UPS is gearing up for a massive, “all hands” iPad delivery day on Saturday. UPS says ALL iPads will be delivered en masse on Saturday except to customers in very remote locations.
“We’ve got all hands on deck for a huge wave of Sat. deliveries,” says MikeAtUPS, who is providing UPS customer service via Twitter. “Unless you’re in a very remote area, your iPad’ll arrive on Sat.”
Thanks to UPS’s flip-flopping tracking system, the shipping company is being inundated with iPad customers asking where their packages are.
On Tuesday, UPS’s tracking system appeared to show that many iPads had left China and were in Louisville, KY, where UPS has a giant international shipping center. However, a few hours later references to Louisville were removed and iPad packages were listed as still being in China. (Some CoM readers with knowledge of UPS’s system suggested that references to Louville were some kind of internal UPS admin message).
It now appears that many iPads left China at 4.30 AM last night (April 2 local time) — just two days before iPad launch day.
MikeAtUPS has been busy answering queries from customers asking where their iPads are.
“The iPads will all be delivered on Saturday, iPad Launch Day,” is the same reply he’s been giving.
One customer said he was “freaking” because he didn’t know where his iPad was. “There’s no need to freak,” MikeAtUPS told him. “Everything is going according to plan.”
He’s also been asked several times if UPS can deliver iPads early. “Afraid not,” he says. “By Apple’s decree, they’ll all be delivered on Saturday, Launch Day!”
UPDATE: Another UPS customer service rep on Twitter, ThomasAtUPS, says iPad launch day is a “major operation for UPS.”
“The iPad deliveries are a major operation for UPS,” says ThomasAtUPS. “While we can’t say much now, we might later. I’d be interested. :)”
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17 responses to “UPS Gearing Up For “Huge Wave” Of iPad Deliveries Saturday”
Launch day is Friday, March 16th and my UPS tracking says delivery date is March 16th, not the 17th a Saturday. Any clarification possible?
This article was written in 2010, they weren’t talking about the iPad 3 :-)