Apple Speaks Out On iOS 6 Maps Issue, Urges Patience

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This has got to be embarrassing.
This has got to be embarrassing.

Apple’s new Maps app has gotten a ton of complaints since iOS 6 officially released this week, and with good reason. Heck, right here at Cult of Mac, we have a feature on how to fix the iOS 6 Maps experience, as well as a gallery on some of the worst imagery from the Maps app itself.

Apple spoke out today about the issue in a statement to AllThingsD, saying, essentially, that people need to be more patient.

“Customers around the world are upgrading to iOS 6 with over 200 new features including Apple Maps, our first map service,” spokeswoman Trudy Muller told AllThingsD. “We are excited to offer this service with innovative new features like Flyover and Siri integration, and free turn by turn navigation. We launched this new map service knowing that it is a major initiative and we are just getting started with it. We are continuously improving it, and as Maps is a cloud-based solution, the more people use it, the better it will get. We’re also working with developers to integrate some of the amazing transit apps in the App Store into iOS Maps. We appreciate all of the customer feedback and are working hard to make the customer experience even better.”

While that does make sense, perhaps Apple should have called this a beta, just like Siri has been for a while. They could have kept Google Maps, and slowly integrated their new service, asking for users to help them pull in the data. To have such a “not ready” product as one of the most touted new features in the brand new iOS 6 is pretty embarrassing.

Let us know about your own experience with Maps in our forum topic devoted to it here.

Source: AllThingsD