Given that today is iPad Pro launch day, it’s no surprise that Tim Cook gave the customary Apple derisory snort to Microsoft’s rival Surface Book tablet hybrid — referring to it as a “product that tries too hard to do too much,” and calling Microsoft’s belief in it, “sort of deluded.”
It’s exactly the kind of Microsoft bashing I’ve enjoyed from Apple for years, and would normally have me rushing to roll out my best “blue screen of death” jabs at the expense of those in Redmond, WA.
The only problem is, I think the Surface Book looks much more exciting than the iPad Pro.
Let me back up a little bit. I’m an iPad fan. I owned a first generation iPad back in 2010, and have owned several since then. I believe in the tablet form factor, and I completely understand that there’s an audience out there for whom the iPad is already the perfect laptop replacement.
Case in point is my dad. My dad doesn’t use his computer for productivity apps. He’s not relying on it to run a business, or to play the latest games. He wants a computer that’s easy to use, that lets him check Facebook, look at photos, surf the Internet, listen to music, and maybe download the occasional app.
In other words, he’s already an iPad convert. Whether he wants an iPad Pro is going to come down to whether or not he needs the bigger screen.
There are lots of users like my dad around, but not enough. Apple’s iPad market is currently crashing. After a meteoric rise in its first 24 months, sales have fallen every quarter for the past few years. That’s no secret, and it’s something Tim Cook himself has acknowledged on numerous occasions — although always with the optimistic “the sun’ll come out tomorrow” spin that would take the form of an upbeat song if Apple’s earnings calls ever went the musical theater route.
Simply put, the problem is that people don’t upgrade their iPads every year like they do their iPhones. To resolve this, Apple needed to come up with an innovation that fundamentally changed how we think about tablets. They came up with “Bigger… and with multitasking and a pen.”
And over at Microsoft HQ…
I’ve tried out different iterations of the Microsoft Surface since it first shipped. I liked the concept, but there was always enough to put me off the device. For all the joy of writing with a stylus, there was the negative fact that it had poor battery life and a so-so keyboard. Funnily enough, both of these are now complaints with the iPad Pro.
But the Surface Pro 4 looks awesome — and in many ways what I was hoping for from an iPad Pro. You can run full desktop apps, and you get what amounts to a proper laptop — with up to 16GB of RAM and 1TB of internal storage.
Further up the food chain is the Surface Book — the same device Cook dismissed today as, “deluded.” At $1,499 it’s more expensive than the iPad Pro (more like a MacBook, really!), but it looks like a game-changing stunner, with its snake-like “dynamic fulcrum” hinge, drool worthy Intel Core i5 and i7 processors, Nvidia GeForce GPU with GDDR5 memory, two USB 3.0 ports and an SD card slot.
That’s what a real laptop replacement looks like.
Microsoft’s never going to have the cool factor of Apple, but for the first time it feels like it’s decisively beaten it in the tablet stakes. Read any of today’s iPad Pro reviews and, more than anything, what comes across is a whole lot of “meh.” Even usually optimistic Apple senior statesman reviewer Walt Mossberg gave the device a write-up that makes me think about being told off by my parents as a kid with the line, “We’re not angry, just disappointed.”
I don’t think Apple’s going broke in six months. I’m not packing my bags en route to Redmond, WA with a suitcase and a Bill Gates haircut to my name. I’ll definitely pick up an iPad Pro and wait to be wowed by its undoubtedly superior display, great sound quality, and whatever else, but — after all the build-up — is Apple really being outshone by Microsoft of all companies?
Am I just jaded? Am I the equivalent of one of those people who complained about the iPod early on, only to look ridiculous a few years later? In some ways, I hope so. I want this to be the start of a great resurgence for the iPad.
But it sure feels like Apple just massively underwhelmed everyone with the iPad Pro.

25 responses to “Why Apple missed a trick with the iPad Pro”
If you like the new surface, get the 1st surface pro. 128GB of storage, 1080p display, & real CPU for under $300. A steal of a deal for a tablet that is a real computer.
My biggest issue is device sharing. Apple seem to like everyone owning their own idevice . With the MS Surface All my family can share it. All can have their own login. My kids can have their own logins on a MAC using OS X. But this has been a long annoying limitation of IOS. Kids often play games on their parents iphone, ipad. I have the same issue on my new Apple TV. game center is always linked to me, no matter what kid is playing the game. There is no way each kid is going to have their own Apple TV. but what Apple TV does is almost make the TV a large family shared ipad. Sometimes I just wish Apple would have a little more vision and thought their devices seem to be aimed at singletons and not families.
All of my young kids when using any laptop instinctively touch the screen and try to swipe it , sign of the times, new generation. This is great on Windows PC’s and whilst I don’t want finger prints over my mac laptop screen think a touchscreen mac laptop is well overdue.
I would still like something portable and small that I could run xcode on, even if just to edit and verify code whilst on my commute, was hoping the ipad pro may do this.
No real information given. And, no matter what is claimed, the fact that Surface is not iOS and doesn’t integrate properly with the incredible Apple ecosystem is a deal breaker.
No but i can attach a USB scanner to a surface and run iTunes.
The Surface is just not an enjoyable device and Windows has never been a great experience. It may “look” good, but wait until you use it. My Surface 4 overheats, runs the fan when its doing nothing, changes tint on the screen between blue and yellow and white, and there are no real mobile apps to even want to use the thing as a tablet. I get why Microsoft fans are excited about it because they don’t really know a true tablet experience, but I don’t get why any iPad user would enjoy this experience.
I get that not everyone likes the iPad. I REALLY get why people don’t like the Surface. IMHO its junk.
Have you updated your Surface Pro 4? I was having similar issues until I updated it. I haven’t had the issue with the tint changing since.
The fact that you just asked that was hilarious.
How so? lol
Oh come on, now, you’re going to say that you never saw anyone had an issue with a Mac that required an update, or even returning, ever?
I call bullshit. If you actually own a SP4 I’ll eat my hat.
There are now reports of freezing/charging issues with iPad Pros. “Why any iPad user would enjoy this experience”?
Early-adopter problems with tech products are becoming somewhat common now, unfortunately. Apart from the truly lemon/problematic units (such as in the case of certain MBP graphics/video problems — hey, I’m just playing your game), however, I don’t see why consumers should dismiss their unit so soon especially in case when it’s something that can be fixed by a firmware or software update.
As for mobile apps, there are more than a few real good multitouch & tablet-optimized apps out there for Win10, but why should anyone else do your homework, especially when you already decided it’s not going to work for you?
This article sounds like that SNL skit where they talk about them wanting a phone that is thin and then complain about how the ridiculous thin it is.
Now don’t get me wrong, I like the Surface Pro and I like that “You can run full desktop apps, and you get what amounts to a proper laptop — with up to 16GB of RAM and 1TB of internal storage.” I’ve almost bought one for work, where I have a mouse and keyboard; where I work all day with a need for several desktop apps. But I’m an exception at my work, most don’t need a full desktop computer at all. Not only that, most people don’t like full desktop apps on a tablet and until Microsoft gets that… then they won’t sell as well as an iPad.
i won’t be buying an iPad Pro… I don’t need the features. My main computer is an iPad Air 2.
BTW, when did making a product last years be a bad thing? My last iPad was an iPad2 and still works good (my daughter has it now). Weren’t we just complaining a few years ago about Windows being buggy, or needing more resources (or it become slower) with each iteration?
Haters going hate, but people are still going to buy them because it’s what people what, not what “journalist” think we what, that matters.
*want
When Apple had their keynote unveiling the iPad Pro, I was disappointed. I really wanted it to run OS X — a delusional hope, perhaps, but there it was. Then Microsoft had their keynote a few weeks later, and I was blown away. I preordered an i7 Surface Book that very day, and I just couldn’t wait. Then it came, and it was an exercise in frustration. As cool as I think the hardware is, I experienced a lot of bugs. A LOT of bugs. I realize that virtually all of them (save, perhaps, the somewhat crummy battery life and janky touchpad) will be fixed with software updates — perhaps they already have been — but I felt like I’d just paid $2100 to be a beta tester, which soured my enthusiasm. I ended up returning it. Today, I picked up an iPad Pro. It’s not exciting. I actually like the large screen… I wish the Pencil weren’t backordered (mine should be coming in a week)… but otherwise, there’s nothing exciting about it. However… it’s working flawlessly. Is it going to replace my MacBook Pro? Certainly not: I need to use Illustrator and Photoshop for my job. That may sound like a feather in the Surface Book’s cap, but frankly, it was slower than my two-year-old MacBook Pro (granted, my MBP has a quadcore i7, but still…).
In the end, the iPad Pro isn’t all that I wanted it to be, but it’s comfortable. And I’m hopeful the Pencil will be fun. But I’m really rooting for Microsoft these days. Their execution isn’t as good as Apple’s typically is, but they’re clearly pushing the envelope a hell of a lot more than Apple lately.
So… you don’t have the charging/freezing problem requiring hard reset with your iPad Pro? Just thought it might change your perspective a bit.
I usually don’t preorder or buy consumer electronics within at least the first 3-months of a product’s launch myself.
As I sit here typing on my 13-inch MacBook Air, I, too wonder why Apple missed the opportunity to turn this device into something like the Surface Book. I’m afraid Apple is going to be playing catch up for a while.
Are we sure he said “deluded” and not “diluted”? Because that sort of changes the meaning significantly.
Actually Tim Cook did say diluted. This article has not reflected that correction
“That’s what a real laptop replacement looks like.”
So essentially a real laptop replacement looks & works exactly like a laptop. Got it. /s
That is the exact reason why Cook took a shot at Surface book, simply because it looks exciting and generated the same level of buzz that Apple products are used to.
I think the surface-iPad comparisons and analysis are all wrong. I don’t get why they evaluate the surface as a laptop replacement… it runs a laptop OS, has millions of apps optimized for that, for mouse and keyboard… In that sense, it IS a laptop!! So OBVIOUSLY it IS a replacement for another laptop. But it is a laptop that can be used as a tablet. So, for the surface, the real thing to evaluate is… it is a tablet replacement?? IMO not!! Not near… On the other side, the iPad and iPad Pro runs tablet software, optimized for mobile and touch experience, with millions of app for that and it does it great! But it is a laptop replacement? IMO not at all either… So, for me, none of them have won the other in their own game. The surface is still a laptop and a tablet replacement wannabe, and the iPad Pro is a tablet and laptop replacement wannabe.
He said “diluted” not “deluded”.
I got fooled by the iPad hype and pre-ordered the first one with all the accessories only to find the camera kit did not work with any of my cameras, among other disappointments like the dock not working with the case, etc. This was followed up by Apple not supporting it on future iOS updates which led to my having a very expensive, almost useless piece of junk. I will never ever consider another iPad or iPhone because of my experience with both. I am seriously considering the Surface Pro as a replacement for my aging MacBook Air.
I replaced my iPad 2 with an iPhone 6+. Easy explanation. Same job. Faster. More convenient.
The comparison of iPad to Surface Pro or the Surface Book is frankly ridiculous. The iPad will always be superior for content consumption be it music, movies, reading books, magazines, web browsing, emailing and social media tasking. For true content creation and productivity the SP line up is superior in every way and that’s just the bottom line. Fanboys will be fanboys and argue the point endlessly but each device plays to certain strengths for specific purposes. Beyond that unless you’re an artist of sorts the iPad pro has very limited appeal for the price points.