enterprise - page 15

A recent study of finance chiefs at over 200 companies revealed that one in six expect the job of CIO to be gone within five years. More than twice that many (40%) expected that IT will eventually be folded into the finance department. This highlights the impact of trends like BYOD, the consumerization of IT, and the growing importance of cloud services.

As IT departments struggle to deal with an ever-increasing influx of iPhones, iPads, Android devices, and other “consumer” technologies, this raises big questions. Would handing management of IT over to a CFO with limited technical experience help or hinder Apple’s position as a business vendor? Would that drive BYOD programs or inhibit them? Would this ultimately be beneficial to most employees at a company?

Although Android has an overall lead over iOS in smartphone marketshare, there are IT departments that remain hesitant on the platform. Unlike the iPad and iPhone, which are beginning to be seen to be as business tools rather than consumer-oriented entertainment devices, most Android phones have yet to prove that they offer a business feature that can’t be found on other platforms. Samsung’s newly announced Galaxy Beam smartphone may be the first Android phone to solidly offer something powerful and unique for business users.

The Galaxy Beam is Samsung’s new handset that includes a 15-lumen pico projector. Although Samsung’s press release for the phone offering a lot of personal entertainment uses, this is a device that has clear business potential.

Let’s face it, RIM has been suffering from a serious personality conflict. The company is trying to cling to its enterprise business while also making its brand more attractive as a consumer alternative to iOS and Android.

Nowhere has this been more obvious than in the company’s PlayBook tablet. RIM initially pitched the PlayBook as being all about consuming content like movies and other media. At the same time, RIM was also trying to sell it as a business device when paired with a BlackBerry even though it lacked core enterprise apps (including email) that could run on the device when it wasn’t tethered to a BlackBerry – a fact that led to RIM hyping the PlayBook’s email app (introduced this week in PlayBook OS 2) as an exciting new feature.

RIM may be caught in this consumer/business identity struggle, but Netflix made it clear today that it doesn’t see RIM as a consumer company – or at least not as a viable one.

Last month, OnLive launched its free cloud-based Windows desktop app for the iPad. OnLive Desktop provides iPad users with a cloud-based Windows 7 desktop that comes complete with the standard Microsoft Office apps (Word, Excel, and PowerPoint) and 2GB of storage. This week, the cloud-gaming company expanded the features and storage available to OnLive Desktop users via new subscription plans – one of the most notable being that OnLive Desktop can now play Flash videos and content.

The company will also be adding a more full featured “Pro” plan that will let users install additional Windows applications and an enterprise service that would allow companies to configure and manage virtual Windows desktops on the iPad’s of employees.

Healthcare was one of the first fields to adopt the iPad after it launched two years ago. As with other fields, the initial use of the iPad in healthcare came from doctors and other professionals buying their own iPads and bringing them into their practices or along with them on rounds – a move that predated most of today’s BYOD planning.

A recent study of mobile technology in healthcare clearly shows that the iPad is the number one device used by doctors, nurses, and other healthcare workers with significantly greater use than Android or BlackBerry devices or even the iPhone.

A new report from Forrester makes it clear that IT departments and the users that they support are not on the same page when it comes to employees using their own devices in the workplace. In fact, according to Forrester’s survey of both IT staffers and knowledge workers illustrates that IT may be largely out of touch with how many users are bringing their own iPads, iPhones, and other mobile devices and how many devices each employee is bringing to the workplace.

This adds an interesting counterpoint to the study that we profiled early today that indicated that by and large IT departments are beginning to embrace BYOD and other parts of the consumerization of IT trend.

When it comes to the consumerization of IT, there general perception is that IT professionals are very resistant to allowing the use of so-called consumer technology like the iPhone and iPad along with various personal cloud services. While it is true that many IT departments are hesitant about some aspects of this movement, they aren’t as fully resistant to consumer technology in the workplace as media reports would make you believe.

In fact, the results of a recent study looking at the use of personal computing technologies in the enterprise indicate that many IT departments are actively embracing the iPhone and iPad and the entire consumerization trend. The study, being reported by Business Computing World in the UK, included more than 600 senior executives around the world and turned up some surprising results – including how much money goes into managing employee-owned devices.

Apple hasn’t made the Mac App Store the only source for Mac software, but the company is nudging both developers and users in the store’s direction. That’s fine for consumers, but it may create problems for businesses that need to buy software in bulk and distribute it to a large number of Macs.

Securing business data on employee-owned devices like the iPhone and iPad is one of the biggest challenges for IT departments when it comes to operating bring your own device (BYOD) programs. The mobile device management (MDM) approach taken by most companies is an excellent starting point because it aims to make devices themselves more secure. Unfortunately, it also tends to impose limits on what workers can do with an iPhone or iPad that they bought and paid for out of their own pockets.

Another approach to the challenge is to carve out a specific niche of secure storage on each employee-owned devices. Good Technology has always offered this mechanism for securing business emails and related technologies like shared contacts and calendars. This week, Good took that concept and made it available to iOS developers in a product called Good Dynamics.

Mobile devices are now so common in the workplace that we’ve reached a tipping point where providing mobile options for many desktop apps has become a requirement for businesses. That’s the findings of a new survey from Symantec on mobile device use in business.

The survey, initially reported by InfoWorld, identified that not only are the numbers of mobile devices increasing, but also that the tasks they perform are increasing. A dramatic number of companies are now seeing core business tasks being completed on mobile devices. That’s driving the need for companies to develop comprehensive mobile apps for access to corporate information systems.

Apple CEO Tim Cook has been invited to participate in a roundtable discussion at the National Comprehensive Cancer Network’s (NCCN) annual conference on clinical practice guidelines and quality cancer care. The topic of the discussion is Cancer and Corporate America: Business As Usual. At the moment it isn’t clear if Cook will attend (NCCN lists both speakers that have confirmed their attendance as well as those that have not).

The invitation raises some questions about why the organization chose to invite Cook. One obvious answer centers around the role that Cook played in managing Apple while Steve Jobs was fighting the pancreatic cancer that eventually led to his death last year. While that is certainly plausible, there could be other reasons behind NCCN’s invitation.

Screens is one of many VNC apps available for the iPad and iPhone. Screens 2.0, which was released today, takes the concept of remote controlling a Mac or PC to another level. The update offers some very nifty features to the two year old app including integration with iCloud Siri, and AirPlay.

Screens isn’t one of the cheapest VNC solutions for iOS – it has a price tag of $19.99. The software backs up its somewhat steep cost by delivering a great user experience.

RIM has released the first major update to its PlayBook tablet. The update includes some of the core features that didn’t initially ship with the PlayBook last year – including a native email app. The company is also launching the first version of its new management suite for BlackBerry and PlayBook devices, which will also manage iPhones and iPads as well as Android devices in a later release.

Reading RIM’s press release really adds to the sense that company is out of touch with reality and its customers, particularly its business customers.

It looks like Microsoft will be brining Office to the iPad, something that’s been the subject of speculation for a while. Although a photo showing Office on the iPad has surfaced, there are a lot of big questions surrounding it. When will it ship? How much will it cost? Which features will Microsoft incorporate from the desktop version of Office? How will it compare to Office on Windows 8 or Windows on Arm (WOA) tablets?

Then there’s another big question – does it even matter that Microsoft is creating an iPad version of Office?

Apple’s announcement of Mountain Lion breaks with the past in a few ways including by announcing with out a major Apple event. One of the other changes is the news the Apple is moving OS X to a yearly release cycle like iOS. That may be a great way to introduce new features for consumers, but it’s likely to create problems for organizations that have a large number of Macs.

Schools and colleges are still among the organizations that have large Mac populations and have always been a key market for Apple. A yearly release schedule stands to impact them more than any other type of organization and that impact isn’t likely to be a positive one.

Microsoft’s Active Directory is a core component in virtually every enterprise network. When I looked at Centrify’s DirectControl for Mobile, I singled out its deep integration with Active Directory as a major feature and a leg up over some of the other mobile device management (MDM) suites on the market. That’s because Active Directory is an essential piece of technology infrastructure in the vast majority of businesses.

Despite being a Microsoft solution (and a feature of Windows Server), Active Directory is a technology that all Apple IT professionals should understand and have some skills in using. With the Xserve gone and OS X Server headed to more limited uses since the release of Lion last summer, Active Directory is becoming a de facto standard for Macs and iOS devices as much as it is for Windows PCs.

GateKeeper is one of the big new features in Mountain Lion. It’s designed to protect against malware by limiting what kinds of software gets installed on your Mac. GateKeeper offers Mac users three levels of security: Mac App Store purchases (which have been fully vetted by Apple), Developer ID apps purchased outside the Mac App Store that are digitally signed so your Mac can verify their authenticity via Apple, and apps from all other sources.

The GateKeeper model looks great from the perspective of an individual user or family – easy to understand and use while being fairly effective at leveraging Apple’s developer program as a security solution. How it will stack up in business and enterprise environments, where mass deployment are commonplace, may be a different story.

AirPlay Mirroring is one of the iOS features that Apple is bringing to the Mac in Mountain Lion. It’s a feature that offers a lot of potential for mobile professionals and educators in addition to being a great supplement to a family’s living room.

AirPlay Mirroring works the second generation Apple TV. The Apple TV itself as a small and easy to carry device that can plug into any HDTV or modern projector. That simple setup combined with a Mac running Mountain Lion makes for a perfect portable presentation solution.

One of the big threads in the Mountain Lion features that Apple has posted is much deeper integration with iCloud that Lion offers. That isn’t a surprise given Lion began a trend of bringing iOS functionality to the Mac, but it may raise some concerns for Macs in the workplace.

In Mountain Lion, Apple is bringing the iOS document syncing feature to OS X along with Mac versions of the iOS Notes and Reminders apps. There’s also a Mac version of the iOS 5 Notification Center. These are all tremendously valuable features for business users, but the fact that they function by passing business content to Apple’s iCloud servers and onto the devices of employees and their family members is likely to be a big concern for CIOs.

Earlier this week, Centrify launched an open beta of the company’s DirectControl for Mobile service. The service, which supports managing iPhones, iPads, and Android devices in business and enterprise settings, currently includes a subset of the features typical in other mobile device management (MDM) systems. Centrify, which is known for providing enterprise integration technologies for OS X as well as various Unix and Linux distributions, plans to maintain the current selection of controls as a free solution when the product emerges from beta while adding further management capabilities to a commercially licensed version.

Most MDM solutions are of the bolted-on variety – they run on a dedicated server or cloud offering that can pull information from enterprise systems like Microsoft’s Active Directory but use a separate management interface and data store for management profiles and other information. Centrify’s DirectControl does offer a cloud management system, but it uses Active Directory itself as the primary interface and data store, an approach that has several advantages including a very minimal learning curve for experienced systems administrators.

Beyond the sheer number of devices sold, one of the biggest ways to Apple and Google try to position themselves as having the top mobile platform is by comparing the number of third-party apps available for users to download. Apple usually takes the number of apps available one step further when comparing iOS to Android by pointing out how many apps take advantage of the iPad’s tablet features such as screen size.

This is one of the reasons that an active and developer community is crucial a mobile platform’s success. Although Android entered the app race after Apple had begun to establish a successful developer community, the platform began to catch up quickly. All that seems to have changed over the past year, with a new report showing iOS developers are now creating three apps for every single new Android app.

Life hasn’t been good to RIM lately. The company is losing developers and major enterprise clients on a weekly basis. Its PlayBook tablet hasn’t made a dent in iPad sales (or even Android tablet sales, for that matter) and the company is practically begging Android developers to port their apps to the PlayBook. You’d expect the company to be frantic, particularly after the ousting of its co-CEOs last month… but that isn’t the case.

In one of the biggest delusions of grandeur that I’ve ever seen (which is saying something considering I was once the IT director for a mental health services agency), the company’s executives and board apparently think things are fine, that Apple is on the verge of death, and anyone outside the company is a moron. At least that’s the picture one RIM board member painted in an interview with Canada’s Globe and Mail recently.

Remote server management has long since been a way of life for IT professionals. While there are many tools that allow systems administrators to perform the majority of their job functions remotely, those tools are typically run on an administration PC – an approach that is effective but not always convenient. Today, HP announced that it planning to make the life of sysadmins a bit easier by shipping mobile server management tools for its Gen8 server line that can run on iOS and Android.

The new tools will provide monitoring and overall server health dashboard functionality. More importantly, they will offer systems administrators login, management, and even shut down capabilities. For organizations centered around HP’s server lineup, this will allow significantly more remote troubleshooting and problem resolution options.

Some arguments about Apple never seem die despite the fact that reality has moved on. Arguments like the Mac not being compatible with Windows file sharing or disk formats and that all Apple products being inherently more expensive than any competitors. This morning, Computerworld’s Preston Gralla pulled several of these outdated arguments together to support his opinion that Apple would never unseat Microsoft in the enterprise.

Virtually every argument in this piece is easy to debunk with facts. What’s more important than responding to these outdated myths, however, is realizing that Apple doesn’t want to unseat Microsoft from its current place in the enterprise. Microsoft is actually doing a lot of enterprise heavy lifting for Apple.

One of the challenges of BYOD programs is the need secure corporate data on an employee’s personal device. That usually includes locking down the device and applying varying management profiles to it. This can be as non-intrusive as requiring a passcode meeting certain criteria or it can be very restrictive and limit core features and services like iCloud or Siri on the iPhone 4S.

While there’s a technical challenge to securing employee-owned devices, there’s also a personal challenge. It’s not a small demand to ask for someone’s brand new iPhone or iPad and impose limits on what they can do with it, even if that means something as trivial as enforcing a passcode policy. It shouldn’t come as a huge surprise that employees sometimes object to that intrusion, particularly when it comes to more severe management requirements.

The question is: how does IT respond to this situation?