I wonder how many actual hours I’ve wasted sitting on hold, navigating audio phone menus and arguing with cable company representatives over why I want to cancel my service. I’m betting it’s a lot, and I’m betting that you have been victim to this ridiculous gate-keeping system, too.
AirPaper, a new internet service out of the San Francisco Bay Area, will cancel your Comcast cable subscription — one of the hardest plans to cancel — for just five bucks.
All you need to do is give AirPaper your name, email, phone, address and Comcast account number. AirPaper promises to never use this information for any other purpose than canceling Comcast.
“We use your information exclusively to complete the process,” says the AirPaper FAQ. “We will store your data securely and never sell your information under any circumstance.”
This is pretty brilliant, in light of some of the horror stories circulating around the internet, including this nightmare Comcast call that’s been preserved on YouTube. Trigger warning for excessively annoying service representative double-speak.
I’d be happy to pay $5 to get out of that, wouldn’t you?
AirPaper also hopes to help you handle such time-consuming tasks as getting a San Francisco parking permit, getting a Visa to go to China, and registering your business in San Francisco — bureaucratic processes that may be only a bit more maddening than canceling your cable service.
You can sign up for Comcast cancellation right now, or drop your email in to be notified when any of the other services are available.
Via: Geek.com
Rob LeFebvre is an Anchorage, Alaska-based writer and editor who has contributed to various tech, gaming and iOS sites, including 148Apps, Creative Screenwriting, Shelf-Awareness, VentureBeat, and Paste Magazine. Feel free to find Rob on Twitter @roblef, and send him a cookie once in a while; he’ll really appreciate it.
7 responses to “$5 service will break up with Comcast for you”
This would be probably be illegal considering the fact that the employees cancelling the services would have to pretend to be the customer.
If enough people start using this type of service Comcast could try to insert something in the contracts to make it illegal. On the other hand, plenty of people have other people do this for them, be it a family member, assistant, etc. Does anyone think a busy CEO or a lawyer who bills $500 per hour is going to sit on hold with Comcast?
I’d be more concerned about giving all of the personal information required for this type of transaction directly to some tiny start up.
Im no law expert but im sure you can grant power of attorney to someone to handle your affairs. So that would make the above legal.
Just say “you” died and that you are a family member settling the affairs of the deceased. That normally streamlines the process.
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I never call, just get in the car and drive to their local office, never had a problem there.
How many times have you cancelled your cable?