In a support document for the iMac G5 that is still up on Apple’s website, Apple tech support advises Mac users on the proper way to pick up and carry a computer. Seriously.
Also note that this advice — pull cords out of electrical sockets, pick up with two hands — only applies to six specific models. If you’ve got a Mac Mini, 27-inch iMac or Mac Pro, and you’re in warranty, better get it on down to the Genius Bar for more technical help… but how?!?!?!?!
[via Gizmodo]
John Brownlee is a writer for Fast Company, and a contributing writer here at CoM. He has also written for Wired, Playboy, Boing Boing, Popular Mechanics, VentureBeat, and Gizmodo. He lives in Boston with his wife and two parakeets. You can follow him here on Twitter.
31 responses to “Apple Technical Support Thinks You’re A @#!$ing Idiot [Humor]”
XD
Typisch Amerikanisch!
Computer-generated Response: “You’re holding it wrong!”
Sadly this was probably created because there was a need for it.
Typical troll
it’s junk news stories like this which has led me to delete cult of mac from my topsites. see ya!
Is there some sarcasm involved there?
Love it… was placed there by some darling genius for some customer to find…. for just the off chance that the customer required it… to bad it doesn’t list how many times it has been viewed.
This story was probably posted (and sadly) due to a need. I working in tech support and hear all the stupid stories about how people damaged their computer’s *without realizing*.Â
My personal favorite is one our users placed his laptop on the roof of his car, the laptop then slid down the front window as they pulled out of their driveway and then proceeded to run it over.Â
When I worked for Apple technical support, a lady called in and I spent a half an hour with her trying to explain “copy and paste” …countless people also called in because they couldn’t find the power button on their new MacBook. Some people who called were the distilled essence of the phrase “Dumber than a box of rocks.” Quintessentially, the reason why I quit.Â
HA HA! I’m not sure if the other comments have said, but this just shows how dangerously stupid people are. I’m assuming Apple only wrote this after people kept mis-carrying their iMac’s!
For the most part, I give anyone who does retail work a ‘gold star.’
If I ever did it, I know – within seconds – it wouldn’t end well.
?
You know it was posted to cover them from some lawsuit. Â Someone could drop it and say they didn’t know how to carry it etc. Â Every time you see a dumb thing like this, it’s probably due to that,
I gave the article 5 stars purely for the laugh it gave me.
In all fairness, I’ve supported some users that would read these direction 5 times and still manage to @#!$ it up then call me to explain to them how to get it un@#!$ed.
P.S. I gave it 5 stars too. It’s so apropos.
Then why are you here?