The clusterflug continues. If you were one of the few prospective buyers who managed to successfully order an iPhone 4 from AT&T last week before their whole untested system crashed, you may well have gotten an email from AT&T over the weekend, claiming your order had been canceled for no particular reason.
There are the emails that people are getting, according to reports:
From AT&T:
Your iPhone order has been cancelled.
Your credit card has not been charged.
If you believe you have received this email in error, please return to the AT&T store where you placed your order.
Sincerely,
AT&T
From Apple:
Dear Customer,
We were unable to complete the authorization process for your iPhone order. As a result, we had to cancel your iPhone order. To complete the purchase of your iPhone, please visit an Apple Retail Store or an AT&T company-owned retail store.
[…]
We apologize for this inconvenience.
Sincerely,
Apple Online Store Team
Any of our readers getting this emails? Let us know in the comments, especially if you’ve gotten further information.
John Brownlee is a writer for Fast Company, and a contributing writer here at CoM. He has also written for Wired, Playboy, Boing Boing, Popular Mechanics, VentureBeat, and Gizmodo. He lives in Boston with his wife and two parakeets. You can follow him here on Twitter.
