Developers trying to update their apps on iTunes got a surprise this morning, when thanks to a weird glitch with iTunes Connect, devs were logged into other users’ accounts.
Not only has the outage prevented developers from being able to log into their own accounts to update apps, but it’s also exposed apps that are secretly in development to competitors.
Developers have taken to Twitter this morning expressing their outrage, with some calling for Apple to just take an ax to any cable leading to the iTunes Connect servers. Apple has yet to release an official statement, but they have finally taken iTunes connect offline, hours after the first reports hit.
iTunes Connect just logged me in as a different user. Someone is seriously going to get fired. pic.twitter.com/xgJvOyRdvf
— Paul Haddad (@tapbot_paul) January 29, 2015
Developers were able to login to other accounts and view their iTunes Connect dashboard, but trying to view apps or take action on them redirected to back to their own accounts after displaying an “unable to process request” error message.
If anybody landed in our iTunes Connect account, can you please try to set the icon for the Panic Complete bundle? I can't get it to work
— Cabel Sasser (@cabel) January 29, 2015
Apple has updated its System Status page with an outage message for iTunes Connect, stating “Users are experiencing a problem with the service listed above.” The service is completely offline at this time, and Apple also reports that it’s experiencing problems with TestFlight where some users are unable to submit new apps and invite new testers.
No official comment has been given by Apple at this time, but we’ll update the article as more information is available.