Why did Apple change its Mail app by placing the trash can icon where the reply arrow used to be?
Several iPhone users who updated to iOS 13 have asked that same question, taking to Twitter to vent and find a growing community of people who have accidentally deleted emails.
The frustrated, according to DesignTaxi, include a number of high-profile media professionals who have the platform and the followers to get the word out or find others feeling their pain.
Among them is John Roberts, chief White House correspondent for Fox News. On Twitter, he took Apple to task about the UI change. His tweet spurred a number of replies from frustrated iPhone users who claimed they mistakenly trash-canned emails at least a dozen times while trying to respond to a message.
Thank you @Apple for putting the trash icon exactly where the reply button used to be in iOS 13 Mail. Wow that’s silly.
— Stretch Armstrong (@StretchArmy) October 10, 2019
— Marcus Smith (@MarcusSmithKTLA) October 19, 2019
WHY did @Apple think it was a good idea to put the trash icon in the mail app where the reply button was in the old iOS? I have been deleting all my important emails.
— Jenna Rosenstein (@JennaRosenstein) October 1, 2019
If Apple acknowledges the aggrieved at all, it likely will do so quietly through an iOS update. For those who hate the new UI, a design tweak can’t get to their iPhones soon enough.
Have you experienced this problem? Have you adapted to the change? Let us know in the comment section below.