Snapchat promises fix for frequent app crashes on iPhone [Update]

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Snapchat icon
Avoid version 11.34.0.35 if you can.
Photo: Ste Smith/Cult of Mac

UPDATE: A fix for this problem is now available. Download the latest Snapchat update from the App Store.

Snapchat has promised to roll out a fix for frequent app crashes on iPhone after its latest update. Version 11.34.0.35 of the app sends some users back to their Home screen immediately after being opened.

Snapchat has become a go-to messaging app for millions of smartphone users since its launch in 2011. The platform now boasts more than 265 million active daily users who send over 4 billion Snaps a day.

But for many iPhone users who have already installed Snapchat’s latest release, the app no longer works. Snapchat says it is working on a fix.

Snapchat will fix iPhone crash bug

“We’re aware of an issue with the latest version of Snapchat available in the App Store,” reads an announcement posted on Twitter this morning. “Hang tight, we are looking into it and working on a fix!”

It’s not clear what’s causing the problem and it seems there is no workaround. Force-quitting the app and reopening has no affect, and the App Store doesn’t allow users to roll back to an earlier version of an app.

Snapchat typically rolls out weekly updates on iOS, but it’s likely a fix for this issue will come sooner. Avid users could lose their daily “streaks” and miss out on Stories if Snapchat isn’t fixed within 24 hours.

Avoid latest Snapchat update

If you haven’t already installed the Snapchat version 11.34.0.35 update, it goes without saying that it should be avoided for now. You may also want to disable automatic app updates by following these steps:

  1. Open the Settings app on your iPhone.
  2. Tap App Store.
  3. Under Automatic Downloads, disable App Updates.

You can reactivate this feature when Snapchat has been fixed.