Two Ways To Fix An Oversized Other Category In iTunes [iOS Tips]

Two Ways To Fix An Oversized Other Category In iTunes [iOS Tips]

Oh, hey there. Remember that computer app we showed you last week that helps you figure out what’s taking up a lot of space on your iPhone, iPod touch or iPad? Well, it turns out that lots of folks have burgeoning Other categories, as well. The fine (and ruggedly handsome) folks at OS X Daily have found a couple of solutions to fixing this problem, and we figured we’d share them with you, as well, in today’s tip.

One way is to force iTunes to recalibrate the Other Category. First, connect your iOS device to your computer via the white USB cable. Next, launch iTunes, if it doesn’t do so automatically (which might be the issue, apparently). Select your device in the list to the left, then click on the Summary tab. Scroll on down to the Options section and click the checkbox that says, “Open iTunes when this iPhone (or iPad or iPod) is connected.” Do this even if the checkbox is already checked, to turn it off. Then re-check that checkbox. Get it? This little trick supposedly forces iTunes to recalculate the Other category, which is typically stuff like Contacts, databases, and settings and stuff.

If that doesn’t work, a couple of their smarter readers point out another fix. Go ahead and connect the device to a computer via USB again. Launch iTunes if it doesn’t do so automatically, and then hold the Home and the Wake/Sleep button on your iPhone, iPad, or iPod touch until it reboots. The screen will show the “Slide to Power Off” slider, then go dark, and then the little apple logo will show up after what seems like a long time. Be patient and keep those buttons held down. While you may need to relaunch iTunes to see any change, this should also have the effect of forcing iTunes to recalculate the Other Category for you.

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  • likethepear

    That’s great! Now can you explain why the “other” category in OS X is so huge? Nobody else seems to be able to explain it or how to shrink it.

  • Gary Faulkner

    Lol at this article.. That’s all I can say

  • Nicholas Randio

    I see most have an “other” category of about 1 or so. Does anyone know right about where it should fall. I know there’s no exact number, but a rough estimate would be cool.

  • michellangelo

    This doesn’t work for me at all waste of time and this is a waste of a article

  • The_BORG

    Neither one did anything for me.

  • MarkDavidGerson

    Didn’t work for me either. :-(

  • Fernando Teixeira

    The “Open iTunes when this iPhone (or iPad or iPod) is connected.” checkbox is out for me, I can’t check or uncheck it. what should I do?

  • christopher_ruehl

    The “Open iTunes when this iPhone (or iPad or iPod) is connected.” checkbox is out for me, I can’t check or uncheck it. what should I do?

    I got the same problem and solved it. You have to got to the Preferences / Settings and deactivate “automatical sync” in the Device-tab. I hope the path is correct, I am from Germany and don´t have the possibility to find the correct structure.
    Greetings

  • Ross McDonagh

    Wow…. I have 3.6GB of other and this article ensured that I STILL have 3.6GB of other

  • Ross McDonagh

    The “Open iTunes when this iPhone (or iPad or iPod) is connected.” checkbox is out for me, I can’t check or uncheck it. what should I do?

    . Fernando, make sure your wifi sync is unchecked and you are on 3G only(wifi off) THEN connect to iTunes via sync cable

  • Timothy Williamson

    The large “other” category might be accurate for some people. I use PocketCasts to download podcasts, so I usually have around 600+ MB’s downloaded in the app, and right now my “other” category shows 1.2 GB’s, so it’s probably a combination of all other apps that have downloaded data.

  • lei_lia

    I find what decreases my Other category is removing old media (photos, videos) from text messages. Try it out.

  • pzumk

    Checking this, unchecking that, holding here, rebooting there. Nothing works to get my Other category down. Well, It’s just 0,92GB – not enough to really care about

  • lind17789

    The only thing option had me do was reset it to factory settings and this is NOT what I wanted to do. Nothing has let me lower the “other” bar.

  • imnotreallyscott

    Didn’t work for me either.

About the author

Rob LeFebvreAnchorage, Alaska-based freelance writer and editor Rob LeFebvre is Cult of Mac's Culture Editor. He has contributed to various tech, gaming and iOS sites, including 148Apps, VentureBeat, and Paste Magazine. Feel free to find Rob on Twitter @roblef

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