Over the weekend, writer MG Siegler of TechCrunch opened a can of online worms with a furious rant entitled AT&T Is A Big, Steaming Heap Of Failure.
Complaining he hasn’t received Visual Voicemail on his iPhone for weeks, Siegler joins a growing chorus of pundits dissatisfied with AT&T, including Gizmodo, Wired and GigaOm.
But as some Techcrunch commenters point out, Visual Voicemail is bolloxed by a popular tethering hack, which allows the iPhone to share its internet connection with a tethered computer.
“I enabled the tethering hack weeks ago when it came out,” says one commenter. “It broke visual voicemail, so I reverted it. One heck of a coincidence if everyone’s voicemail spontaneously broke the same week that a tethering hack came out that breaks visual voicemail.”
Siegler didn’t respond to a query asking if he had tried the tethering hack, and he makes no mention of it in the comments to his post, where he engages in some back and forth with TC readers.
Either way, here’s a very simple fix to get Visual Voicemail back, while still enabling the tethering hack.
The popular AT&T tethering hack is easily enabled by visiting sites like BenM.at using mobile Safari. Trouble is, it changes the iPhone’s .ipcc carrier settings file and frequently disables Visual Voicemail, but not always.
To check if you’ve been affected, call your own number to access your voicemail box. If you have messages waiting, Visual Voicemail is bolloxed.
But it’s easily fixed. On the iPhone, go to: Settings > General > Reset and hit the Reset Network Settings button.
When the iPhone reboots, VVM is working again and the tethering hack still works.
Leander Kahney is the editor and publisher of Cult of Mac.
Leander is a longtime technology reporter and the author of six acclaimed books about Apple, including two New York Times bestsellers: Jony Ive: The Genius Behind Apple’s Greatest Products and Inside Steve’s Brain, a biography of Steve Jobs.
He’s also written a top-selling biography of Apple CEO Tim Cook and authored Cult of Mac and Cult of iPod, which both won prestigious design awards. Most recently, he was co-author of Cult of Mac, 2nd Edition.
Leander has been reporting about Apple and technology for nearly 30 years.
Before founding Cult of Mac as an independent publication, Leander was news editor at Wired.com, where he was responsible for the day-to-day running of the Wired.com website. He headed up a team of six section editors, a dozen reporters and a large pool of freelancers. Together the team produced a daily digest of stories about the impact of science and technology, and won several awards, including several Webby Awards, 2X Knight-Batten Awards for Innovation in Journalism and the 2010 MIN (Magazine Industry Newsletter) award for best blog, among others.
Before being promoted to news editor, Leander was Wired.com’s senior reporter, primarily covering Apple. During that time, Leander published a ton of scoops, including the first in-depth report about the development of the iPod. Leander attended almost every keynote speech and special product launch presented by Steve Jobs, including the historic launches of the iPhone and iPad. He also reported from almost every Macworld Expo in the late ’90s and early ‘2000s, including, sadly, the last shows in Boston, San Francisco and Tokyo. His reporting for Wired.com formed the basis of the first Cult of Mac book, and subsequently this website.
Before joining Wired, Leander was a senior reporter at the legendary MacWeek, the storied and long-running weekly that documented Apple and its community in the 1980s and ’90s.
Leander has written for Wired magazine (including the Issue 16.04 cover story about Steve Jobs’ leadership at Apple, entitled Evil/Genius), Scientific American, The Guardian, The Observer, The San Francisco Chronicle and many other publications.
Leander has a postgrad diploma in artificial intelligence from the University of Aberdeen, and a BSc (Hons) in experimental psychology from the University of Sussex.
He has a diploma in journalism from the UK’s National Council for the Training of Journalists.
Leander lives in San Francisco, California, and is married with four children. He’s an avid biker and has ridden in many long-distance bike events, including California’s legendary Death Ride.
You can find out more about Leander on LinkedIn and Facebook. You can follow him on X at @lkahney or Instagram.
