Apple Card users who ran into issues while trying to preorder iPhone 13 last month will receive a credit for the 3% Daily Cash they missed out on. Apple said in an email to customers that it apologizes for the inconvenience caused.
To continue receiving Daily Cash on future iPhone payments, Apple Card users can change their monthly payment method through Citizens One.
Apple makes up for iPhone 13 preorder problems
The day-one iPhone 13 preorder process was a mess for many Apple fans, with online store issues causing all kinds of headaches. But few suffered more than Apple Card users, who simply couldn’t complete their purchases.
Most were forced to use another card instead, which meant they were to miss out on the 3% Daily Cash on their initial payment. Apple is making up for that by offering a credit to all those who encountered the problem.
In an email to affected customers, Apple said:
You successfully completed your iPhone pre-order with a payment method other than Apple Card. We understand that your initial purchase attempt with Apple Card was declined and you didn’t earn 3% Daily Cash.
We apologize for the inconvenience you experienced and want to make it up to you. We are providing you a credit for the Daily Cash on the initial payment of your iPhone 13. You’ll see this appear as a Balance Adjustment in the Wallet app. This will also appear on your October monthly statement.
Check the Wallet app
Apple has already begun applying this credit. You can check the Wallet app on iPhone to find out if you’ve received yours.
Apple also notes that you can continue to receive Daily Cash for future iPhone payments by changing your payment method through Citizens One. Simply visit citizensoneloan.com and sign into your account to get started.