Galaxy Note 7, we hardy knew ye!
With growing numbers of reports of Samsung’s replacement Galaxy Note 7 handsets catching fire, Samsung has permanently stopped production of its once-acclaimed new smartphone flagship. Owners will be able to return their phones for a refund or to swap it out for another Samsung device.
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“We recently readjusted the production volume for thorough investigation and quality control, but putting consumer safety as top priority, we have reached a final decision to halt production of Galaxy Note 7s,” the company said. “For the benefit of consumers’ safety, we stopped sales and exchanges of the Galaxy Note 7 and have consequently decided to stop production.”
After major carriers around the world stopped supporting the Note 7, Samsung had little option — short of pulling the device yet again and issuing a second replacement model. Even with that done, it would likely still suffer the negative reputation that is not ingrained with the Note 7.
Samsung’s latest smartphone was responsible for the evacuation of a Southwest Airlines flight last week after a passenger’s Note 7 emitted a thick grey-green smoke and burned a hole in the plane’s carpet.
The handset was allegedly rushed to market due to Samsung’s confidence that the iPhone 7 would turn out to be a box office dud.
The first worldwide recall of Samsung’s handset reportedly cost in the region of $1 billion. Given the damage this debacle has ultimately caused, it remains to be seen what the total damages will be to Samsung’s bottom line when the Note 7 saga is finally over.
Source: BBC
Luke Dormehl is a U.K.-based journalist and author, with a background working in documentary film for Channel 4 and the BBC. He is the author of The Apple Revolution and The Formula: How Algorithms Solve All Our Problems … and Create More, both published by Penguin/Random House. His tech writing has also appeared in Wired, Fast Company, Techmeme and other publications.
4 responses to “Samsung mercifully puts Galaxy Note 7 out of its misery”
Finally!
I’m sure we won’t hear the last of this. The baffoons that haven’t returned their phones are just ticking time bombs.
I would be spend about an hour laughing if it was all because of their stylus pen being the culprit. It is the major difference between the Note 7 and all of the other Galaxy S7’s. THINK ABOUT IT. /s :-)
It was pretty obviously the battery design, not the stylus. It’s much more likely that they were simply trying to pack too much power into, or draw too much power from, the battery, and the chemistry just didn’t work out as expected.