iOS 6 Users Suffer Major FaceTime Outage

facetime

Remember that old slang phrase from the 90s: “Talk to the hand, because the face ain’t listening?”

Apple seems to be taking a similar tack — except that you can substitute “talk to the hand” to “upgrade to iOS 7,” and “because the face ain’t listening” to “because FaceTime is no longer working on iOS 6.”

First spotted in a thread on the Apple Support Communities mini-site, a number of users running iOS 6-powered devices have reported an inability to either make or receive FaceTime calls. According to them, this problem dates back to April 16.

The issue is not affecting iOS 7 users, and Apple’s “Systems Status” page shows that the video and audio software  is listed as running normally.

While a fix addressing the iOS 6 FaceTime fault is expected to appear in the near future, Apple has advised all users experiencing the problem to upgrade to iOS 7.

As it is, iOS 6 users make up a small proportion of overall iOS users. Official figures released by Apple earlier this month show that 87% of users are now running iOS 7, 11% are running iOS 6, and just 2% are running an earlier version of Apple’s mobile OS.

Still, when you’re talking about 11% of the enormous market that is total iOS users, that’s still a lot of people.

Are you having any problems with FaceTime currently?

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About the author

Luke DormehlLuke Dormehl is a UK-based journalist and author, with a background working in documentary film for Channel 4 and the BBC. He is the author of The Formula: How Algorithms Solve All Our Problems, And Create More and The Apple Revolution, both published by Penguin/Random House. His tech writing has also appeared in Wired, Fast Company, Techmeme, and other publications. He'd like you a lot if you followed him on Twitter.

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