It looks like it’s safe to upgrade to macOS Big Sur now

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macOS Big Sur brings an iOS-style Control Center and other major changes to Mac.
macOS Big Sur brings an iOS-style Control Center and other major changes to Mac.
Photo: Apple

It looks like Apple finally fixed the problems that stopped some Mac owners from updating to macOS Big Sur on launch day.

The message from Cupertino seems to be: If at first you didn’t succeed, try, try again.

After Apple released the major Mac update Thursday, many users reported problems with downloads and installations. Apple’s status page originally showed the issue as resolved by early afternoon. However, problems continued to plague users throughout the day.

Early Friday, Apple Support responded to a slew of complaints on Twitter with variations on the following message:

“The outage lasted longer than originally thought. Please restart your Mac and try again. DM us if still having trouble.”

Apple is officially giving frustrated Mac users the all clear to try the macOS Big Sur upgrade again. The company points out that you should back up your Mac before trying the update. (A handy Apple Support document shows exactly which Macs can run Big Sur and how you should upgrade the right way.)

While a scan of Twitter users Friday morning showed a few stragglers still worried about stalled macOS Big Sur installations, most said the situation eventually resolved.

Why upgrade to Big Sur?

It’s easy to see why so many people rushed to download Big Sur on launch day. The operating system brings the biggest design overhaul to the Mac user interface in nearly two decades. It brings the Mac more in line with iOS and iPadOS.

It also packs big updates to stock apps like Messages and Maps. And don’t forget about all the new Mac app icons

macOS Big Sur is also clearly the future. Apple built the operating system with its powerful new M1 chip in mind. This software will power the first Apple Silicon Macs, which arrive next week.

Reaction to macOS Big Sur

Users who successfully installed the software generally raved about the new Mac operating system Friday.