the numbers at $1.11 on $8.08 billion, while Apple’s previous guidance calls for $1.00 on $7.8 billion.

Munster affirmed his Buy rating on Apple, Inc. (AAPL) shares, with a price target of $250. The stock closed today at $172.55 in New York trading.

Greatest Mac Moment #23: Quick Look

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Quick Look

25 Years of Mac
Quick Look. Two words that brilliantly sum up one of the most important and yet least celebrated additions to the Mac experience. When stripped down to basics, Quick Look is merely a document preview. But what a preview! Using it, you can preview the majority of documents on your Mac by selecting them and hitting space, without opening the documents’ parent applications. Quick Look showcases the best of Apple and the Mac, highlighting how it’s sometimes the most obvious things that can be used as the basis for innovation and making the computing experience better.

Craig Grannell:
People use a whole lot of files, and Quick Look has the potential to save Mac users a lot of time every single day, by providing a full and simple preview to a selected file that doesn’t take ages to render, doesn’t require parent apps to open, and is often actually preferable to using apps at all. (I certainly rarely use Office now, preferring to read Word and Excel documents in Quick Look.) It shows how much Quick Look has become ingrained in me that I spent a good ten seconds dumbly hammering space on my iBook yesterday before realizing that, no, it doesn’t actually have Leopard installed.

For me, Quick Look shows what the best thing is about the Mac experience: it’s not about bells and whistles, and it’s not about flashy, showy gimmicks–it’s about doing something in the simplest, most efficient and intuitive fashion, in order to improve the experience for the user. And even though each use of Quick Look may save only a few seconds, it’s often the little things in the Mac user experience that leave the biggest impressions.

Leigh McMullen:
It’s hard to image that a simple OS feature could be considered one of the top Mac moments of the past 25 years. Nevertheless, Quicklook is truely a game changing feature, all the more so for its incredible subtlety. The implementation is so Apple. Take a feature (document preview) and make its implementation so seemless that it disappears. It’s like two-finger scrolling on Macbook Pro trackpads, you don’t even notice you’re doing it.

If you work with a lot of documents and doubt this feature’s importance, take the Tiger challenge: try using 10.4 for a day. You’ll be banging on that space-bar with so much  frustration your colleagues will think you’re playing Quake.

Woz Has Life Lessons for Intel Developers

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Steve Wozniak spoke to Intel developers in San Francisco yesterday, telling them maintaining a vision without compromise, is “the right way of going through life.”

In a wide-ranging on-stage interview at the annual Intel Developer Forum, Wozniak also said being poor helps inspire creativity. As a computer designer, “I would do any trick I could think of to try to save money,” he said. “Not having any money helps.”

In the end, the man who began work on the first Apple computer as an engineer working at Hewlett-Packard (and offered his invention to that company five times before accepting rejection and taking it on himself with Steve Jobs), waxed philosophical about technology’s impact on our lives.

“Technology is always supposed to improve our lives,” he said. “I don’t know. Are we happier than we were 100 years ago? Are we happier than we were 1,000 years ago? Do we smile more?”

3G Owner Sues Apple for Making a “Defective Product”

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An Alabama iPhone 3G owner filed suit in Federal court yesterday, seeking class action status in a complaint against Apple’s ‘twice as fast at half the price’ marketing blitz.

The petition claims “[Apple] expressly warranted that the Defective iPhone 3G would be ‘twice as fast’ and would otherwise perform adequately on the 3G standard or protocol.” The plaintiff claims she and a class of “thousands, perhaps tens of thousands” of consumers were duped by the company’s marketing into buying a product that does not perform as it was advertised  and asked the court to force Apple to repair or replace the iPhone 3G, and award  an unspecified amount of money in damages.

Apple has yet to issue a statement or response to the suit.

Via ComputerWorld

Microsoft Taps Seinfeld to Get Serious with Apple

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Image via Wall Street Journal

UPDATE: The original reference to Chiat\Day as creators of the campaign referred to in this post was incorrect. We regret the error and any confusion it may have caused.

Microsoft is launching a $300 million advertising campaign featuring Jerry Seinfeld to try and slow the juggernaut that has seen Apple take increasingly big bites out of the Windows maker’s dominant share of the personal computer market.

Seinfeld, a known Apple/Mac fan, will reportedly take $10 million to look the other way and come up with one-liners to help transform Microsoft’s stodgy and serious image in the public mind.

The campaign, created by Chiat/Day, the agency responsible for Apple’s legendary 1984 commercial,  MDC Partners’ Crispin Porter + Bogusky in Miami, will also feature comedians Chris Rock and Will Ferrell (who starred in a Mac “switch” ad years ago). Apparently up in Redmond they don’t think Apple’s recent success is funny at all.

Via WSJ

iPhone Doubles Mobile Browser Market Share Since 3G Launch

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Apple has doubled its share of the mobile web browser market since launching iPhone 3G six weeks ago, according to Pacific Crest technology analyst Andy Hargreaves. Still quite a small pebble in a large pond, at 0.31% of the total mobile browser market, iPhone’s “accelerating web usage highlights…key long-term advantages” for Apple and the company’s investors, Hargreaves says. Coupled with the recent announcement that iPhones will be carried at Best Buy outlets beginning in September, he predicts Apple will easily sell more than the 3.5 million iPhones Wall Street expects in its third quarter.

Despite some continuing worry about the health of the general economy, Hargreaves and other analysts see the iPhone as very bullish for the price of Apple, Inc. shares. Consensus targets are in the $200 – $225 per share range; the stock closed today at $173.53.

Via CNBC

Apple Posts Highest Score Ever on Customer Satisfaction Index

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Apple, Inc. ranks first in customer satisfaction among its PC industry peers for the fifth year in a row, posting the highest score ever recorded in the American Customer Satisfaction Index. Apple’s 85 score is a full ten points higher than runner-up Dell, which joined Apple as the only computer companies in the University of Michigan survey to record increases over their 2007 scores.

Claes Fornell, a professor at the university and head of the ACSI, said, “we have never seen a gap between the leader and the rest of the pack this big,” but acknowledged Apple’s lead was likely affected by widespread disappointment with Windows Vista among HP-Compaq, Dell and Gateway consumers.

Apple’s score also does not reflect the customer service turmoil the company has tried to weather since launching iPhone 3G and MobileMe in July, problems Fornell expects will cause Apple’s score to level off in next year’s survey.

Via CNet

Greatest Mac Moment #24: The 20th Anniversary Macintosh

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25 Years of Mac
For those of you following along at home, we’re counting down the greatest Mac Moments of the past 25 years. This week’s is sure to be controversial.

We’ve got no idea what the 25th Anniversary of the Macintosh will bring, but we certainly know what we’d like it NOT to be. The 20th Anniversary Mac was a trifecta of bad, underpowered, overpriced, And while it was a beautiful machine, it looked like it was designed Bose instead of Apple.

For more thoughts on the topic, Craig’s interview with TalkingHeadtv.com is below.

Bigfoot Found! Mac Tablet May Be Among Artifacts

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The New York Times reports that today, just down the road from Apple’s headquarters, two Georgian men will present what they claim to be incontrovertible DNA and photographic evidence of Bigfoot.

Even more startling, is that one of the gun-happy rednecks in question appears to be holding the Fabled Mac Tablet.  Sasquatch’s next of kin were unable to confirm or deny that he was a beta tester for the tablet due to “NDA issues”.

BREAKING: Fire at Apple Campus in Cupertino

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Image copyright ABC-7 KGO

SAN FRANCISCO — Multiple Bay Area news outlets report that an Apple research and development facility located at 20605 Valley Green Drive in Cupertino was set ablaze late Tuesday night, with NBC affiliate KTVU blaming a malfunctioning air conditioning unit.

Given that this was an Apple R&D facility, it’s naturally operated nearly 24 hours a day, and at least 100 Apple employees were forced to evacuate the building in the three-alarm fire. Also given that this is Apple we’re talking about, no one has any idea what these folks were working on. As of 12:30 a.m. Pacific Wednesday morning, Santa Clara County firefighters report that they expected another hour before they could put out the blaze completely.

See the Jump for a map of the fire relative to Apple’s headquarters in Cupertino (basically, it was across the street).

Phishing Scam Tries to Hook MobileMe Users

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As if Apple’s MobileMe users haven’t enough cause for concern these days, an email-based phishing scam has turned up, tempting users to click on an embedded link to resolve unspecified billing problems.

Reported yesterday by Macworld, the email purports to be from Apple and asks users to “confirm” personal information at a web page that is not affiliated with the company.

Click after the jump for a look at the email and be careful out there.

Best Buy to Sell iPhone 3G in September

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Best Buy is set to announce Wednesday it will become the first retail chain in the US to stock and sell Apple’s iPhone 3G. After a recent upgrade of its mobile departments, Best Buy’s more than 970 outlets in the US will begin selling iPhones September 7th.

Best Buy has a longstanding relationship with Apple and already sells iPod digital music players at all of its stores. The retail giant also recently expanded Mac computer sales to more than 600 of its larger outlets.

Via SF Gate

Greatest Mac Moment #25: The “1984” Commercial

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25 Years of Mac First off, we don’t want to take any heat about this entry’s placement in our list. Certainly the “1984” commercial announcing the original Mac is more important than to place dead last. So don’t read anything more into this week’s entry than we wanted to begin our list where this whole adventure began: on January 22nd 1984.

Pete Mortensen:
I have to confess something here: I never had the opportunity to see the original “1984” commercial when it originally aired. I was, after all, 3 years old, and my parents, clearly thought I should go to bed before it aired on the East Coast. I did, however, seek it out in 1995, the darkest days of Apple’s history and the apex of my Mac fanaticism. I read countless summaries of the spot, clicked through very slowly loading galleries of screenshots, and finally, sometime around January of 1996, I got to see it on TV in my parents’ basement during a rather insufferable “Greatest TV Commercials of All Time!?!” special on CBS. I loved the ad, but I had built it up in my mind to an experience comparable to transfiguration. It wasn’t. That didn’t happen until “Think Different” came out, the first signal that Apple wasn’t just going to lie back and take it anymore. The birth of a new era…

Lonnie Lazar:
In 1984 I was 2nd year law student still using IBM Selectric and Smith-Corona electric typewriters. I thought spooled white-out correction tape was a great invention! By the dawn of the 90s I had a friend on the SF peninsula working for a custom PC maker and it would be over a decade after the debut of Macintosh before I used my first Apple, a Color Classic II in 1995. I remember being very impressed with the dramatic effect of Mac’s introductory commercial when I saw it live during the Super Bowl, but as a bit of a political radical and anti-Reaganite, I read more of an underlying social statement into it. It’s significance as a harbinger of change to come in the realm of the personal computer went right over my head. After all, those Selectrics were the gold standard at the time.

Leigh McMullen:
I remember the commercial vividly, we had been studying Orwell in school that fall, and so its timeliness and visual impact were stunning. That said, I was an Atari guy when the Mac launched, and to be honest the allure of a computer that lacked color graphics, or bad-assed arcade style games eluded me for quite some time. It really wasn’t until a few years later, playing the original SimCity at the Drake University computer lab, that the little beige toasters started to grow on me.

25th Anniversary Mac to be Announced During Superbowl XLIII?

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25 Years of MacHere at Cult of Mac we’re not content just to report other people’s rumors we occasionally start our own. Hence this post’s title (The question mark makes it A-Okay, right?).

To be clear, we have no specific information that suggests this might be true. No rough voiced informant leaking this news to us from the bowels of some dungeon in Cupertino. No circumstantial evidence (like a Chiat/Day media buy) dug up through hard-nosed investigative reporting.

Nothing, Nada, Zip, Zilch, Zune.*

Yet here’s the post anyway, what gives?

First, I’m making up this rumor because I really, really want it to be true. Not only does it have a certain symmetry to it that OCD dictators like Steve would gravitate to, but it would be the perfect forum to unleash something truly game-changing on us.  Something that would upset an entire industry, something as profoundly impacting as the original Macintosh.

Secondly, because it is exactly 25 weeks until Superbowl Sunday, and while this year’s Superbowl doesn’t fall on the same date as the airing of the original “1984 commercial”, it marks a symbolic milestone for that Anniversary.  To that end we’re going to use the next 25 weeks to count down the Greatest Moments in Mac History. Culminating (I hope) in an announcement from Cupertino that will change everything forever, just like the last one 25 years ago.

(*Thanks to Rip Ragged for letting me borrow that line).

Developers Getting Edgy About AppStore Gatekeeping

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In the wake of last week’s NetShare takedown, the fizzle this week with Box Office, and the it-might-be-a-crime-if-it-weren’t-so-funny debacle of I Am Rich, third party iPhone developers are starting to clamor for more, well, actually, any transparency from Apple about the process for approving and disapproving listings in the AppStore.

Many really wish the NDA would just go away, or at least apply only to developers whose applications remain unreleased, but that’s not likely to clear Apple legal. We do think it’s not unreasonable, however, to ask the company to be more responsive to requests for information about the approval and rejection process.

Former Apple Engineer Sues for Overtime, Better Working Conditions

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A former Apple engineer who worked at the company from 1995 to 2007 has filed suit and is the lead plaintiff in  asked the court to certify a class action seeking restitution from Apple for overtime pay and meal compensation under California labor law.

David Walsh, a former Network Engineer claims he was required to work after hours and weekends without overtime compensation and that Apple “intentionally and deliberately created numerous job levels and a multitude of job titles to create the superficial appearance of hundreds of unique jobs, when in fact, these jobs are substantially similar and can be easily grouped together for the purpose of determining whether they are exempt from overtime wages.”

During his on-call hours, Walsh “was required to remain on stand-by for the entire night, every night of the week, for the entire week without compensation,” contends the suit, which was filed in U.S. District Court for Southern California.

Walsh’s attorneys are asking the court to grant class status to all of Apple’s California IT workers, including those who are dispatched to perform support functions at Apple retail stores.

Apple has yet to make a formal response to the suit.

Via TUAW

Apple TV to Become a Real TV?

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In February next year, receiving over-the-air television signals will require either a digital converter for current analog TVs or a digital TV set, creating a huge potential market of people looking to upgrade home viewing technology. Could this be the area for the mysterious “product transition” Apple CFO Peter Oppenheimer mentioned last month?

We would like to think so. Of all the products that Apple could do, a smart TV makes the most sense. It would be like the AppleTV, but without a separate box to hook up. All the functions of the AppleTV would be built into the new Apple TV.

Netflix is already getting into this sector by teaming up with hardware makers to stream movies directly to living-room devices — a DVD player from LG, a movie box from Roku and MS’s XBox. Building the AppleTV’s smart functions into a flatscreen LCD TV would differentiate Apple’s offering from competitors like Samsung and Sony, and help the company dominate the emerging market for streaming television programming and movies the way it has come to dominate music distribution through iTunes.

“Calvin and Jobs,” the Story of a Boy and His iCEO

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In my childhood, I had two obsessions: Calvin and Hobbes and Apple. And someone has finally had the foresight to bring them together for Calvin and Jobs, which chronicles the adventures of a boy and his imaginary Apple CEO. It’s quite witty, very much in the tone of the real series. The cartooning isn’t so elegant as (almost certainly disapproving) Bill Watterson, but that’s pretty much a certainty. Still, my favorite remix comic since Garfield Minus Garfield, so well done, PinkFloyd99 of Flickr!  Click through the jump for four more adventures of Calvin and Jobs!

Update: This set of cartoons was written by Jacob Lambert and drawn by Gary Hallgren, and is from a two-page spread in the current issue of MAD Magazine.

iTunes Remains Top US Music Retailer

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More people in the US turned to Apple’s iTunes Store for their music purchases in the first half of 2008 than to any other music retailer, according to a MusicWatch consumer survey released today by NPD Group, a leading market researcher.

Apple’s digital distribution sales outpaced the three leading physical cd distributors, WalMart, Best Buy, and Target. Amazon, which launched a digital distribution service last year, moved from fifth place into fourth based on consumers’ increasing preference for downloading files over owning physical cds.

“We expect Apple will consolidate its lead in the retail music market, as CD sales continue to slow,” said Russ Crupnick, entertainment industry analyst for NPD. NPD combines digital and physical sales for those outlets who market music in both formats and tracks digital music sold by the song or album, not music purchased under subscription from services like eMusic, or subscription revenues from Rhapsody and Napster.

MIT Designers Resurrecting Apple II for India: UPDATED

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UPDATE: The MIT design team referred to in this post is basing its design not on the Apple II, but on the Nintendo Entertainment System, which used the same processor chip. We regret our error, which was originally reported by The Boston Herald article to whcih our post was linked. Thanks to David Zeiler at The Baltimore Sun for the clarification.

Derek Lomas, an American graduate student, has recruited Apple II enthusiasts at this month’s MIT International Development Design Summit “to give Third World schools Apple II computer labs like the ones I grew up with.”

Lomas, Jesse Austin-Breneman and other designers want to create a computer that Third World residents can buy for much less than the ones currently being developed by MIT’s Nicholas Negroponte, who has been working since 2005 to provide $100 laptops to Third World kids. “We see this as a model that could increase economic opportunities for people in developing countries,” sas Lomas. “If you just know how to type, that can be the difference between earning $1 an hour instead of $1 a day.”

Lomas discovered kids using a cheap keyboard and Nintendo-like console hooked up to home TVs running simple games during an internship in India last summer and hit on the idea of upgrading the devices’ 1980s-era technology. He and others at the Massachusetts Institute of Technology symposium hope to get buy-in from programmers to help upgrade the systems – which are based on old Apple II computers – with rudimentary Web access and more.

The six member team at MIT is working on writing improved programs and connecting to the Web through cell phones. The group also wants to add memory chips – which the devices currently lack – to allow users to write and store their own programs. “We think we can develop a really good educational tool that could give kids exposure to keyboards, typing and mouse usage at an early age,” said Austin-Breneman, a 25-year-old MIT graduate and a mechanical engineer.

Via The Boston Herald

Questions Mount On Apple Security Issues

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Amid growing criticism of a lassiez-faire approach to security issues, Apple has canceled participation in a public discussion of its security practices at the Black Hat security conference scheduled this week in Las Vegas. Black Hat Director Jeff Moss told reporters in an interview Friday that unnamed members of Apple’s engineering team had agreed in early July to participate in a panel discussion on computer security issues, which would have been a first for the notoriously secretive company. “It was [going to be] them talking about security engineering and how they take security seriously,” Moss said, but “marketing got wind of it, and nobody at Apple is ever allowed to speak publicly about anything without marketing approval.”

In a separate security-related development, reports indicate the DNS security patch released by Apple on Friday may fail to fix the exploit flaw it was intended to repair.

Andrew Storms, director of security operations at nCircle Network Security Inc. and Swa Frantzen of the SANS Institute’s Internet Storm Center both detailed research indicating systems running the client version of Mac OS X were still incrementing ports, not randomizing them, as should have been the case if the fix had addressed the flaw. “Apple might have fixed some of the more important parts for servers, but is far from done yet, as all the clients linked against a DNS client library still need to get the work-around for the protocol weakness,” Frantzen said.

While Dan Kaminsky, the researcher who uncovered the DNS flaw in February and helped coordinate a multivendor patch effort indicated “if there was a huge population of people behind DNS servers running OS X, I’d be more worried,” Rich Mogull, an independent security consultant and former Gartner Inc. analyst said, “It may be a low priority in the scheme of the DNS vulnerability, but if all my servers are OS X, it matters. Within the Mac audience, it matters.”

Via Computerworld